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January 2025 by Nicholas Thomas
The most unhelpful and annoying staff. They don’t have anything, don’t know anything and are quite upset you came into their store. Best advice, go anywhere else!
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December 2024 by Francesca Vitali
Tried to get the right medication dosage multiple times. Treated like a stupid. wasted time. very unprofessional
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December 2024 by Barbie Wise
Being accused of shoplifting and then being asked to leave the store when you were literally itching your armpit is embarrassing asf. Especially when what you were looking at was medication to help with gastro issues/reoccurring heartburn that is already unpleasant. Wth would I be stealing that bro...... Smh ... Do better. And for God sakes get longer receipts why don't you. We need the whole CVS catalog every time we check out please.👏👏
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November 2024 by yousif hassan
Great staff specially Omar he make you feel at home
I like to go there it’s reasonable price also nice promotion and nice products
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October 2024 by Dylan Scott
TLDR: DO NOT GET PHOTOS DEVELOPED HERE! I've worked customer service for many years, so I have empathy for how shitty jobs like these can be, but man, it was dehumanizingly bad dealing with a refund from this store.
I was getting 100 photos developed of myself and a partner going on several dates as a birthday gift for her next week. I paid for the photos and they were printed in extremely low quality -- with printer streaks randomly throughout the set. I showed one staffer the defects. I asked for a refund but they offered to reprint the photos tomorrow (obviously without doing anything with the machine)... I asked again for a refund, another staffer told me go through the photos right there (as a line of college kids buying vodka or whatever build up) and the clerk would only refund me for the photos with streaks, and I would have to give them those photos back from the set of 100 for them to keep. (It... was... kinda... weird...). A asked again for a refund having to show a *third* staffer (manager?) all my personal photos, showing the streak explaining the situation (as more students, more vodka builds up behind me). I was saying "look I promise I didn't come here trying to swindle CVS out of $40 for photos, but cmon look at these" -- at this point I was like just keep them all, refund me for everything and please shread my personal photos (as they said they would -- I very much doubt they are shreading 100 photos).
At this point the 2nd clerk (who clearly must just hate this job) did one of those fake-overly-nice-but-mean "Thank you so much for shopping with us, the refund may process in 5 business days so call your bank if it you don't see it!" kind of things --
*I swear* I genuinely did nothing to escalate the situation -- didn't blow up, didn't raise my voice. I repeated several times "I know its not your fault individually, and you don't control the printer machine..."
Its just another place filled with people who are overworked, underpaid, and given that opportunity make things difficult for a customer they will. Absolutely awful and left with myself being embarassed.
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October 2024 by James Figueroa
Will never answer the phone.
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September 2024 by Lela Scott MacNeil
There are almost always errors in my prescriptions, and now CVS doesn't let you talk to a person, they only let you leave a message. I am transferring all my prescriptions to Walmart.
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September 2024 by Monica Miranda (MiVidaLoca2)
I am currently in a wheelchair and the staff at CVS was so genuine so helpful and understanding I couldn't have done my shopping without them Plus I saved with the sales and the extra books I earned
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June 2024 by Sam Guy
Good location. Closing Rx at 3pm on weekends is criminal when this is one of, if not the only, downtown pharmacies. And then they send you all the way to Ina for the 24hr pharmacy. Ridiculous
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June 2024 by Gillian Werner
Emma at the pharmacy is very rude and unhelpful
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March 2024 by homem novo
Do not pick up your prescription at this place! The store section is fine if you apply coupons. However, the pharmacy is terrible. I let them know that I need to know the price before picking up. But the person intentionally scanned the bag before telling me a very expensive price ($100+ after insurance) and told me this could not be canceled now. Very poor service!!! You sell your drugs at a much higher price than the other pharmacy, and try to get money from patients using this kind of technique. Very disappointed in general.
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March 2024 by Timothy Easley
Rosa is a great person who is very helpful and knowledgeable about the info I needed..
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March 2024 by BrushBuck Wildlife Tours
AI robot only gives answers for covid. You can not get a human at the store to ask simple questions to save time. Fix it please. Get a human to pick up and say hello and answer simple questions.
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February 2024 by Dave Cotter
A disabled senior, and a longtime CVS patron, I was assaulted--shoved from behind--by a raving nut who thought I was standing too slowly in line for the cashier. I almost fell. The nut then went off on the only two employees on duty. The store had no security. No one looked after my safety, or cared. Get a guard, CVS.
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February 2024 by Rosie Crocker
My partner is a disabled 48 year old native American and has been accosted 2 times (on separate occasions) by employees of this CVS. Both times he was there to purchase medical supplies and each time was accused of stealing. Which of course he wasn’t. They are racially profiling people and assuming without any proof. They are literally accosting regular customers! My partner was calm and respectful the entire time , telling them he had done nothing wrong while he even offered to let them see what was in his pockets and they refused his offer and continued to tell him to leave the store, even adding that he needed to “Go to church”. There were multiple different white employees who participated in this harmful act of racism & ableism. Who knows how many people this has happened to, simply because they look different than their normal university customers. This is absolutely wrong and a terrible practice - get PROOF before accusing people!!
