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December 2023 by Jessie Lee
Disappointed by their customer service
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December 2023 by Ruth Romero
Lots of Crocs to choose from! Great colors and sizes! Got the Barbie Crocs for my granddaughter
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July 2023 by Kayla Day
I’m so upset right now! I have purchased my daughter I don’t know how many pair of crocs I have my own and I always encourage family and friends to buy them never again after today. I cannot believe the way I was treated by Angelica N. One of the live chat associates. Crocs clearly made a mistake and put a wrong address or an invalid address on my package. All she did was tell me that I needed to check back tomorrow. When it was clear, that mistake was already made and that my package wasn’t coming. But she didn’t want to deal with it so she continued to give me no answer, but check back tomorrow after I had already been an hour waiting in queue. I don’t know if this is always how they treat customers, but I would hope not but like I said, I don’t know if I’ll ever be back again if I don’t get a response and this taken care of. I was completely discredited and she was completely unwilling to help me or verify that in the future id get my paid package and shipping at the right address
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July 2023 by Javier Vasquez
Manager and staff were very helpful with a return I had but it's a outside mall and it was a hot day
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June 2023 by Rachelle Johnson
Love it! They have every color I want!
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May 2023 by Euphony88
Tons of stock and lots of crocs charms to choose from!Store is a bit of a tight fit so accessibility might be an issue.
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April 2023 by Willow X
Noticed quickly that they have smallest sizes on top and work down to the biggest. The man who helped me was nice and didn't hesitate.There were so many to chose from for myself and my son, as for the charms too. My first pair just have to have jibbitz, or else I'm not living the full croc experience.My husband isn't usually a fan, but even he's jealous. I saw him wearing my tiny crocs on his huge feet, now I have to take him to the crocs store in our area.Is it bad I want a collection of crocs? I didn't understand the hype till getting these.
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March 2023 by Norma Herrera
No problem exchanging gift for smaller size.
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March 2023 by Emily R
$10 higher at the "outlet mall" than Amazon or Croc's own website so we opted to shop online instead.
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February 2023 by Lydia P.
I know Crocs get a lot of slack - but they're so comfy and have a great selection! I originally purchased online because I assumed there was no way a local store would have the style/size that I wanted - when they didn't fit, I went to the store and exchanged. Not only was the exchange incredibly easy, they had my size, and the staff was super friendly! If you're a Crocs fan, this store is worth the drive!
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February 2023 by Anthony Joseph Cicchino
Emily was so helpful and kind to us! Thanks, Emily! :) always a good experience at this store.
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December 2022 by Irma Jaramillo
Meh service over priced stuff
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November 2022 by Jeannie Cooper
Had exactly what I needed and the right sizes. The staff were ready to help.
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June 2022 by Sarah Landavaso
I put some shoes on hold and was told the store opened at 11am on Wednesday. I showed up on time and it's been over 15min of waiting in 100 degree weather and the openers have not showed up to open the store. I witnessed many potential customers who also showed up at 11 decide to leave. Bad business.
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June 2022 by Jane McManus
We've been waiting since 10:45 for the store to open. It is now 11:30. This is very unprofessional.
