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January 2024 by James Donelson
Just a quick in and out for a deposit; no issues.
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December 2023 by Joseph Gonzales
Went in to set up two accounts for our nephews on our only day off on Monday and they told us that we needed to make an appointment and there is nothing they can do. Went to Vantage West and was helped immediately. Quite a difference in service. Even worse there were 6 bankers standing around shooting the breeze in the lobby at Chase bank.
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November 2023 by carole mills
Excellent service
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October 2023 by Sky Lesh
30 minutes before close on a Saturday, I called this location for a notary service. Ms. KathyLynn was very kind and said if I could be there in 15 minutes she would get the paperwork done before closing. Great customer service overall!
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September 2023 by Shanna J
Went in at 3:30 and was told that they didn’t have time to open a checking account for me today that I would have to make an appointment. I’m already an account holder and I can see how unappreciated my business is.
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September 2023 by MARTHA LUCIA CALDERON
I'm not in Arizona. But Im in Yulee. Florida. Nice here people re fantastic. Very kind and Relax! The Ocean close by and gorgeous sunsets. But no Bloody. Chase branch !!! No Good. Anyway I'm Loyal to Chase thru years. Very professional Staff and reliable services. Thinking of. Arizona No Humidity. Which is Great!! I will think about it of moving there !! Happy to know. Chase. JPM. Is. There. ?
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September 2023 by Mindy “Maly” Lopez
Awesome atmosphere great staff.... great bank?
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July 2023 by Tribal Justice
Went to open an account with 3 tellers and they said they don't have a banker available to open accounts and has to be done online. If don't have bankers in your banks why would I bank with you? Do better chase I will be banking elsewhere.
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January 2023 by Stone Cold
This branch has a freakin drive thru ATM..... what more is there to say? Most banks do not offer that service. Don't even have to get out of my car to get cash or deposit checks? Yes, please!
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November 2022 by Milton S.
The bank manager actively interfered with the Power Of Attorney for my significant other when she was stricken with stage 4 metastatic cancer. While we were trying to save her life, the bank manager turned us in to the Chase fraud department and had my significant other's accounts frozen. That caused a huge problem in paying for her 24/7 medical care at home. We discussed the problem with the Chase fraud department, and they didn't care. Our POAs were written by the USAF Judge Advocate Corps at Davis-Monthan AFB and backed by the United States Code. Chase didn't care. We finally got a work-a-round with another different bank so that we could cover my significant other's medical expenses without having to resort to a lawyer to bring a lawsuit against Chase and the bank manager. My significant other died from her cancer after 4 months, all the while being abused by this Chase Bank branch that froze her banking accounts. Don't even set foot inside this Chase Bank, let alone put your money into it. This Chase Bank is beyond bad!
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October 2022 by Bill Chenoweth
Overall, my experience with Chase so far has been good. Everybody I've interacted with has been really helpful and pleasant to do business with.I opened a couple accounts with Chase a few months back after closing my accounts with another bank (I got fed up with them charging me "fees" for everything). I went with Chase for a few reasons. The first being they have the most branches & ATM's around the country (I travel frequently). I also liked that there weren't a lot of fees (though it will depend on the types of accounts you open and how much you keep in those accounts, so your experience may differ). The local branches here in Tucson also had decent reviews, at least compared to other large banks, so that had some impact on my decision. I also appreciated that, as a Veteran, I was upgraded to a better (more features) checking account (that would normally have a monthly fee) for free. Lastly, they had a promotion going on where if I opened a checking account and had a monthly direct deposit to that account they would deposit $225.00 into my account (which they did once the first direct deposit hit my account). So yes, I can be bribed to earn my business ?.My only complaint, if you will, was that I needed an appointment to see a "Personal Banker" to open my accounts. I came in ready to open some accounts with them, only to be told that I would need to set an appointment and come back on another day. Honestly, I almost went across the street to their competitor to open my account. The only thing that stopped me was that I was greedy and wanted that $225 new account bonus! It's also the reason I gave 4 stars.That said, I do still recommend Chase if you need a new bank.
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August 2022 by Jay C
Friendly and safe. Thanks Sara for helping me out.
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February 2022 by Kyra Doyle
Jorge was super helpful! I needed assistance with old account info and my sister wanted to open an account with chase but everything was super fast and easy. Definitely will be going back if I ever need help with anything :)
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January 2022 by Jay Marx
The staff there are always so friendly. Everytime I go to this location they make the effort to promptly greet me and they always remember my name. I go to this location for both business and personal transactions. Everyone that works the counters there are great and always make you feel welcome, and that you feel you've accomplished everything you came to do. If you are in the area or you don't mind a drive they'll take care of you there. (also) Went right on through the 24 hour drive thru atm no issues, quick and easy access)
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November 2021 by Adam P
The manager was super helpful during our visit. He was very respectful. Clean bank and friendly greeter as well. The tellers are fast and helpful.
