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November 2023 by Google user
Amazing service! Didn't even get mad at me when I had to wait to pay. They are patient and do excellent work. Robert was outstanding and Jeremy listened and was very nice. The technicians there rock! Thank you Brakemax for hiring a great team.
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October 2023 by Michael L.
I have come to truly love the service, quality and respect I get when working with all the guys at BRAKEMax. The store manager, Jeremy is a top level guy. Straight forward and trustworthy. I trust my auto needs with him and I am not an easy guy to make happy. Let's be honest, I'm a hard a** lol I highly recommend giving these guys a chance to service your auto needs.
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August 2023 by ralph marty
They've always been kind and courteous. They never do any work without getting. Authorization from Us They always explain why we need. The repair. We have built a bond with them, and we trust the workers there. I would personally recommend them to anyone to get their car serviced and worked on there.Services: Auto water leak repair
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August 2023 by Susan Fox
I had a very, very positive experience at this Brake Max on several occasions. They are extremely on point and professional, do quality work and are honest about repairs.Robert really did me a solid… took my car in for work 6 weeks ago…. Did a fantastic job. Then, they backed up and solved an issue caused by another repair shop where my engine light came on again. THANK YOU so much I had a terrible week and this saved me.I highly recommend this Brake Max!
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August 2023 by Steve Kaye
I stopped by at 5:00 on a Tuesday evening because my car was having a tough time starting ( it was taking a few times before kicking in). My car is about 3 years old and I pulled up and asked one of the technicians if they carried car batteries. He said yes and I asked if he could check my battery.He had me pull in, he and another technician checked and it was running at 60%. They had a battery in stock, I told them to go ahead and replace it, and ten minutes later I pulled with a new battery installed and peace of mind and I greatly appreciated that they were able to fix it as quickly as they did.Service: Battery
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August 2023 by Ruth Giegerich
We needed a fluid and tire pressure check. One tire pressure sensor was not working and I was told if pressures were good it would be ok to just leave the dash light on. So after the diagnosis they called and said we needed some higher ticket items done to clean the transmission fluid and replace brake rotor and pads. Since they were already honest with me about the sensors, I trusted that we needed to spend some money to have a safe and reliable car. They are competent and honest here.Services: Auto engine diagnostic
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August 2023 by Debra Pentinga
Walked in and got my oil changed the same day with no appointment. It was very hot outside but the guys got me in and did aGreat job with the oil change. Seems like they did a thorough job.Service: Oil change
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July 2023 by Holly Hammond
Richard and the staff at brakemax were amazing. They were incredibly patient in answering my questions and provided me with all of my options honestly. A lot of mechanics will try to make you feel forced to get a bunch of work done but these guys were very kind and even helped me prioritize issues with my car. They provide quality work and I will be not only returning for all of my car maintenance but recommending this location to everyone. Cannot say thanks enough!!
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June 2023 by Lois Polley
I'm from IN. Was traveling through AZ. I'd never been here before, needed an oil change. They were quick, very friendly, offered me different service. They fixed the ones I said yes to, but never pushed me to do the service I didn't want. I would return again when needed
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June 2023 by Jeannette Bovert
I went into Brakemax on Friday evening after 5 pm after trying out 2 other places. What a time to have my AC go out. Friday at 5 pm & leaving for CA early the next morning.Robert was super helpful & had his tech look at it early Saturday morning (a big plus as most Tucson repair shops are closed on Saturdays.)I was able to borrow my daughter’s car for the trip. Robert called me on Saturday morning after they did a thorough check & couldn’t find anything wrong. I am so grateful for their honesty. They could have taken full advantage & I wouldn’t have known. My car has 165k miles on it. It wouldn’t have been unusual to have an AC issue.Also, they kept the car until Tuesday morning for me & continued to check the AC daily until that time.$37 for the evaluation - as I said, I’m so grateful.Service: Air conditioning
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June 2023 by christina marie
The customer service was impeccable! Robert was very kind and helpful after hearing about my unpleasant experience at a different location where I purchased new tires and alignment, my alignment was off and there was play in the steering causing issues with the assist in my vehicle. I unfortunately didn't ask the mechanic his name however he has been with the company for 13 years, he and Robert addressed and corrected the issue. Great job, thank you!
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June 2023 by Savanna bejarano
My oil change was an efficient process and timely. Took about the quoted time. When explaining the maintenance my car needed there was no pushy sales pitch. They gave me the necessary information to make an informed decision on any maintenance my car needed. Overall great experience.Service: Oil change
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June 2023 by Kimberly Berberich
Fast, efficient, friendly, cost effective.Robert was great.I was a few minutes late dropping my car off. When I did, I was told they would have to order the filter for my car. In my head all I could think of was, “delay” but knew it had to be done. Off I went. Within 90 min receive a call my car was finished.Services: Air & cabin filter replacement
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June 2023 by Jon G
Awesome Service! 10529 N Oracle Rd, Tucson, AZ 85737 is where I went to get an oil change. Robert was super helpful along with everyone else that was there. Explained things clearly and thoroughly. 10/10 recommend this location.Services: Wheel alignment
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June 2023 by Anne C.
Called and made appt. for later on same day. Check in was quick and easy. Robert was friendly and knowledgeable. I needed oil chg.and tire rotation.43 minutes later Robert called and said my car was done. Price was very agreeable and check out was just as quick. This was my 1st time at BrakeMax and will make this my new Go To for everything automobile. Very Happy! Thank You Robert!