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March 2024 by Taylor Wilson
They had great customer service. They were very efficient. They explained to me the process and exceeded my expectations!
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March 2024 by Winona Kucharski
Excellent service.Geno sent updates during the entire process.explained everything that had to be replaced and repaired. Matched perfectly.Highly recommend.
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March 2024 by Valeria Villafana Aviles
Ashley helped me out in the process, amazing work!
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February 2024 by Ali Reese
I took my car to Caliber Collision for damage repairs. I was treated with nothing but kindness and professionalism. I was personally taken care of by Patrick, who was nothing but accommodating, friendly and excellent service. Not only was the repair amazing but so was the customer service. I would recommend anyone with needing their car to be fixed to go to Caliber Collision on Palo Verde.
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February 2024 by Jesus Palazuelos
When car was dropped off was told 30 days, It took way longer. I was told it was gonna be ready by a certain day I was given step by step updates, when that day came I called at 4:40 PM to which the rep. told me that it was not ready, car was rerurned to me 10 days after. If You ABSOLUTELY have to bring your car to this place be ready for major gas lighing and headaches!!
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February 2024 by Jody Scott
Super nice and took great care of my car! Kept me informed along the way too. Great service, highly recommend! Thanks Geno!
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February 2024 by Alan Delman
They explained our damage very clearly and have kept us informed of progress. They have been proactive dealing with our insurance company. Geno is 100% on top of our claim and we are especially grateful for him. All the staff are terrific.
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February 2024 by Margaret Phillips
Could not have been more helpful and efficient. I would not hesitate to use Caliber Collision on Palo Verde anytime.
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February 2024 by Aaron Nava
Amazing work. 100% happy with my experience at Caliber Collision. Great customer service as well. Thanks to Geno he was awesome. Will come back again for sure!
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January 2024 by Steve Hickman
So just to start…… A drunk Driver Wrecked my lady’s New Truck while it was parked in our driveway.We were given this location as an option to repair damage. My wife was promised she would be updated through the whole process.We were given a date (that never changed) by our insurance company to pick up truck.She called and asked for a manager at this Repair shop every 2 weeks for 3 months with No call back.After fighting to talk to a manager today I (Her beloved Husband) finally spoke to someone…I basically had to tell the girl answering the phone “I would not except a call back” .. “I would wait as long as she pretended it took to find someone.”She said a while…. It took 5 minutes once they knew I was serious…Then the “Nice New Guy” said we were 2 weeks out still…. A part was late… which would have been nice to know weeks ago.We planned on taking her truck for a New Years road-trip.Guess plans are changed 3 days prior.Don’t Ever choose this location for repairs.Horrible customer service for our $60,000 truck….
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January 2024 by Mario Rocha
Fantastic customer service!
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January 2024 by Fredy Garcia
Great trusting place
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January 2024 by Taylor Smith
Geno did an amazing job. He communicated throughout the whole process of the repair and gave me updates every step of the way. I’ve only had my car for 2 years so having to get it repaired was extremely stressful, especially because I wasn’t able to get a rental car. Geno was upfront with me from the beginning and did everything he could to help me out. And my car was done almost a week earlier than expected, very speedy process overall considering the damage. You are very lucky to have him on your team.
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January 2024 by Mack Thompson
Incredible customer service. The manager Patrick was kind, honest and very helpful in explaining my options and getting my car taken care of.
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January 2024 by Desiree Talavera
Absolutely wonderful experience. Geno, Patrick and all the staff at Caliber were so helpful and friendly. It was great getting updates throughout the repair process. I highly recommend them for your vehicle repairs.
