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March 2024 by Jeff McClelland
Technician did a great job bringing my vintage trek bike back to life.
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February 2024 by Cade Marshall
Awesome bike shop with a friendly and knowledgeable staff!
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February 2024 by Adam Scoccia
They are always super friendly and helpful even when you are just browsing. I took my bike in for a tune up and they did a fantastic job. They didn’t try and sell me anything I didn’t need and made the whole thing very enjoyable. I will always be a Broadway bike customer!
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February 2024 by RobAnn Parker
All ways a pleasant experience working with Broadway Bicycle. Thanks Scott
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February 2024 by Blair Finkelstein
Knowledgeable, friendly, helpful, willing to spend the time to make you happy with your choices and final decision.
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February 2024 by Emma Vaughn
Got myself a nice hybrid bike and bike holder for my car. Tim was super helpful and gave me advice. He made sure I knew how everything worked even after I already paid. I super recommend!
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February 2024 by Shannon McCabe
I picked up a new cassette a few weeks ago and couldn't get it to fit correctly on my trainer. I walked in one afternoon to ask for help, and the two guys working had me bring the trainer in, figured out the problem, and fixed the cassette so that it worked perfectly! Every time I'm here, I really appreciate the knowledge and patience of all the staff. Thanks for your help!
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February 2024 by jack Dale
I needed a part for a bicycle and they can't even access their Instagram page to see if they have the part that I need I think they're spectacularly unhelpful "only the manager can access our Instagram and he won't be here till tomorrow"You can't make this stuff up absurd
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January 2024 by Kolette
By far the best ? bicycle shop on the east side ⭐⭐⭐⭐⭐❣ Outstanding customer service; Scott was very informative and patiently answered all my questions as I knew almost nothing about bikes or clips. My goal was to have a comfortable bike yet a competitive one for El Tour de Tucson. Scott definitely listened to my needs and delivered ❣ Super refreshing to find a shop that has such outstanding customer service ?❣ Highly recommend ? as the best bike shop on the east side??.
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January 2024 by Gregg Lindholm
Always appreciate the Crew at Broadway Bicycles. Service is great and everyone is friendly & helpful. I'm a huge fan!!!
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January 2024 by Douglas Feiock
Very knowledgeable.No attempt to up-sell.Very pleasant.
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November 2023 by Don Johnson
First I bought a new seat. Then I took my seat post & seat clamp because there was a problem. I was helped with no charge. A bike was ordered & received & built in nine days. I bought a helmet. I received a 10% discount.
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November 2023 by Amanda F
I've been a customer for near 20 years now and for good reason! The staff is delightful, knowledgeable, and fun! And their selection has always met my needs and my budget! For myself and my family. They strive to offer timely service on my bicycle every time I need an adjustment or repair. I've purchased a Trek mountain bike, two kona hybrid commuter bikes, two road bikes, and many bicycle parts over the past 20 years. Thanks Broadway bicycles !!!
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November 2023 by Sheryl Teske
Broadway Bicycles staff went above and beyond on their delivery and assembly of my new bike, changing out SRAM brakes for Shimano XT at my request. On my very first ride, I lifted my bike from the back of the truck and leaned it on the bumper. As I climbed out of the back of the truck, a huge wind gust toppled the bike to the ground right on the derailleur, and it wouldn't shift correctly. I took the bike back to Scott and he confirmed that it was a one in a million chance that a hit on the derailleur in that exact spot would break the internal spring mechanism. He called SRAM and they replaced it and installed the new one for free. Great staff, great bikes and a happy customer!
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September 2023 by Linda Simonds
Service is completed timely. People are knowledgable, offer suggestions, have personality and sense of humor. Prices are right.
