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May 2023 by Cynthia T.
We decided to open checking accounts at OneAZ based on the yelp and google reviews of the this specific location: OneAZ branch on Orange Grove/Oracle.Joshua was really helpful in setting up multiple accounts. It takes time to fill out all the paperwork and input all the required information. Joshua made the process easy and the time go by qucikly becuase of his good natured personality and ability to make light conversation. We look forward to banking here for a long time to come.
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March 2022 by Linda F B
Thank You *************************** for walking me through with such patience and comforting guidance. She gave me additional steps I should take that would secure the transaction, let me know what would change, and stayed on the phone with me while she made sure everything went through the way I specified. Nice to have a pleasant conversation with a delightful lady. What a relief. She made it easy. Bless you *******.
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March 2022 by Victoria S
******* was great! She was professional, friendly and patient, helping me resolve a complicated snafu. It was a very positive experience!
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March 2022 by Steven F
The customer service representative was very professional, polite, friendly and truly wanted to resolve whatever my problem was. She walked me thru my problem in no time. This was a very pleasant experience!
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September 2021 by Stacy R.
I've been with OneAz since the 1990's and they've always been amazing! I've refinanced my home, did my business accounts and vehicle financing through them. Veena, Bonnie, Dandra and the rest of the team are absolutely incredible. They're helpful, professional and always available to help. I've never had any transaction issues and I trust them. And, I love that they all know my name. Thank you for being such a wonderful credit union!
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May 2021 by Lea S.
Absolutely the worst experience of my life trying to get a loan done with this credit union. I thought with the pandemic hurting local businesses that I would try to keep my business local and use this local credit union because of their intro rates being so low. My credit is high so that's not an an issue. Never again. Days turned into a week of no answers. Then weeks of emails with no response and / or any return calls back. Had to chase them down constantly for answers then go again for days or weeks just to hear anything else. So annoying just cancelled. Just use Quicken loans and have it done in no time with constant communication and a very friendly user portal. Will never use this place for anything again. This credit union was awful. Always excuses too. Get it together. Many other Credit unions in town with much better customer service in the past!
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August 2020 by Gricelda M.
I've been banking with AZ credit union since I was a child I'm now 35 years old. Veena usually attends me and she's always friendly, personable and most importantly accurate in all my transactions. She's an asset to the company and goes above and beyond to help with all my banking needs.
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June 2020 by Rene B.
I hope I get her name right...Every time I go to this particular branch, I am always amazed at the excellent customer service I receive especially from a particular employee by the name of Veena. She is always so sweet, has a beautiful smile on her face, and treats me well. I appreciate such treatment and courtesy and want to extend my most sincere "Thank You!" to her for making my experience the absolute best :)
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February 2020 by Roy R.
Visited the Orange Grove & Oracle branch today; this was our first time here. What a convenient location for us and the help we received was great. Check out OneAZ, what a different way to manage money and assets.
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February 2020 by Paul R.
Love this bank... very friendly people and excellent banking. Was here for a long time
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November 2019 by Tara M.
The employees at this location are so helpful and always so nice. It does not feel like you are at a bank...they make you feel like they have known you for years....I appreciate that!
