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January 2024 by James Moss
My friend take me there for the first time tonight it's great and the ice cream ? is delicious. ??
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October 2023 by Jeff
Bizarre experience. Stopped by a couple of weeks ago. Store closed. A/C out. Stopped by again today. Store closed. Yellow sticky in the window said “went to the bathroom.” Waited. Nobody returned. Guess that’s it for Cold Stone! Baskin Robbins, here we are.
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October 2023 by Barbara B.
This place is amazing! There are so many different choices! The staff was very welcoming & got our orders perfectly correct. The tables were clean. Everyone there was happily eating their dessert treat that they had ordered. There was young, old, families, young people.
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September 2023 by Cindy McClain
I forgot to take pictures before we started, but they were beautiful! Reese's Peanut Butter Perfection and Mini Mint Chocolate Chocolate Chip: both delicious!!
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August 2023 by Michael Davis
grandkids loved it!!!
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July 2023 by Bizzenson
Cold Stone seems kinda mediocre in Tucson. If I change my mind I'll update this.
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July 2023 by Megan Griem
Cold stone is great, but the location on tanque verde has horrible customer service. If you want a waffle cone, you need to specify you want an actual cone. Otherwise, they'll just give you a waffle bowl. I asked about the waffle cone I had ordered and one girl said they didn't have any anymore, but then another girl came out and said that if I had ordered a larger size they could've sold me a waffle cone... I suggested that for future they should announce what is available or ask about a larger size, etc, instead of simply guessing what they think the customer would like. They stared at me blankly so I'm guessing they didn't understand that concept. Buyer beware! The waffle bowl falls apart as you eat, resulting in cone falling and ice cream pouring out the top onto the table. What a mess.
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May 2023 by Mark S.
Friendly staff, but the last time I ordered a gotta have it to go the cup was not filled all the way. I wish I took a picture of it, the lids are designed to fit the ice cream, but it wasn't even beyond the height of the cup. I prefer going to the Coldstone on Speedway and Campbell, or the location off of Oracle and Wetmore.
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July 2022 by Anthony Scozzarella
Great customer service, and good ice cream. Ally was the greatest!
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May 2022 by Bill Leeman
Staff was friendly and ice cream was delicious. Really like their sweet cream flavor.
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October 2021 by Nicco Molina
Very accessibility friendly. Kind staff and good ice cream. No complaints
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October 2021 by Melissa Macias
My mother ordered a Oreo ice cream cake for a birthday but they seemed to forget the ice cream and the Oreos. She called to complain since the cake was $50.00 and we didn’t get what we ordered. the little girl working starts to argue… How ridiculous !!! Sabino canyon location
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September 2021 by Andrew Longway
I have never seen ice cream so FLUFFY! I got the cheese cake and it was ?
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August 2021 by Ginny Hensley
Did an online pickup order. The pickup time was 20 min after order was placed. Arrived just a few min early, order was ready. I live a mile away and ice cream was melted and they gave 2 incorrect sizes on a 5 ice cream order.
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August 2021 by Brendan M.
Came here for a school fundraiser, totally forgot how wonderful this place was over the years. We will be return customers due to the support of the community, schools and wonderful ice cream flavors with mix ins!!!
