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November 2023 by T T
The guys were really nice at this store. They gave me photos of an issue that needs to be taken care of eventually. The tech told me not to get overwhelmed when seeing the estimate quote & the estimate quote showing on oil pan gasket work was the $35.00 for what I had done that day. If that's the quote for an oil pan gasket replacement, then I'll certainly take it, who wouldn't?!
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November 2023 by Sarah T
I brought my 2009 Sonata in for an oil change, The Manager of the shop was very friendly. Later during the service, I asked for the mechanic to check the condition of the spark plugs. Stated that I was not worried about anything too specific but my car is over 100k in miles and it’s time to consider preventative maintenance to avoid major issues. He quoted me for more maintenance issues than I asked for which I didn’t really care for but it’s cool that he pointed the problems out. It gives me an Idea of what to fix next.Service: Oil change
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November 2023 by Danielle Gomez
Great service the manager and his crew where very nice and honest this store I will always go to very hard workers this store by far is the best service and they care about there customers if u every need work done on your vehicle go to them they are honest and very trustworthy sincerely Danielle Gomez u guys rockService: Steering & suspension repair
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October 2023 by Matthew Burke
From my phone call with questions to walking back out the door in less time than anyone could imagine and for exactly what I was told, and then some. All orchestrated by Mr. Cummins with interest in making me happy front and center!Very nicely done and I will definitely recommend and return.Matthew BurkeService: Oil change
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October 2023 by Kristie Lautoa
Went in today to get my breaks checked out. And the store manager and techs where amazing. They thoroughly explained to me what needed to be done with my car and for once I actually understood it and I didn’t feel swindled at all. Lol.. however they where very short staff but they where still able to work on my car effectively. Just keep in mind they have 2 techs. So be patient and kind they will get the work done and it’s worth it. I highly recommend this store to any female who are lost when it comes to there cars.. or to anyone in general. Prices are fair and the workers are amazing !!! Thank you guys
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October 2023 by Scott Ward
OUTSTANDING!!!I had issues with a 2006 Ford engine light. Total tune up and the work involved.The staff was so professional and knowledgeable, knowing exactly what was wrong.The costs were very reasonable for the work involvedServices: General repairs & maintenance
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October 2023 by RUSNOR1
Always a pleasure to use this Brakemax store! Friendly, informative and quick reliable service. Always let me know if other things need attention, but never pressured. Willing to schedule appointment on same day! YEAH!!Service: Oil change
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October 2023 by Cliff Hamblen
Great experience at this shop. Their expertise shines through and work ethic is phenomenal. They were a great help in meeting our needs on my son's camaro.Services: Transmission
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September 2023 by Jezzy Allen
If I could give half a star I would! Brake max claimed to fix what was wrong with my car and then my dash board lit back up I took my car back and and they stated the code coming up was what they fixed. Instead of suggesting I take it to my dealer and they couldn’t fix the problem I ended up with 3k worth of damage after driving my vehicle around. My dealer found a broken coil and found the wrong spark plugs put in the car. As well as the original issue with my car that went unfixed was also repaired. Word to the wise don’t go to this brake max. Go to your dealer. They don’t use after market parts that may be damaged. Pay for quality not quantityServices: Auto engine diagnostic
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August 2023 by Paul Padia
Needed a tire for a piece of steel to large to repair. The store manager took me to see the damaged tire. They took me immediately, no waiting. Great customer service and store manager, Andre Walker.
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August 2023 by Veronica Beaver
Frustrated with the service, they said they would take a look at my car Saturday and didn’t look until Tuesday afternoon. Once they looked at it, it only took them about 10 mins to figure out what’s wrong (faulty starter) I would have been more understanding if there was more communication on their part. Once the job was completed Thursday, still no call just an email it was done. Once picked up lights were still on for different issues, they did resolve them. But they do need to work on communication with the customers.
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August 2023 by Lori James
I trust these men that whatever they say is wrong with my car is actually wrong with my car. Not only are they experts at putting in breaks but they can do everything that needs to be done to your car from tires to brakes to air conditioning whatever you need they can do it.They are kind, respectful, friendly, and absolutely the best automotive repair business in Tucson.Services: Air & cabin filter replacement
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August 2023 by Magic
I always go here when I have any common vehicle upkeep thing that I need done affordably and quickly. My man at the front desk, A. Walker, if he is the gent on the invoice, is awesome. Great customer service! !Services: Tire rotations
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August 2023 by Nicholas Armendariz
The part I needed was a little pricey. BUT I had a last minute request because another business failed me. BRAKEmax took care of me and finished everything I asked for in a timely manner and their customer service is a 10/10.Services: General repairs & maintenance
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August 2023 by Alison Rose
Breakmax on kolb put a hole in my radiator that was perfect and not there when I took it to them for the new transmission.. I knew something was wrong when it wasn't driving right so I obviously stopped driving it. It's probably my thoughts I didn't take it in right away but they denied doing the damage and wanted to charge me over 2000 to fix it. Dude was rude and they totally screwed me and my kids over.. I know there wasn't a hole in it because they didn't mention that when they had it before something was very off about this transaction
