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December 2023 by Theresa Pridgen
Great service, I believe it is a training bank so sometimes seem slow,they are very attentive though. Many years going there
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November 2023 by Alexis Jaylene
Do Not Open a chase account! This whole company is sketchy! My account was closed randomly due to "fraud activity" when I tried to access my money in a different state. All $3,000 in my account was taken out of my account and sent in a cashier's check. The check never arrived and I am forever filling out "lost cashier's check forms." Keep your money and go somewhere else. My god.
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November 2023 by Cody Gebelle
Great branch. Friendly and helpful.
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August 2023 by yani langley
The drive thru ATM is always down or not working. It’s so annoying. I’m just not going to use this one anymore even though it’s the closest one to my house.
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March 2023 by Edward Wagner
Wanted to ignore legal papers and guide a mentally deficient person to just fill in paperwork per their advice. I will not do business here.
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February 2023 by Geneva Wallis
I have never been in this branch. I live on another state. The teller Tina was very helpful and pleasant ?
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December 2022 by Katina Johnson
I have always been treated with kindness and professionalism by the staff at this branch. That personal connection and confidence of trust is what keeps me as a customer. I appreciate their attention to detail and to delivering great customer service.
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October 2022 by jeremiah heesaker
Very unhelpful would not help me with my account blew me off said the branch manager said she had a meeting so I sat there till she was done helping someone before her meeting I said 4 words to her about my issue she walked off and turned her back to me and wouldn't help me over a ridiculous over draft fee due to some company taking funds out of my account when I canceled it regardless of the reason this branch manager and all the tillers are nasty to veterans it's disgusting I would not get an account here if I was anyone ill be closing my account in the coming the branch manager that is nasty to veterans is Kathleen Lewis
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March 2022 by Phil Gilmer
Unbelievably bad customer service.... They left a message to call back, but never answer return calls and no phone mail option!! I called the branch direct line and get the same stupid thing. Just plain lame.
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October 2021 by Emmanuel Bonilla
Long story short, I make an appointment with this branch to open a business account almost a week ago. They send me a confirmation email and text for the appointment the day before my appointment. I show up at the designated time and its closed. I go to a neighboring branch and they tell me that I have to schedule another appointment for almost two weeks out. I'm glad I got this experience now before I actually opened an business account with them.
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August 2021 by Ryver Fonseca (Nikki)
They were quick and efficient. Very helpful and friendly. Sometimes the drive thru can be slow but still great customer services. I’m happy to be with them
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July 2021 by Nikki Fonseca
They were quick and efficient. Very helpful and friendly. Sometimes the drive thru can be slow but still great customer services. I’m happy to be with them
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June 2021 by Crystal Curtis
Went through drive thru, convenient.?
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April 2021 by Phillip Ike
My one star is about the call center. I was hung on 5 times by reps in the Philippines. When needing to file a claim. The 6th rep here in AZ said she cannot help me. I asked her for a supervisor. She then dropped the call.
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April 2021 by Lcukie J.
I have been waiting on a new bank card for 2 weeks and this is the most careless bank with the most lazy nonchalant attitude ever. and guess what still no bank card!