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March 2024 by Marco Bermudez
Great Service!
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March 2024 by John Nejedlo
I always go to DXL Big & Tall. They have quality clothing at a reasonable price considering the specialty. However, for the past two years, I have been fortunate enough to deal with one particular male employee. He is thoughtful and thoroughly knows how to treat customers. That just makes it easier to come back.
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March 2024 by Patrick Tanner
Everything was great,in and out quickly!
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February 2024 by daniel parten
it is very bothersome to receive these emails asking about my experience. I have asked store employees to make sure that i don't receive them and they say they are unable to stop it.Please stop asking for my approval. You are sick!
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February 2024 by Jerry Munson
Gentleman was very knowledgeable of his products. He toke the time to look up pass history for comfirm right sizes for items i had purchase in the passed and took time to show me other items i was interested in even though I was not at that time interested buy them.
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January 2024 by David McMorris
I like this place because of the employees, they are amazing very helpful. I am only giving the store 4 stars because they and every store out there need to have more stuff in the store. This is essentiall for a suit store because you have to make sure it looks and fits right.
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December 2023 by David Bruce
Friendly service. The staff member Daniel was very attentive to what I was shopping for and made some great suggestions. I felt welcomed and valued. Great clothes too of course. What's not to love about DXL?
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December 2023 by Gloria Martinez
Mark was wonderful and very helpful despite the store being busy because he didn't miss a beat, he was helpful to all of us. Left with 3 suits ?
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November 2023 by Lyn Barrett
I always feel like a VIP from Christian when shopping at DXL. He is always attentive and professional with every customer. He is quite knowledgeable. DXL is fortunate to have Christian who has a great work ethic. You will always get great treatment there ....with the exception of one employee who is an old woman who always stares at her phone like a lazy teenager and doesn't want to help customers. If I were the franchise owner, I would have fired her a long time ago.
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October 2023 by Patrick Cunningham
If I could rate their customer service at the corporate headquarters a zero, I would. It’s terrible, terrible, terrible. Their coupons have so many small-print exclusions, it’s like not having a real honest-to-goodness coupon at all. It’s dishonest and it reminds me of the bait and switch slimy tactics a dishonest used car salesman uses. Disgusting. Totally disgusting. They offered $15 to take a survey. The survey had an expiration date. I tried to take the survey (in a timely manner) and was not allowed to do so, even though I did this before the expiration date. Dishonest. When I called customer “service” (what a joke) I was put on hold for over half and hour before they came back (rudely) to tell me that a supervisor had said “no” to my straightforward request for a $15 credit. He then told me a straight-up lie, but that’s too long a story to put in this review
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October 2023 by Ryan Weinhold
Highly recommend shopping here. The highlight for me was the service. I went in and the only measurement I knew was my shoe size. Chris measured me and helped me pick out dress shirts, dress pants, shoes, ties, and a belt for an upcoming conference. I looked incredible and everything fit perfectly. His customer service and genuine care was extraordinary. It was the most enjoyable shopping experience I’ve ever had. I will absolutely be going back.
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October 2023 by Kevin Burkhardt
I've been in the store twice before this time. The person those times (same man) was really friendly and helpful.This last time, the person who assisted us seemed put out by me wanting a shirt vs a dress shirt. I had to explain I didn't want to spend so much on my shirt because of my occupation. She accessed the size shirt I bought before and got two shirts the nezt size up because she felt my buttons pulled too much. After I got gome and washed the shirts so I could wear one with a tie, I saw that by going up a notch, the neck was too big. When I buttoned it and put on a tie, my undershirt was visible, making me look sloppy.I'm considering returning the shirts if I can be off work at the right time, but at the same time, I'm not comfortable having to explain what I want and why to this last salesperson.
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October 2023 by William E (Bill)
Everyone was pleasant, professional, and very helpful. Store was clean organized, and things were accessible.
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October 2023 by Christopher Yrigolla
Always good experience here. The people working there are excellent in what they do, very professional and helpful. We will definitely keep going back.
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July 2023 by John Nash
Sales staff greeted me right away and were extremely helpful. They even helped me track down some rewards cash I had to use on my purchase.