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February 2024 by Delia DeFreitas
Worst exchange policy. Was 5 days past the return date due to living out of town. Asked for an exchange. Explained couldn’t get there over the holidays. Employee even called manager. After spending easily a couple of hundred dollars, living out of town, nothing could be done ( and poor customer service,) I called to ask if I can mail the return, was told no weeks prior. You better LOVE what you buy! Rest assure, I’ll never return to this establishment. ????
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May 2023 by Scottie Donovan
Horrible customer service, didn’t let me exchange a hat that my friend got before he deployed over seas. Wow great job A-City and Just Sports…
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May 2023 by chileandpopcorn
More expensive than the bookstore. Told me I had to put my 2,000 dollar computer bag upfront to shop. I’m not going to trust some random people with my stuff so I left. I’ll just go to the bookstore on campus, get everything cheaper and carry my own bag.
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August 2022 by sofia vazquez
Supposedly opens at 11, not open yet.
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April 2022 by Keith Rocci
They do not honor the return policy stated on the receipt.
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May 2021 by Ahmed Salama
Expensive indeed!!
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November 2018 by Mac Mays
I was told that customers were requested to leave bookbags and shopping bags, but not purses or handbags, at the front counter before going out on the sales floor, to curtail the frequent shoplifting by punks and gangstas. "Rather not have them in the store," I was told. Policies were posted plainly and a customer could ALWAYS get a store credit or exchange an item at any time, without limitation. It's a shame these guys moved on to greener pastures. Main Gate Square will not be the same without them. Great selection of the coolest sportswear, great prices and original clothing ideas. This place had the most class of any store at The U of A. Definitely old school and throwback, bringing back great memories of the time when Wildcat sports programs were at their finest.
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November 2018 by A P
Helpfull people.
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April 2017 by Dave Arreglado
if your from AU well this is the place for you !
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April 2017 by Ashley Swanson
Had to call times for them to answer the phone...ridiculous
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March 2017 by Nicole Taylor
If you're looking to support small local businesses this is the place to shop. The store is typically cheaper than the bookstore while still providing quality products. There are signs clearly stating that are no cash refunds for items but items may be returned for store credit or exchanged. The employees do their best to be helpful and engaging.
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February 2017 by Evan Hancher
The price is cheaper than at the bookstore. But make sure you positive what you buy is what you want because there return policy is weird. They wont let you enter with with food or drinks or even water and if anyone has a bag or purse they make you leave it at the front.
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August 2016 by Patty Perez
Horrible! The owner screamed at our granddaughter for touching items . He's a loose cannon. Will never go back. Enter at your own risk.
