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September 2022 by Pati N.
Roof estimater that just does not care about customers at all. Shows up hours earlier than expected appt. Is a j*** when questioned as to why. Laughs at me. Is on roof for maybe 10 minutes, collects ladder and leaves w/o a word. Crest Construction is a bad business example for Tucson Az in 2022. Never ever again. Not trustworthy or friendly.
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April 2022 by Steve Lemke
Omar did a great on our AC repair. Service was done on a timely manner. We will contact Crest Air when we need service again.Service: A/C system repair
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April 2022 by Frank Hatcher
Great service. I got the news I didn't want to hear... the A/C is dead.. but.. I do appreciate the HVAC tech and his hard work. He tried to get the beast going again.. time to sell a kidney and get a new unit. Great job by Crest Heating and Cooling, I will use them again in the near future.Service: A/C system maintenance
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February 2022 by Nettie Stephens
I reached out on Yelp to get an estimate for duct repair and a new return air. Brandon came and was so very friendly and thorough. He got our estimate to us in under an hour. I approved the work to be done because it was a great deal. Work is starting within the week. I'm super excited.
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February 2022 by Ana Caren Zamora
I first heard about Crest from a friend. When my AC broke down last week, I decided to give them a try. They were very professional and Brandon did a great job. I will definitely be calling them back next year for maintenance. Thank you guys!
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November 2021 by Joseph H.
They said they had $4999 special for most homes. My home is classified as most homes, 1375 sq ft and already has central ac, so it would have been a simple remove and replace job and I would be paying in full. They quoted me over $9000. Where is the $4999 special?
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August 2021 by Kura K.
I have an AC tune up with them. No problem. Hence, this review is solely for the tune up, NOT repair. However, the person who came and did the tune up, Brandon, also came back with issues that he said needed repair and quoted me for OEM Bryant circuit board replacement for $836. Later that day, I received an emailed estimate for the repair job that also included an additional condensate drain line repair as well as "HVAC Membership" ($199) totaling more than $1K. I have never seen "HVAC Membership" on an AC repair before and Brandon did not mention this extra charge to me over the phone earlier that day. Not a good start. I will be getting a 2nd opinion and more estimates for this job, if needed. I must say, customer service and communication with them was great, they were very responsive and I appreciate that, a definite 5-star for that.
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February 2021 by Aj Vix
I called Crest Air around 10am letting them know I can't get my a/c going i spoke with Cody he gave me a couple quick steps to try on my own and since that didn't work he let me know he would be on his way after his last appointment. Cody showed up on time was very professional he spent 3 hrs looking and tracing my wiring and found that I had a couple issues one being a blower motor. He drove all the way in town to get the parts I needed at 330 in the afternoon drove all the way back to my home fixed and even stayed a few extra minutes to make sure it ran perfectly and that the temperature was indeed falling. I will definitely be using them for all my future needs. Thank youService: A/C system repair
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February 2021 by The Mountain View Cottage Haley Estes
Unfortunately we had a poor experience with Crest air. We recently moved into a new home and noticed that the HVAC system was not keeping the temp cool in our home. Crest air came out and said all of our flex duct work needed to be replaced. $2,200 later they replaced the duct work. Only for the unit to still not work. At this point our house was hitting 88 degrees in the AZ heat everyday. They came back and Cody told us he honestly didn't know what the problem was and said he probably didn't have the knowledge to fix the issue. We called 6 other companies and were later shown pictures of the poor quality of work Crest air did installing the new flex duct work. They also told us the work done wasn't even what was necessary to fix our issue. All confirming it was a return air problem and nothing to do with the flex duct work. We have since had the issue fixed and all is working well by another company. I have reached out to crest multiple times to speak with them about the issue and they have not returned my calls. I would not recommend this company. They do not have the knowledge or the expertise to properly diagnose all issues and their craftsmanship was very poor. One of our flex ducts was attached to our home with 4 pieces of duct tape. As you might imagine it is not only leaking air but falling down. steer clear
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February 2021 by Alfred McDonald
Crest came highly recommended from the property management company that I use. When my A/C unit went out, I shopped around and they were the least expensive. I figured "highly recommended and in expensive" was the way to go and I was not disappointed. They replaced the whole AC unit and even answered questions I had about over six months later. The whole experience was great. Thank you Crest for your professionalism and customer service.
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February 2021 by Tripp Kashani
We had a serious emergency with our AC unit at our house. After a little bit of diagnostics, Cody was able to get the system running again. The man is an absolute savior. Crest Air is the go to for all AC needs.
