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September 2023 by Google user
Went there for Covid vaccine update. Emma in pharmacy administered the but was rude, obnoxious little b. CVS -- shut this store. As for Emma, my next visit will be to AZ Pharmacy Lic Board.
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June 2023 by Stephanie R.
wouldn't let myself or four year old use the restroom after being a paying customer, even though no sign was put on the restroom claiming that it was out of order. This will never ceases to amaze me I'm 30 and my daughters far we can't even use a public restroom after paying and my daughter about to pee herself. Insane.
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April 2023 by Elizabeth Ogunbunmi
Assistant store manager would not give me his name after I asked. Probably because he knew I’d complain. Calling corporate to complain about this individual and location. 3/30/23 5:41 PM
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October 2022 by Amy M.
Still the worst pharmacy. The pharmacy staff are absolute nightmares. The techs are spoiled brats who refuse to do their job, and thrown tantrums about having to call insurances companies because CVS has your wrong info on file and the request wasn't going through. It is ridiculous how unprofessional their attitudes, and appearance are. Im like Tatum, you definitely look and act the part of Jessie in breaking bad...this is a legit pharmacy right?
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October 2022 by Justin D
Getting a script correctly filled here can be difficult.
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June 2022 by Berta B.
I was in search of a new and specialty eye drop. After not finding it at Walgreens, I was pleased to find it at CVS! After waiting patiently in line to pay, the card reader would not finish my transaction after 4 tries. I became uncomfortable continuing to enter my card and asked for a manager. Finally the two clerks and manager decided "the system was down" and offered no apology or sympathy or kindness to all of those waiting in line. While I understand they did not cause the breakdown, they did nothing to soothe the disgruntled customers. When I picked up my bag the clerk just glared at me and said "oh, ya gonna steal it?". Never patronizing this store again. And Walmart, where I rarely shop, had the same product for 2/3 the price. And zero attitude! Up yours, CVS!
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January 2022 by Dave G.
I ventured to this CVS for the booster---it was no problem scheduling. When I walked in, I asked the clerk in the front for the restroom key. It turns out the restroom was closed per the clerk--no biggie. Back to the pharmacy----SUPER EASY 5 stars back there. As I waited, it was sad to see that almost every customer was extremely rude. Is this what covid society has come to? So I got the shot---easy peasy. I asked the pharmacist about the restroom key and was told the front will give it to me since I am waiting for the 15 minute recovery time.This is where it gets interesting. I traipsed back to the front and asked again for the key since I was waiting for the recovery time. The clerk snapped back in a loud, rude voice "I ALREADY TOLD YOU IT IS OUR OF ORDER!" TO which I replied "Wow---you should let the pharmacy know....Why are you being so rude to me?" Then I just walked out.
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November 2021 by John K.
I was happy to drive " across town " to 5th & alvernon cvs to get my covid 19 moderna booster not available nearby . The pharmacy staff was short handed & scrambling as a " floating " pharmacist had come in and short another staff member .In the parking lot I called to announce I was there in a contact-less way but no one answered the phone , too busy , short handed. I walked back to pharmacy to patiently waited to find me in computer system . Tmi I did get the vaccination & grateful to floating pharmacist & staff to be there & serve my health needs. It's hard to imagine the staff shortages and pharmacists who might never have planned the stress of providing big pharm " pills , vaccinations , & more! Thank you for your service ! The front of store and all staff friendly & kind.
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July 2021 by Nancy R.
the five stars are due to my experience first thing in the morning on the 4th of July, I needed to print a pic (last minute, birthday card, wanted to insert a pic)-Shannon was working and was amazing, so helpful and pleasant. The store is nice, clean, but it was my experience with Shannon that prompted this review. Appreciate the early hours and most certainly appreciate a pleasant experience, I was not made to feel I was a pain even tho I feel sure I was! Thank you!
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May 2021 by Carrie Brown
Great service every time
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May 2021 by Terence Borg
Courteous and professional staff.