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December 2025 by Mercedes Garibaldi
The manager was really sweet and was great help
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November 2025 by Galiel Pena
Thank you Erin for taking the time to help my grandma she is old , she can always use the extra help thank you for being patient with her you truly show kindness and compassion thank you again I will definitely recommend this location to my brother who is moving soon thanks again Erin parcel have a great thanksgiving
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October 2025 by alan verdugo
Great fast experience! Very friendly and great energy. I got a large storage with in 15 min. I will recommend this location to people I know! Thank you Erin Parcells
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October 2025 by Eva Estefanía Peralta Molina
I had such a great experience! Steve Erin was incredibly kind and helpful. They made the whole process of switching my storage unit so easy and stress-free. Excellent customer service — thank you so much for your help!
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October 2025 by Nick Norton
Erin and Steve are absolutely wonderful and friendly. Helped me out!
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October 2025 by Renee Laguna
Honestly, I have had this storage unit for almost a year. And a 1/2 while battling my health issues... From the insane overcharging, the mouse problem that resulted in my children and I belongings.. The memories and the irreplaceable items hard earned money just gone.. I may have 500 something dollars worth of stuff left.
Thousands of dollars of feeding into their storage units for management to never be on-site when you need them... I've had to call corporate just trying to pay my bill Numerous times.. None of my information is right in the system. Therefore i'm not able to make an online account to bathe the bill... They're supposed to be a manager living on site she's never there. Never answers the phone until of course conveniently after I call corporate.. More than two occasions. At 1 point in time, she promised to be there. On a certain day we showed up. Because that was the actual day that I had help end of course, she was not there.. Finally, corporate answers back. Because I'm demanding to speak to somebody higher at this point.... She calls me on my son's 13th birthday mind you, weeks later, then tells me to call her back within 24 hours. Because she's gonna be out for 2 weeks. She was extremely rude especially after everything i've been you're with their storage unit.. I will be posting this as many places as I possibly can. This storage unit is not worth it, especially if you value your belongings and memories..
Renee ayala
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October 2025 by Mawma
Manager is professional and cares about customers. Used this facility for a long time and when I last went in- it looks super clean and now has moving items for sale up in the wall. So impressed I took a pic! Totally different at facility now! Good job Cubesmart for hiring lady who actually cares about customers. I’d give it 1000 ⭐️’s if I could.
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October 2025 by Larry Snipes
Great service great personality. Second time I’ve rented from y’all and would do it again.
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September 2025 by William Sutton
The Cube Smart storage on Silverlake Rd. Tucson, Arizona is a good facility to store your personal or business items. Good locations great prices.
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September 2025 by Rebekah Dunham
I booked and paid for a unit on-line today. It was incredibly easy and had access immediately. I even got a follow-up call this afternoon. The lady, Linda, wanted to make sure everything went well with gate access and let me know about the app features. Great experience!
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September 2025 by J
Customer for over 15+ years. GM Erin P top notch! Best site manger ever. Since her arrival, amazing professionalism and customer service, a visible improvement in security, safety and maintance. Her can do attitude, positivity and commitment to her customers and property standards is stellar. She is a true asset to cubesmart management. Thanks Erin for turning this property around and keeping our valuable safe and sound. Please do not hesitate to rent a storage unit here. ⭐️⭐️⭐️⭐️⭐️⭐️
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August 2025 by Michael Bevins
The folks at CSSS were friendly efficient and provided good service. The location and facilities are okay.
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August 2025 by Crystal Wood
The lady in the office is very nice & helpful. great customer service!!
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August 2025 by ARIZONA SURVEY
The whole process was excellent. I'm so happy to be your customer. Thank you
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August 2025 by Nicole Montiel
The manager, Erin, is so awesome! Erin is always eager to help and answer any questions you might have. I have rented here for 5+ years and after Erin became the manager, my experience has been nothing short of delightful. Thank you Erin!
