-
April 2024 by Test 1
This location is conveniently located near my business. Great selection, outstanding customer service, must try the lemon flavored cheese cake.
-
April 2024 by Erikka Villegas
Quality really seems to suffer as the prices increase and customer service decreases. Server was more worried about making excuses than offering solutions to the issues and providing a positive meal. This was our go to, but not any longer.
-
April 2024 by Robert Evans
Not what it should be. Look this place has good food, and the servers have been pretty nice, but I think we've given up on returning. Been coming here off and on for several years, but the negatives are getting worse, bad enough they outweigh the positives. First, I hate the "bench" seats that they cram you into. If you can get a booth, great, but if not, you get to sit shoulder-to-shoulder with people so close, you can't help but listen to their conversations as they yell over the absolutely horrible music they play at this location. Doesn't support a pleasant dining experience. This has been this way for a while, but what is changing is the service. Servers are nice, but getting food to the table is getting ridiculous. I'd say the last four visits have all had issues. Not sure if this is the kitchen, the runners, or wait staff...no matter because the bottom line is it just isn't working. They no longer seem to understand that appetizers aren't served at the same time as the main course. Or that waiting ridiculous times for something as simple as a lunch spaghetti is unacceptable. We ordered lunch today, one item came pretty quickly, the other (the spaghetti) didn't come at all. People that ordered after us were already served (no we knew better than to mess with appetizers after recent debacles). Waited so long we finally gave up, paid for what we were served, and left. One person had finished, the other never got their food. Even trying to get our wait person was difficult this time. It just is an unpleasant battle anymore getting the food. The food is good, but the service just doesn't work anymore.
-
April 2024 by Amanda Butler
Amazing menu with great service
-
April 2024 by lilly caire
Excellent place to enjoy with family, good service, and delicious food.
-
April 2024 by Luis Dura
A little slow even though there weren't that many people and they gave one of the first dishes that were ordered from someone else, we had to wait longer... we were a table of 10 people, the food was excellent as always and its proportions, the waiter was also very friendly , the prices are worth paying!!Parking: It's in the tucson mall there is a lot of parking you'll just walk to get hungrier lolKid-friendliness: Good table spaceWheelchair accessibility: It's like how a wheelchair should slide, I just don't remember if the doors are automatic, why are they big and heavy?
-
April 2024 by Jesse Henry
It’s was not good at all. The service was the worst I’ve ever experienced. As someone that worked in the service for 15 years, I was pretty surprised at just how bad it was. There was zero table maintenance. It was difficult to find our server, she was constantly MIA. It took the food over 45 minutes for our food to hit the table. The food was dead, cold and tasted horrible. Far from what I’ve experienced here in the past. Definitely not worth it currently. I asked to speak to a manager, I never saw one.
-
April 2024 by Auburn
I enjoy going to the cheesecake factory. This location is super friendly and clean. They do get extremely busy, but you know their food and service is good if it's busy. Their brown bread is so good fresh! We always get their pasta, burgers, and/or chicken, as well as the ghirardelli cheesecake. This last time we tired the parmesan chicken pizza thing. That was unbelievably good. It doesn't sound good, but oh it is. We also tried the Cinnabon cheesecake, and i will be getting that again. But still, my favorite will forever be the ghirardelli. It is so decadent and a great chocolate fix.Staff is 10/10, and really took care of us.
-
April 2024 by Rory Simmons
Great service and good food
-
April 2024 by Julia Walker
We have had both Marina & Marissa (the short one as she referred to herself as ?) & had a fantastic experience. All the staff we’ve encountered have been great, the food is timely & great quality for the price. I love all locations, especially this one!!! I love to support local, but I do appreciate this chain!
-
April 2024 by Amanda Holloway
The appetizer took too long to get and then it was not good. The food came out at a reasonable time.
-
April 2024 by donna burgos
Grilled Chicken and Avocado Club was delicious. Service , not sure what happened never got our water refilled - staffing issues!? Took awhile to get our check as well. Otherwise main food was delicious. Bread on table was extremely hard! Butter could have been less frozen- didn't spread!
-
April 2024 by tom garcia
Found plastic in my food
-
April 2024 by Ren Orton
Pretty spendy but it's kind of worth it. The food was pretty good, very fresh. HUGE selection. It was kind of busy but the food came out in a reasonable amount of time. Service was solid. Large selection of cheesecakes, but not a lot of dietary restriction friendly options (gluten, dairy, sugar free) which was disappointing. Went with a $50 gift card and still ended up spending $70 out of our own pocket, so very not budget friendly. Overall a good time but only if you can afford it.
-
April 2024 by Lindsey Marley
Very generic menu is gigantic but nothing stands out Carbanara is ehh. Cheese cake is Fantastic obviously
