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March 2024 by Annette Borbon
Let me first say that there is enough stars to even begin to say how amazing this shop is. This was the best car service I have ever experienced in my entire life. Not only did they do a jaw dropping job on my truck. They went out of there way to help me in a situation that they didn't have to help. First, I went to them because someone recommended Rich and his company to me. My whole truck was keyed and needed a new paint job. Other people that I went to while searching was just very blah, only wanting to take care of the scratches. When I met with Rich he gave me in detail what needed to be done. I could just hear in his voice he took passion in his work and wanted to please every customer. I left feeling like I knew my truck would be in good hands. I requested to have my truck ready on a certain day because I needed my truck for my son's birthday party and they had it done on that exact day. When I went to go pick it up I was blown away with the beautiful job Rich and his crew did. Amazing!!!!! My first stop was to go get the inside detailed because it was pretty bad. Without even asking they had it already done! As I drove it off the lot getting ready for a busy rest of my day, my breaks go out getting off the freeway. Mind you this was not their fault or their problem. Two weeks prior to dropping off my truck to Rich I got my breaks done by another company in which was the cause. I didn't know what to do so I called Rich. Again, not their problem but Rich sends one of his guys out to come get me (Johnny). Johnny found the problem, called for a part and by the time we got back to the shop the part had arrived. Johnny replaced the part in about 40mins on his day off. No other shop would have done that. Even my break shop that I called couldn't even get me in or had zero concern. From the first day that I walked into the shop the guys were so welcoming. I was so stressed because if I was going to be without a truck I would have had no way to finish planning for my son's party. They did not have to take care of my situation the way that they did but they did out of kindness. They literally saved my life. There are no words how grateful I am for everything that they have done. Thank you from the bottom of my heart! Your shop is amazing and overall just great people. You guys deserve every star you can possibly get!!
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December 2023 by Annie Le
Everybody be careful when you do business with this location. Whatever you agree to do business with them, make sure they have to sign the papers because it happened to me today. That they will offer deductible, after they done with their job, they didn’t agree and then the repair job, make sure they wrote on the piece of paper the date and time. They will keep your vehicle there as long as the time they wanted to be. My car supposed to be done by last week. But it wasn’t supposed to be done by 10 week after. This location or this name on Collision specialist, I don’t recommend no one. They don’t do the business right with no one. Minus zero stars recommend. And I will report this to BBB about this business.
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November 2023 by Jesus Valle
Richard And His Crew Really Took Care Of My Charger GT And Where Able To Remove The Hail Damage It Had All Over Was Ready With In A Week And Looks More Shiny Like Nothing Ever Happened ???
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August 2023 by Moe J.
Richard showed an abundant amount of respect, knowledge, and care for my vehicle when I brought it in. I went to multiple collision repairs shops around town that had good reviews. Some were less expensive that Richard at Collision Specialist, some 2x as much as his quote. But the one thing they didn't have which was crucial to my decision was an understanding of my current situation and what I wanted to get out of the repair. He did a phenomenal job on the car and it seemed like he really cared. Any close friends and family that I know that need body work done will be going to Richard in the future.
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June 2023 by Payton W.
Collision Specialist saved me my car. I rear-ended someone at the beginning of March going about 5-10 mph. The damage was minimal so I took my car into another body shop (NOT Collision Specialist) located in Tempe that USAA (my insurance provider) recommended. I have never been in an accident so I trusted that USAA and that the Tempe body shop would take care of me. I signed some paperwork and was told I would be able to pick up my car in a week. Little did I know, the body shop in Tempe tore down the front of my car and totaled it... for a minor rear-end. They submitted the total without my knowledge to USAA who notified me that my car was going to be salvaged for parts. This was completely heart-breaking as this car was from my grandmother who passed away. I was not going to let my car be totaled when it was not a total. I had to spend two months debating with USAA and the Tempe body shop reversing a total. I felt extremely taken advantage of and scammed. Richard, from Collision Specialist, saved my car. He took in my car that had had the entire front torn down that I towed from the Tempe body shop to Tucson, and gave USAA an accurate and truthful estimate where he proved that my car was not totaled. He helped USAA overturn my total so that I may keep my car without getting a salvage title. He fixed my car so it looked brand new in such a short amount of time. I hope that people see this review and go to people they trust with their assets so that something like this does not happen to them. I had been without a car for 7 weeks due to this experience. Richard and all those at Collision Specialist helped me get back my car within a week of me bringing it in after previously not having my car for 6 weeks. Richard is a standup guy and a great person. You are in good hands if you go to him.
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March 2023 by Raoul Bedoy
Richard did an amazing job on my 2012 Harley Davidson. Bike looks bad a$$Services: Body & Trim
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March 2023 by Andrea Garcia
Richard is the best! The customer service is great and turnaround time is super convenient!!! Highly recommend!Services: Tires
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January 2023 by Dawn Dorn
I can't speak more highly on this business. The owner Rich took care of my vehicle from start to finish with the insurance, rental vehicle and status updates. What one would expect to be a stressful event turned out to be stress free!Services: Body & Trim
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October 2022 by Yolina Petkova
Had the pleasure to work with Richard and his team. My car had a dent on my bumper, broken grill and a few scratches.They did a great job on fixing it, matching the colours and making sure that bumper is properly fixed. Richard also helped me deal with the insurance claim and made sure I got all needed parts. Besides fixing the bumper he also smoked my headlights at a very reasonable price.Communication was great, he and his team are very professional people with great attitudes. Couldn’t be happier with the results#22571Services: Painting
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August 2022 by Christie Noriega
Richard and his team did a great job on the repair of my vehicle. All work was completely timely and perfectly. Richard was great on letting me know what the timeline for completion was and was super easy to work with!! Will use again in the future if I need the services. Thanks again Richard!!Services: Body & Trim
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August 2022 by K.S. Naturalist
This company is unreliable and disorganized. Hard to get a straight answer from them on repairs! Big improvement needed for this company to have effective communication with its clients! Just go somewhere else.
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April 2022 by Juliet M.
Collision Specialist is the best in town! With such a great reputation around Tucson I couldn't bare to look at any other shop. It was quick and simple to get the needed assistant and repairmen. At a setting price I am proud to say it was worth every cent because they truly do go the extra mile in making vehicles look great! I had an excellent time doing business with Richard Strada, DD, Johnny, and the rest of the work force. Every time I had a question I knew I could have the answers one call away. The team did a phenomenal work on making my Honda look brand new. Now that she's shiny, put together, and healthy I feel like a new driver! Don't ever worry when there are damages on your car because there's no other wholesome place than Collision Specialist.
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April 2022 by Michele H.
Richard and his crew have done lots of body work for my family and they Always do an awesome job. Would not take my vehicles anywhere else. Great at working with insurance.
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February 2022 by Michael Honea
Hands down BEST AUTO BODY SHOP Ive ever dealt with! I can't put into words how great of a company they are. I had a hell of a time dealing with insurance, it was probably the worst claim Ive ever had to deal with, but Rich and his crew got it all handled. They went much further then the extra mile and fought to make sure my vehicle was done properly and safely. This meant the world to me because I put my family in this vehicle and like most of you, we wouldn't want to put our family in an unsafe vehicle. If you are unsure of which auto body shop to choose, trust this review and trust me when I say go with Rich and his crew at Collision Specialist Inc.Services: Tires
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January 2022 by Michael H
Hands down BEST AUTO BODY SHOP Ive ever dealt with! I can't put into words how great of a company they are. I had a h*** of a time dealing with insurance, it was probably the worst claim Ive ever had to deal with, but Rich and his crew got it all handled. They went much further then the extra mile and fought to make sure my vehicle was done properly and safely. This meant the world to me because I put my family in this vehicle and like most of you, we wouldn't want to put our family in an unsafe vehicle. If you are unsure of which auto body shop to choose, trust this review and trust me when I say go with Rich and his crew at Collision Specialist ****