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November 2023 by Lexi Trepp
Scheduled an appointment, came in and Jay refused to do an oil change for me without attempting to force me into a synthetic oil up charge despite the fact that I have always gotten standard oil changes on my car. Went to Brake Masters instead and they gave me no trouble!
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November 2023 by Jim Hitchcock
As usual this Brakemax is AWESOME...From the front staff mechanics and manager Charlie I couldn't trust a better team to bring my vehicles for repairs.Doing business at this location for over 4 yrs always pleased with the workmanship and honesty of this team.Will continue bringing my vehicles here.
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November 2023 by JrArbizo
JAY SENT ME HOME IN AN UNSAFE CAR WITH MY PREGNANT FIANCE AND I HAD TO GET WORL REDONE ELSEWARE THEY REFUSE TO REFUND THIS WON’T END WELL For Brake max on 1st
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October 2023 by Kyler Bell
Took my car for some regular maintenance and they actually found my struts needed to be replaced as well. No pressure in terms of replacing the struts and they even sent pictures to show why they reccomended they be replaced. Overall, a great experience and friendly folks working behind the counter.Services: Transmission
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October 2023 by Anita Thomas
I was treated great! Quick, polite, & honest, and prices were very fair. I was looking for a place that does everything & that’s them. I will be using them for ALL my vehicle needs!
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October 2023 by Stormie Reyes
Went to the Brake Max on Kino and they were super rude. Came to this one on first and was greeted, and the lady at the front desk was really nice! Answered my questions and put in a coupon for my oil change.
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October 2023 by Kathy Rhinehart
Always friendly. Always reliable. I trust they will work with me on what needs fixing now and what can wait, if I'm strapped financially.Services: Tires
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September 2023 by Eberta C.
I was misdiagnosed for A/C compressor, mechanics need to be correctly inspecting vehicles before throwing a quote which was also outrageous. Need to be accurate, get second opinion first.
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September 2023 by Dave Christie
Great job. The manager, Charlie explained everything and provided a fair estimate. Great crew.Service: Brakes
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August 2023 by A Torn
I've been to this BRAKEmax for various services this past year. At least twice, they have spent time checking over my car for a road trip and following an accident - and they did not charge me anything for these services - wow! Everyone I have dealt with at this BRAKEmax location has been incredibly kind and helpful. I highly recommend this BRAKEmax to everyone wanting honest and fair assistance with their vehicles.Services: Air & cabin filter replacement
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July 2023 by Jill K.
Total ripoff, rude,abnoxioys!!Oil change includes oil filter, yet my receipt said another $10 was charged for a new oil filter!I 2as charged an additional $56.xx for oil.$15 coupon applied, still final bill for oil change qas $87.xx!!Rude counter and initial phone service. Very poor. The clerk at the counter was doing 5 different things when checking me in n out.Mechanic took 15 minutes to reverse my car out of the bay.He left grease from his hand on my driver door. I just washed my car!!My seat cushion was not put back on my seat.They said they repaired a clip, but they did not.Total ripoff, rude, disrespectful.It's just as bad or worse than Midas. I'll go back there when pigs fly and hell freezes over, NEVER!!I won't give them one more penny, EVER!!
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June 2023 by Faeryn Webber
This was a very nice experience, I got an oil change and thought I needed my brakes done but they said I was actually fine with the ones I have for now and they explained the MM level and the safety to me. Also very affordable and free inspection cost. I will definitely be returning and I trust them 100%. They were also very friendly, I asked lots of questions and they took the time go answer my questions and not rush me, the waiting area is also very nice and comfortable.Services: Air & cabin filter replacement
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May 2023 by Katherine Jennings-Wilson
These gentleman are friendly and patient with their customers; which was ever so helpful in that situation I was having.On my way to chemo treatment and had to suddenly stop for a flat was not my idea of a good time.Charlie, got me checked in Wyattgot me too appointment on time plus came back and got me.I can honestly say I had a great experience and will be recommending them for services; as I too will be doing.Thank you gentleman again, y'all saved my dayK Jennings-WilsonService: Tires
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May 2023 by Portia Smith
I was with my friens Katherine Wilson when we had a flat tire. The staff was very very nice and accommodating. They had Wyatt take us to my friends Dr's appt and returned to bring us back to the car. As disabled seniors they all were the best. I recommend if you're seeking exceptional service go to Brake Max on N. 1st Ave.Services: Tires
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May 2023 by Danny Francisco
Went to this location for a quote on how much it would cost to fix my radiator and cooling fan cost me 160$ for them to look at it..the price to fix it was 1,300..they said I needed a new fan..got home looked at the fan and changed the fuse it works..the mechanic that looked at it didn't use another power source to see if it was broken just said replace it. Found my oun parts for. 100$.. don't trust people you don't know. Find cheaper way to get it done.