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October 2023 by Josh Seeley
Great place! Everyone was very helpful and answered all my questions. Will be returning to have the. Install a lift kit on my Jeep.
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October 2023 by Rusty Shackleford
My experience was good, I had my jeep worked on and they did a good job.
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April 2023 by Scott
4/20/23Ordered parts for the pickup on Monday - was told they would be in by Wednesday, On Wednesday was told the delivery truck broke down on the freeway from distribution center in Phoenix. Today, Thursday was told my parts were in Kingman. That's quite a few miles in the opposite direction.They called the "Sales Rep," but to no avail. I've never heard of a sales rep who shuts off her phone at 4 p.m.I was told this was a third party delivery company, Meyers, and Desert Rat had no control over their actions.So let's see, Wednesday - parts on a broke down truck on I - 10, Thursday in Kingman? This means the parts went back to Phoenix, then to Kingman, oh and this sales rep who isn't answering the phone at 4.Sounds like this is an example of poor communication and unprofessionalism. I got a refund. I am shocked a company owned by the Furriers, a very solid and venerable locally owned business has fallen into a relationship with a sad little delivery company. I hope the leaders go with a competent delivery company.
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April 2023 by X
4/20/23Ordered parts for the pickup on Monday - was told they would be in by Wednesday, On Wednesday was told the delivery truck broke down on the freeway from distribution center in Phoenix. Today, Thursday was told my parts were in Kingman. That's quite a few miles in the opposite direction.They called the "Sales Rep," but to no avail. I've never heard of a sales rep who shuts off her phone at 4 p.m.I was told this was a third party delivery company, Meyers, and Desert Rat had no control over their actions.So let's see, Wednesday - parts on a broke down truck on I - 10, Thursday in Kingman? This means the parts went back to Phoenix, then to Kingman, oh and this sales rep who isn't answering the phone at 4.Sounds like this is an example of poor communication and unprofessionalism. I got a refund. I am shocked a company owned by the Furriers, a very solid and venerable locally owned business has fallen into a relationship with a sad little delivery company. I hope the leaders go with a competent delivery company.
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March 2023 by T L
Cory was super helpful with recommending the right setup for what I wanted to do to my truck. Ordered the parts on Tuesday. Parts were there on Friday. Work done on Monday with the results I wanted/expected. Very satisfied!
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March 2023 by Adam
Poor experience. Everyone there was in a terrible mood and didn't want to help. The guys in the bay were yelling and no one up front wanted to help anyone. When I asked for assistance on some information of their oil that they sell I seem to have inconvenienced them by asking. I left after that as I was getting annoyed. I will look elsewhere like online so that I don't have to deal with people like the ones here. Don't waste your time here and save yourself the headache.
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October 2022 by tommy toland
Had a lift and tires installed on a Ram. The team did an amazing job at getting everything I wanted and did a great install. Pricing is very reasonable as well.
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October 2022 by Anthony Garth
Great store for all your needs! Where I get all my jeep needs done!! Great guys and store. Highly recommended
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August 2022 by Chris Gabriel
I had a great experience with this location. Cory seemed very knowledgeable and enthusiastic about helping me. Technicians had me in and out quickly.
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July 2022 by Blake Watson
They welded on an axle track bracket and did alignment. My death wobble is gone! Very fast service, dropped it off a day early and was ready next morning.
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May 2022 by Taylor Brinkerhoff
Theses owner is an amazing person. I was not a customer, but I had locked my keys in my car and AAA was over an hour away. The owner immediately got up to help me and was so patient and polite. He was able to unlock my door and refused my offer to pay him. Thank you, sir!
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May 2022 by That Neighbor
Racing on this lot every Saturday. Keeps me up. I work at a hospital and can sleep. My kids wake up scared.
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February 2022 by Max L.
I've been bringing my vehicles here for years. Ray and mechanic Zach were always friendly, professional, and helpful. I come in to get a quote on having brakes and rear shocks installed on my vehicle and Oscar pulls an outrageous overpriced quote out of the air, then asks me when I want to get the work done. I got all of this done elsewhere for $500.00 less than what Oscar quoted me. I guess loyalty and repeat business is not wanted by Tim and company? You must have way too much business?
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November 2021 by Scott Gibson
What can I say, these guys took care of me. After a negative experience at another shop I found them and connected with Ray who was able to get the parts I needed. The manufacture had them on back order, which he told me upfront and then stayed on the company and made sure they were delivered. The entire system was installed on point by KC in the service department. In addition to a rack system they also handled my rear bumper / spare / Geni box installation with zero problems and at a reasonable expense.I 100% trust these guys with my vehicle.
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November 2021 by LeAura Smith
I have been calling and a gentleman named corey keeps answering and says hello than hangs up. I've called 4 times twice from my boyfriends phone and twice from my phone...either they need to get new phones or have someone answer that will take customer service calls.
