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November 2023 by Autumn Nevarez
I wish I could give them negative stars. These people are such crooks! I believe in honesty so I will state the good with the bad I purchased a car that ended up needing a costly repair that wasn’t covered by warranty they fixed it. However that means I’m left with no vehicle after pouring my money into this one! They did repair it so that was nice! I am going through a divorce and am a single mom with FIVE dependents I was going to give up my car cause I was paying $610 a month and needed something cheaper it was NICE CAR but I needed to make the sacrifices for my family. So I was told my MONTLY PAYMENT would. Be about 370 total if I didn’t get insurance I’d have to pay a additional bi weekly fee long story short my payments are All biweekly when I called he just like yeah nope sorry that’s what it is all our payments are no weekly and we’ll that girl doesn’t work here anymore. So I gave up a nice car for a clunker to pay more then what I was paying in the first place. And when I asked for the contract they didn’t give it to me I had to ask again and got it like a week later. These people are crooks and should be ashamed of them selves there were so many hidden charges I’m thinking I’m paying 379 a month now I’m paying 780 don’t buy here!!!!!
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November 2023 by Seth Raziel
My alternator went out and unfortunately it wasn't covered under warranty. Called around mechanics charging high prices. Called to let them know and they agreed to replace the alternator if I brought one into them no charge. On the way there the alternator went out and had to have it towed the rest of way. Missed my 9am appointment. They told me no worries they'll see me when i get there. Once there the mechanic Cooper took control and even though it took a while hw came through. Best service I've had to date from anyone. Highly recommend. Big shout out to Luis and the other gentleman who were there today
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November 2023 by Autumn Ang
Exceptional men working here they worked with us and our finances to do whatever they could to get us into a car. Highly recommend thank you so much!!-Shane and Autumn
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October 2023 by Andrew Kivett
Marcy made the buying process very simple. We were extremely happy and within a couple days I brought my wife to get a car from Marcy as well. I recommend cactus jacks and Marcy to everybody. I will definitely be coming back when my kids are ready for their first cars
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October 2023 by Fabian Harding
Marcy from cactus jacks helped me out with a car today she was very helpful and gave great customer service I highly recommend going and getting a car from her thank you!
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October 2023 by Nicole Zentner
I went to Cactus Jacks looking to purchase a vehicle and Marcy was my sales lady. She was very attentive, knowledgeable, patient, and all together such a wonderful person! I highly recommend her to be your sales lady!
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September 2023 by Louis Hubbard
Recently, I purchased a vehicle from Luis at the Tucson location of Cactus Jack Auto Sales. He made the entire process a great experience and I highly recommend anyone looking to purchase a vehicle to check out this dealership and work with Luis. The experience was so good that within the last month, I co-signed for someone else to purchase a vehicle and ended up getting one for myself as well! Thank you, Luis, for your excellent service and for helping me find the perfect truck ( Toyota Tundra 2012 with 49,000 miles) with low mileage!
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September 2023 by Heather Hollis
Had an amazing experience getting my new car today they made it fast and easy Marcy was so sweet and amazing I will definitely return and recommend to others
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September 2023 by Mrs Cox
My experience here was amazing. I purchased a 2019 Cheverlot Traverse today from Cactus Jacks. Luis helped me from the beginning to end he was absolutely amazing with explaining everything step by step and answering all questions. The whole process was smooth and easy at the convenience of me being at work while awaiting to be approved and receiving my car the next day. Customer service was definitely 100%. All staff was nice and professional including the manager. Thank you again Cactus Jacks for making my experience easy and stress free especially for a pregnant woman!Definitely 5 stars!
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September 2023 by Julia Udzinski
If you need a good reliable car definitely come here. Marcy and the rest of the team were amazing! They made the process easy and fun. I want to thank Marcy again she’s the best!!
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August 2023 by Makhi
Hello if your looking for a simple process for getting a car and your credit is not so good then cactus jack is your best choice in Tucson, with a great quality and knowledgeable sale agent Luis he will get you into a wonderful car like he did for me. If I was you I would definitely call up Cactus Jack Auto and ask to speak with Luis to get started on your new used car.
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June 2023 by Melody p
Went to 4 different places and they couldn’t help me and my husbandWe came here and we were able to get a vehicle. The customer service was OUTSTANDING and the deals on cars was great, we didn’t have good credit but still got a car. So grateful for this place and the people who work here ?
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June 2023 by Mariah Wood
The experience for me was great! No issues and got my car fast and in a jiffy. They offer wonderful programs and can work with you in any situation! Great price and value of the 2014 chevy Cruze I bought today!:)
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May 2023 by Joshua M.
We bought a car about 2.5-3 months from them. From day one we haven't had air bags,a horn, a busted sunroof, and under the hood troubles.We continued to attempt to get an appointment. We kept being pushed off until now our car is dead.They are a rip off. My var value is 3000, roughly,and I am paying almost 13000 for it..That's a 10,000 mark up for a car in this condition. I have met several others that are having the same problem and have said they are experiencing the same thing. Well cactus jack legal action has been taken. Sincerely SEVERAL pissed off soon to be former clients. Do NOT buy from them
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May 2023 by bunny b.
coke + razor blade on the desk???????????????????????????????! coketus jacks i guess?
