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February 2024 by Katie W.
The customer service in this place is fantastic. Months ago I stoped in at discount tire and unfortunately they were able to find the brand of tire that I was looking for, but they did everything they possibly could to help. I promised them that if I ever needed anything else I would come back. Today I had to come back for two new tires and they continue to impress me with their costumer service. Thank you Carlos C! Will always come here for my tire needs.
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January 2024 by Den San
Big disappointment today (17Jan23)!Was told my car would take an hour and be ready by 11:30.I waited IN MY CAR for an hour and at 11:26, after watching cars come in and go out, I then rcvd a text saying that my car was finished and ready for pick up. Finished? But I was in the car waiting the whole time; nobody even came out to get it, how could it be finished?A little frustrated after rcving the text, I went inside to find out what was going on and if maybe I got skipped.The guy at the counter told me that my car was next, that I didn't get skipped and I was next in line and it would be ready in only 15 min.I asked in disbelief if changing all 4 tire sensors and repairing a nail hole would be done in 15min?He assured me that it would.Well, as I thought he was not being very truthful about the matter, I got my keys back and left.Wasted an hour and a half!
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January 2024 by Trent Blomberg
Francisco was a tremendous help after I got a flat late at night.
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January 2024 by Rachael Patterson
I had the best experience at this store on 1/25/24. I walked out of work to a completely flat tire that was not repairable. When I first called the store, I spoke to Carlos who was so pleasant and helpful. I rushed to get there by 6pm, and walked in at 5:50pm. Even though they were getting ready to close, they were more than happy to help me. Carlos helped me with a full set of new tires, and they had it done by 6:45pm. I was so impressed by everyone there, it was one of the nicest experiences! I highly recommend this location to anyone in need of tires. Thank you again Carlos and Team :)
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January 2024 by Anuj Gupta
I’m standing there waiting and the clerks pretend like I’m not even there. Typical ignorants
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January 2024 by Cody Warner
Tires still under warranty, but "they're just too old for me to work on" What a waste of time.
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January 2024 by Charles Boyett sr
People were nice but sure takes a long time for tire repair and rotation
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January 2024 by Jacob Winkelman
Drove my truck to discount tire for wheels to be balanced, I was texted and told it was completed and then I received another text saying it was back in the bay, about 45 mins after that I receive a call from the manager saying that the truck was damaged. I head over to discount tire to find out that all my lugs on my back left tire have been snapped, the general manager goes on to tell me that I brought it to them like that even though I drove the truck to them. They refuse to help for the damages and now trying to trespass me from there store…… don’t ever bring your vehicle to discount tire. You will be stuck paying for a mechanic to fix there problems…
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January 2024 by Kasee Artis
Customer service has really gone downhill with the last two months. Went in for a basic air check and left with uneven air pressure and unnecessary attitude from the tire tech. I’ve been going to Discount Tire for 14yrs, this is disappointing.
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January 2024 by Cara J
I was traveling from California back to Texas with a U-Haul and halfway wanted to get my tire pressure checked and the person assisting at the tire station was so wonderfully cheery and upbeat and made the whole experience fun while also being informative about my tires..... Another reason why I love discount tire.... Happy people even when busy as heck.... Thanks!!!
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January 2024 by Chris Assange
This is the best discount tire in town. Francisco is awesome and they get you taken care of ten times faster than anywhere else.
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January 2024 by First name
Thanks for showing me the cracks in my tire even though the tread was like new. Appreciate your kindness and hospitality.You guys are an excellent team. Keep up the great work.Randy
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January 2024 by William Bradshaw
Flat tires occur at the most inconvenient times. They seem to sense when you are most vulnerable, and strike! I had a flat on a very busy day, with three guys waiting for me on the clock, and figured it would be better to spend an hour getting the flat fixed that spend three hours by the side of the road. DT fixed my flat in under 25 minutes. I will never buy tires from anyone else. Come to think of it, I have bought all my tires from DT for over 30 years.Lifelong customer. Thanks, DT!
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January 2024 by Logan Nelson
Joshua and his team at discount tire were quick to help me with my tire. Highly recommend. Look for Joshua and he has your back. I cannot express the immense gratitude for your help Joshua.
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January 2024 by Anthony Garth
Lenny and Ismael are awesome. See them for you tire and wheel needs. You'll be glad you did!
