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September 2023 by Loki Okami
Had exactly what I needed. Extremely helpful staff, after hours drop off was convenient and made things easier. Straight forward & explained all expenses before hand.
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December 2022 by Skipper Janczewski
Picked up a truck today 11/9/2022 at 1130 - 6⭐️’s .. ? Top Notch World Class Customer Service..
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October 2022 by E. Lawrence
First, let me say the people, rates, truck and process completely convinced me that I don't need to buy a truck and it would be better to rent from Enterprise. Pamela was extremely friendly, helpful and wonderful to work with. The rates were very reasonable and within budget. The truck was very clean, modern, more than sufficient for my needs and best of all not marked up with company markings making me feel like I was a driving advertisement. Lastly the process was extremely smooth and stress free. I would say the process is similar to borrowing a truck from a friend. Checking out the truck was easy and fast. The staff didn't pressure me into added insurance or make me feel like I was driving a huge liability. Checking in was an equally enjoyable and quick experience. My only gripe would be I wish there was an option to pay for extra or unlimited miles. This way I could afford and would gladly rent for longer periods for family road trips with my trailer. Aside from that, I would/will recommend Enterprise for truck rental needs and I look forward to doing business with them again!
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May 2022 by Raulo Montessori
Thank you Pam your service on the truck rental was amazing !! I have been around the USA on different Enterprise rentals and nobody like you... Thank you for helping me to solve my DEF issue ?
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May 2022 by julius pringle
Wonderful staff. Enjoyed the stories they had to share around the area and customer service was amazing. Thank you, Elizabeth, Solomon, Pamela, and Crystal!
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December 2021 by Victoria
Great customer service and speedy!!!
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September 2021 by Alice Pawlicki
They were vert courteous from start to finish, even when the repairs on my vehicle were taking extra time to complete. Helped fit me to a car I was comfortable driving and gave me options.
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February 2021 by Michael Scofield
Great equipment, designed for a pro
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December 2020 by Paul Toto
We needed a box truck the day of a move after our plans for using a private truck fell through last minute. We were in a panic and Craig at enterprise (6657 S Tucson Blvd) had just the one we needed sitting there reserved for another customer that Monday. He allowed us to rent it for the weekend as long as we could get it back by 7am Monday which worked perfect for all parties. After all, truck can’t make money parked on the lot.Not only was Craig a life saver, he lightened the mood with his humor and professionalism. We can’t thank you enough Craig!
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December 2020 by Julia Gomez
Always a disappointment at the 6657 Tucson blvd location. Staff is just rude all the time I was asked to give them a second chance I did, it will not happen again. I suggest going to the auto plex location service and staff are amazing maybe inconvenient and out of my way but to be treated like they appreciate my business is worth it
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October 2020 by Lesa L.
Such a difference...originally had a reservation with another company...big mistake. Ended up back at Enterprise. I forgot how much i love Enterprise. In and out with respect and no drama. Will not be tricked by a cheaper car. It wasn't worth the stress and hassel. You get what you pay for
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September 2020 by patrick mack
Rented f250 truck to tow my 1500lb boat, truck pulled boat no=problem. But, when going down hill and applying brakes, front of truck would shutter almost out of control. Mentioned this to rental guy and he said I needed brakes on my trailer. Not true and stupid. Had to go slow and use engine brake constantly. Funny how the other trucks I rented didn't do this. I feel sorry for the next guy that has to tow something heavy. My F250/F350s didn't do that.
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September 2020 by Cathleen Cover
TERRIBLE CUSTOMER SERVICE! I reserved a truck a week ago because I am moving. They called the day before to tell me they won't have it or anything comparable. So I am left high and dry and they don't care. This is the second time they have done this. I wouldn't even give them one star.
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August 2020 by Michael Marshall
Had to call back 6 times to get the right vehicle to tow a trailer back from Phoenix to Tucson first time. He didn't know what he was doing second time the lady gave me a truck I called over there they said that it can't tow trailers I have to call the truck one which was closed had to call the 1-800 number they gave me cab over with a liftgate that was a joke there is four of us going up management told me someone would call me in the morning first thing 2 days before my trip they didn't call I had a call back I finally got the right truck but geez had to go through all kinds of hoops and call backs and try to work in between all this and get ready not good customer service dissatisfied
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August 2020 by James Bradley
I have rented 3/4 ton truck each of the last three years from Enterprise in Tucson. They are the only firm that will lease me a truck that can be used to tow a trailer. The quality of the trucks and the service that I have received has been very good and I will return in the future when I need this type of vehicle. Jim B.
