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November 2023 by Cindy Gambone
The evening time manager is very good with customers. I saw her treat everyone respectfully and help them quickly. I’ve been there twice in the last month. Once for air, then I came back for a battery.Services: Tires
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November 2023 by alhamza hassan
I went in for an oil change and they ran a diagnostic on my car which said that my car was good and all it needed was brake fluid flush. I agreed to the brake fluid flush a few days later an engine light came on I went back to the shop and they wanted me to pay for another diagnostics for 150 dollars. The shop is a complete scam the waiting time is very long for the prices that they are asking. I am very disappointed with the serviceService: Oil change
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September 2023 by Jake Montgomery
The manager and staff are knowledgeable and friendly! I set an appointment and had an easy experience; if you don’t have an appointment, then have patience. They’re busy, but they’re also efficient.Services: Tires
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August 2023 by Candace Verdugo
Friendly and professional. It was my first time going to BRAKEmax....I will definitely continue to bring my vehicles to the Costco location for service. E.Vera was pleasant to deal with, He was professional, helpful and kept me updated on my vehicle's service.
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August 2023 by L O
A payment was delivered prior to service on a Tuesday and the staff at Brakemax said they would call me when the check was received but they decided to not call me at all. When I arrived to get the brake service, it was completed by the mechanics on the same day. So, good on the mechanics, not so good on the men at the desk.
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August 2023 by paulina herrera
J. Valdez was super helpful and nice. He greeted us with a smile. Called us when my car was ready and also suggested doing a filter change which we did too. He was great help!Services: Air & cabin filter replacement
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August 2023 by Adrian Martinez
My tech was Robert I believe dude is skilled , did a couple of things to my car thank you awesome job man the stars are for tech mostly and shop is clean friendly atmosphere here. The guys in front are knowledgeable and welcoming.
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August 2023 by Selena Quintanilla
Very kind service. Jose was very helpful and accurate with details/questions we had. Lobby was clean, nice tv in there, and coffee/tea available. Great prices too!Service: Oil change
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August 2023 by Negrita Navarro
Jose was patient and listened to my needs. He gave me options that I was comfortable with and would keep me safe on the road.I will return for future services.
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July 2023 by casey warner
I cannot say enough good things about the guys at brakemax. I was 2 1/2 hours from home and my car started stalling out. I limped it in to their shop, and they got me in right away. They figured out the problem, but it was the end of the day so they said they would fix it tomorrow. When I told them my situation, they decided to stay late after hours and fix my car for me. They were so caring and helpful, and I got to drive home without being stuck in Tucson. I would highly recommend this place!!
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June 2023 by Vister king
Reverse Breaks locked up memorial day weekend. Wayne was able to get me in last minute and got me back to 100% in 90min at an unbeatable price. These guys really care about their customers.Service: Brakes
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May 2023 by Dianna M
I only get my oil changed. Julio does a good job. I trust him. Since they got new management, the place is more consistent and honest. I'm still skeptical about having them do bigger jobs on my truck. For now, oil changes are where It's at.
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April 2023 by Kate Straub
My check tire and oil change lights were on. Wayne checked my tire sensors for free and ran a computer check for free. I was given professional advice with no pressure. I elected to have two tire sensors replaced on the spot and Wayne reset my oil change light to the correct mileage. The sensors were replaced in 20 minutes, while I did my shopping at Costco. I am appreciative for their kindness and professionalism. Not once did they pressure me to do anything with them, they simply stated what was wrong. I decided to use them to fix the sensors and the price was reasonable and the work completed quickly. Their excellent service, thoughtful explanations, and quick capable work means I’m switching to them from Discount Tire and Jiffy Lube.
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April 2023 by Andrew Brown
I had a small puncture in back rear right tire. They got me in and out in 15 minutes. They also check my tire pressure for me a couple times a month as my disabilities make it difficult for me to do so on my own.Service: Tires
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April 2023 by Patti HughesMorris
I talked to them on phone and they said bring it in anytime to check it out. They looked, and tested it out. Gave me details about it and took me in. I’m happy ? they were so pleasant. I’ll be doing more services with them. Thank you ?Service: Auto brake replacement