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February 2024 by Jimmy JAM
Spotless. All staff very friendly and accommodating. Not as noisy as you d think. Breakfast adequate. Killer central location. We have a Freshmen at U of A. Will be
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January 2024 by Andrew Martinez
Oh WOW! That's just checking in. Front desk clerk was very nice and offered ice cold bottle water. The rooms are very clean and comfortable. The pool was very nice. Beds in the room very comfortable and I'm very pleased with my stay! I will be coming back as often as possible.
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January 2024 by Daniel Wang
Room was clean. Everything you'd expect in a good clean hotel. The breakfast was spectacular. There were omelettes instead of the normal scrambled eggs. Also a variety of cereals. There is a staff member behind the breakfast area tending to everything and ready to help anyone with anything. Lastly, the pool is really nice. It's heated and there is a hot tub.
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January 2024 by Guillermo Chavez
The best thing about this place is the breakfasts. The service is excellent.
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January 2024 by Uncle B
Great Pet Friendly Room ruined by poor staff hospitalityStayed 1 night and paid for a King 2 room suite and paid $50 extra for pet friendly room for our 15lb Bichon Frise! Check in was great and room 123 was clean and awesome! We like downstairs as it's easy to take our dog outside! Room 123 is close to the elevator. We had a group Check in after midnight that was quite loud waiting for the elevator. I had to open the door and let them know that they were a little loud for a hotel this late At 745 we awoke to the sound of a group of women having conversations just outside our door. At 750 am I had to walk my dog through a maze of housekeeping employees and carts just to take him outside. Room 123 is across from housekeeping central... After the walk we went to get breakfast. They were out of sausage patties and breakfast potatoes for over 1/2 hour right in the middle of the breakfast service. When I asked about it I was told that it was cooking. Overall nice clean room but the service and hospitality makes this a place that we will never stay at againRooms: Great modern clean room.Food & drinks: Poorly managed hot breakfast offering
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January 2024 by Edward Morfeld
It was cheap (less than $100 with AAA discount) and the rooms were great clean fridge microwave nicely furnished and very clean the breakfast average for a hotel (waffles bad eggs ok sausage the usual) staff super helpful they have a public washing machine thats very cheap they did forgot the shower curtain no big deal they gave me one when I asked a gas firplace in the lobby outdoor pool and hot tub short walk to walmart dennys vape shop etc. walkable from airport even with bags space for business meetings highly recommended
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December 2023 by Martha Serrano
Very comfortable, very rich breakfast.
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December 2023 by Mary Salinas
Rooms were clean. Furniture out dated and old .Bed was alittle too firm not very comfortable. It wasn't at the airport. It was off the interstate 10.Safety: It is on an area that is on the old part of town. Lots of empty motels .A dennys and gas station shut down. Lots of homeless and drug activity around surrounding area. Don't think we will stay there again.
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November 2023 by Naomi
My family had a very nice stay the evening before Thanksgiving. The staff was very kind, Czarina checked us in at almost midnight and gave us cookies and water. The next morning Jennifer, at breakfast, made us all feel right at home. One of the best 12 hour stays I’ve ever had. Clean rooms, nice location and great people!Food & drinks: Breakfast was well done, clean and had great service.Noteworthy details: The staff is incredible. Everyone went the extra mile and was very sweet. Even though they were working on a holiday!
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November 2023 by Whit Gentry
Very relaxing place after a long drive. Bed and bedding was excellent. Fantastic breakfast. Lady taking care of breakfast should be a Corporate Trainer for the breakfast position!
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October 2023 by Stan and Kim Bybee
Being less than a mile from the airport, I was extremely impressed at how little noise I heard! Very friendly staff!The room was adequate.Free breakfast also okay.Pool, hottub, and exercise room are all above average. This is a good place to stay for someone on a budget and not expecting 5 star accommodations.
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October 2023 by Britt Saunders
Very nice, comfortable hotel, staff was friendly and helpful. Great location near the airport with plenty of restaurants nearby.
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October 2023 by A. B.
The manager and staff are super friendly. The rooms are very clean and the pool was also very clean. We were welcomed with cookies and water bottles, very nice touch. The breakfast was hot and well made. Good place to stay with the family. We felt safe the entire time. I would definitely stay here again.
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October 2023 by Rose Kratz
The staff was outstanding. Each person was friendly, helpful and obviously took pride in their jobs. The breakfasts were very good and cookies were a nice touch with check in. The room was comfortable and quiet. The only thing I would change would be to have taller toilets!
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August 2023 by KM Gee
I would not recommend this hotel to anyone especially families with small children. My husband had a bad feeling about this hotel but I was trying to stay positive. Turns out he was right!Although the hotel looks good physically, I don't know if the guests and hotel management are racist, allergic to small children, the walls are paper thin, or it's a combination of all three!!!I suddenly received a call while I was away from the hotel today that my kids (ages 2 and 4) were being too loud and that the hotel was receiving complaints. They are the ones who put us on the third floor and my kids were excited to be there. My husband was at the hotel with the kids.There were several other families with small kids staying at the hotel.The very rude general manager, Cindy Montaño, told me that if she received another complaint, we would have to leave. She even had the nerve to add something that didn't happen to her report which was about another family (that my kids had been in the candy bowl and were being rowdy). My kids weren't near the candy bowl and weren't offered any candy either so she doesn't even know what she is talking about. Also, several other guests on our floor were loud but we didn't complain.When I got back to the hotel, we packed up and checked out. When I called the manager out on her rudeness, she stated that I wouldn't get my refund. We still had two nights left.I called corporate office immediately to file a complaint and obtain compensation for this poor treatment. I spent 1 hour and 17 minutes on the line and the situation was not yet resolved but I have a case number now.Also, the woman at the front did not greet me when I checked in the night before. She had also admitted she made a mistake on my reservation by adding someone's else's deposit to my account. She was nicer after that and I let bygones be bygones.Don't stay here especially if you have small kids!!!!
