“Speaking to Alba about an Account set up was an amazing experience. Alba showed she had the knowledge in answering every single one of my questions. She truly tackled all my insecurities about opening an Account at OneAZ. She was very cheerful and happy to help me.... Thank you Alba.”
“I have been a customer of FCU since 1989, joining at the Nogales branch (since closed) back when it was the First Federal Credit Union. There is a reason I’ve been loyal to FCU- customer service, easy banking, honest value. The staff is always friendly and professional. FCU has helped me over the years with auto loans, equity loans, CDs, and retirement finances. Some of their staff have been there for many years, and they never fail to provide smiles and greetings whether it’s first thing in the morning or just before closing. FCU was there for me at the very beginning of my career, and they are still there for me in my retirement years. I truly appreciate being a customer.”
9AM - 6PM
8235 S Houghton Rd, Tucson
Credit Unions
“My girlfriend has a checking account at Pyramid Federal Credit Union and realized shortly after purchasing a product on Facebook that she was being taken!! We went to the Houghton Rd. branch and met with Katie P. (Assistant branch manager) who was so friendly, understanding and helpful. She helped to relax my girl and take care of the problem and issue her a new card almost instantly. Katie is an invaluable resource for this business as well as her customers. Thanks Katie!!!”
“Excellent banking full service and excellent customer care. I have been a loyal credit union member my entire adult life. Began in the Army/Navy Credit Union at 18 when I enlisted. None of the normal banking overcharges I have received Home mortgages and auto loans at below market rates with discounts that only apply to Credit Union members. Banks are in it for there investors, Credit unions are in it for their members. It's local, it's friendly and educational, all while feeling neighborly. Support your local community and join your local Credit Union. I highly recommend Vantage West Credit Union.”
“Love VW been with their predecessors over 25yrs. Can civilians use this for shared branch services - out of state Co-Op network?
No base acces fyi.”
Open 24 hours
6456 N Oracle Rd, Tucson
Credit Unions
“This is what I consider a specialty shopping center. It has 1 of 3 Hobby Lobbys in Tucson. There's also a large CVS with with a wide variety of assistive devices for Seniors. Finally, it is the home of Dickman's meat market...one of the best in Tucson. Be sure to check out their 'ugly steaks'.”
“Great customer service! Ruth Durazo welcomed us, helped us open our business account, answered our questions during and even after our appointment. A great experience!”
“I needed to open a new account and i wasn't able to do so, duo to i got off work at 4:30pm and banks close at 5:00. I tried 5 different banks and got the same answeres, sorry we are about to close you need to be here earlier or call for make an appoiment. Advantage west credit union here in tucson, speedway & euclid location helped me at the last 3 minutes before closing they even took the time to offered me a credit card witch i didn't get approved, this was the best and amaizing service ever, 30 years here in tucson i never had this experience never before. (They spended 35 minutes w/me)”
“I wanted to give a huge thank you to Meagan for making my first time experience memorable. Very professional, kind, and most of all extremely understanding and patient with me. Thank you again, and I look forward to being a member.”
“I highly recommend PFCU. The loan department delinquent department has been so Awesome esp Amanda. Due to having vehicle issues and not able to work Amanda was able to grant me a deferment on my loan payment. This has helped me tremendously as now I can breathe a sigh of relief and have a Great Christmas!! Thank You Amanda and PFCU!”
“Bianca helped me open an account. She also taught me a few things. It was an eye opening experience and I was very thankful to her! I recommend this location. They are friendly, helpful and don't keep you waiting.”
“Had a very unfortunate transaction misshap and when I called in I spoke to Nick B. He was so incredibly helpful and kind. He helped me set up some great precautions for my account going forward as well as situate the issues I was having. So many thanks to him for turning my day around and being an overall great help and awesome experience.”
“Great loan experience. Loan officer Andres was extremely helpful and made our refinance extremely easy. The TFCU team at the windows always made us feel welcome and listened really well. This is our second loan with this branch and we would definitely use again. Keep up the good work.”
“Been banking with Vantage West ,even b4 they were called VWCU. Through all those years, yes there's a few hiccups but they have kept it improving in all departments. Have been 100% satisfied with them. Keep it going!!”
8:30AM - 5:30PM
7901 E Speedway Blvd, Tucson
Credit Unions
“Lita, at the Campbell office, was so polite and professional as well as friendly I immediately felt comfortable with SunWest CU. I decided to transfer my car loan from another credit union because of the lower interest rate and the highest satisfaction rating of all Tucson credit unions (yes, I checked). I went to the Speedway location which is closer to me. Anita was also professional, polite and friendly and made the process painless. While doing paperwork for the car loan I noted the employees greeted customers by name. Their interest rate for a loan to pay off my credit cards was also lower than what I am currently paying so I transferred that debt also. I am completely 100% satisfied with this decision and I am very pleased I contacted them.”
“Because of Edgar I left feeling valued as a member and confident in my decision to continue banking here. They are a true asset to the team. They are remolding to exciting!”
“I’ve had a really good experience with Vantage West. I have my auto loan through them, and they also helped me set up a HELOC. The process was straightforward, and having that line of credit gives me peace of mind knowing I can tap into my home’s equity when emergencies come up. Staff has always been helpful whenever I had questions, and I’ve appreciated how easy it’s been to work with them.”
“Been going here for over a decade. TFCU has always been the best. Since it's a credit union and their goal is people- focused and not money-making-focused, they actually have good loan rates and opportunities here. Their staff are pleasant and helpful. I especially appreciate how many menial things can now be done over the app instead of in-person or even worse, by phone! Getting a person on the phone is still a real nightmare, but the chat function on the app makes up for it.”
“We opened an account working with Sebastian at this location. He was very helpful and professional, with a nice dash of humor as well! He had answers to our several questions and the one he wasn’t sure of, he got his manager involved and we had our answer within a few minutes. He was prompt with emailing of documents needing e-sign from us, and made several calls during our process to keep us updated as steps were taken to assist us with our needs.
Highly recommend this Teller & Location. We were a little hesitant due to reading previous reviews, but our experience with TCFU couldn’t have been better so we wanted to share a positive review.”
“I am writing this letter to express my sincere appreciation for one of your employees and the exceptional customer service I recently received.
I had recently applied online for a vehicle loan and was instantly approved. However, after the approval I did not hear from anyone regarding the next steps. After a few days, I contacted your Mission and Ajo branch to inquire about the status of my loan. An employee informed me who had been assigned to my application, but once again, I did not receive any follow-up communication.
The individual selling me the vehicle had been kind enough to hold it for me, but eventually needed to move forward with the sale. After waiting afew more days I contacted the branch again and was told another message would be left for the employee assigned to my loan. Later, I received an email outlining the stipulations needed to complete the process. Unfortunately, I was unable to access the app, so I reached out to the assigned employee and was instructed to send the documents by email instead. Despite leaving additional messages, I still did not receive a response.
Knowing that one of the requirements was to open an account, I decided to schedule an appointment at another branch since I was unable to get assistance from the original representative. I visited your Silverlake office and had the pleasure of meeting Mia Mace.
I was extremely impressed with Mia's professionalism and dedication. She promptly helped me open my account and even offered to contact the employee at the other branch to see if she could take over and complete the loan process. I gladly accepted her offer.
Mia not only took over and successfully finalized my vehicle loan, but she also assisted in closing my personal loan as well. I truly appreciate the time, patience and care she provided throughout the process. Her outstanding service and willingness to go above and beyond were greatly appreciated.
Employees like Mia Mace are a tremendous asset to your organization, and I wanted to ensure her exceptional service was recognized.
Sincerely,
Alice Maldonado”
“I left Wells Fargo after 12 years of unsatisfied service. Went to Vantage west because I've had good experiences with credit unions in the past. They have not disappointed me. Best change I've made was leaving Wells Fargo for a credit union.”
“I have been a member for over twenty years.And the current staff has been nothing less than exceptional with their friendliness, their professionalism, their knowledge, their willingness to assist a member. I can never say enough positive things about the folks at the ina branch in tucson, arizona.Wow that's all I can say”
9AM - 6PM
2500 E 22nd St, Tucson
Credit Unions
“I was surprised to find an ICCU (Idaho Central Credit Union) in Arizona. We have an account with ICCU ever since we lived in Idaho more than 20 years ago. This location is going through extensive remodeling. The teller we worked with (Stephanie) was kind and super helpful. I have nothing but good things to say about ICCU. They are friendly and professional.”
“*updated
Spoke w branch manager Fidenio, and in all of 7 minutes I got all my worries addressed. I know have access to everything I was promised.
They acknowledged my issued review from 1 to 5 stars. Thank you Fidenio”
“Opened up a new checking and saving account today and Silvia made the process super easy and quick. I was in and out in about 30 minutes and she was a consummate professional.”