Ethan Allen

Most Recent Comments

• October 2023 by Gloria Boyer
  We bought lovely 4 dinette chairs & used Olivia as the salesperson. The fabric looked worn pretty quickly but we didn’t complain. We did complain about the wood legs & texted photos in because the edges became sticky. A person came out & wiped them & touched up with stain. Now some of the chair legs have to be wiped hard as they have developed a white “powder like “ look. I have always taken excellent care of all my furniture & always buy quality, but we will never shop at Ethan Allan again
• October 2023 by Dave Picard
  Renae at the store was very helpful so we could select comfortable dining chairs in the right color wood to coordinate with our table & selecting the best fabric to work with our decor. Delivery was sooner than promised & handled extremely well. This is an awesome furniture store.
• October 2023 by mercedes mangarpan
  Ethan Allen was where we found the perfect dining table for our new home. Frank Schepis provided excellent design consultation and assistance for picking the size, finish and color of the table.While the table was being made, Frank kept us updated regarding the delivery date. I highly recommend you ask for Frank Schepis when you visit Ethan Allen.
• August 2023 by Gil M.
  We began our Ethan Allen journey after moving into a new space and needing to furnish our living room. We were looking for a new couch but not 100% sure what that might look like for us or how it would fit in our new space. Fortunately, interior designer Renae came to our rescue. She listened to our needs, our aesthetics, and our budget outline. She helped us identify which styles and kinds of fabrics we both liked. She even came to our house and measured and took photos of the space we needed to furnish. Then she designed some gorgeous options not just for a couch but for a complete, harmonious living room in which the couch would be a key piece. From there, she helped us customize our couch and even helped us find two really perfect end tables to go with it. She brought styling options and ideas to our attention that we could not have thought of ourselves, and accomplished the Herculean task of helping us envision a room in which elements of our two very different style sensibilities would come together cohesively. We went looking for a couch but we left with so much more in terms of interior design vision and a sense of direction for finishing our living space. I am really grateful to Renae for the hard work she put into helping us, her patience as we went back and forth over fabric and color samples, and the abundance of spot-on suggestions she had. This is why you go to a place like Ethan Allen, so you can work with an experienced professional whose goal is not to sell you a couch but to help you envision and realize a living space you will be happy with for years. I appreciate that Renae embraced our contemporary taste as well as our appreciation for some of EA's more classic pieces. It was a great experience and left us with a lot more certainty about our furniture and aesthetic choices moving forward. Thank you, Renae! Definitely visit the folks at the Oracle Rd. Ethan Allen in Tucson. Your living space will thank you.
• June 2023 by Ronald Massey
  When we decided to redecorate the master bedroom we went to every furniture store in Tucson. As soon as we entered Ethan Allen on Oracle we were impressed with their line of fine furniture. Renae Turner helped us find the right furniture for our taste. She then walked us through the process of putting together a whole room. Renae brought in accents and colors to make the room look and feel the way we imagined it after the furniture arrived. Renae went the extra mile to come to our home to make sure measurements and layout were correct for the room.
• January 2023 by Angela Puffer
  My husband and I purchased the Vinson Table in Rustic Sable from Ethan Allen on 10/03/2020. I don’t remember the delivery date, but I believe it was in November or December. By May of 2021, the finish was chipping off and upon review of the product by an outside contractor hired by Ethan Allen, it was deemed irreparable and replacement was recommended. I do not remember how long we waited for the replacement.The finish on the replacement table started flaking off Thanksgiving day 2022. This table rarely gets used. It’s just my husband and I and we eat our meals at the kitchen counter (on our Ethan Allen counter stools), so the table only gets used every couple of weeks when we have guests.It was suggested that we try a different table, but the dimensions on the tables that would come in similar finishes (to match the chairs and bench) did not work for our space.Frank is currently working to get the table exchanged again for us. Hoping the 3rd time will be the charm! Expecting the table in about 6 weeks.My original review was one star, but the effort from the Ethan Allen team to get this resolved has prompted me to raise the rating to four stars. I can’t quite give 5 stars due to the quality issues with the product.Our table was replaced 12/21. The quickest and smoothest customer service transaction we have had with Ethan Allen. The team at the store and the service department provided us impeccable customer service.
• December 2022 by D
  I want to thank Design Consultant Frank Schepis, for his assistance in making our Furniture purchase an enjoyable experience.When I first visited Ethan Allen showroom, I just wanted to browse. Frank gave me the space I wanted and provided me with product printouts of several pieces I was interested in. After a couple more visits, we purchased two sofas and three chairs.Once order was placed, Frank kept us informed of anticipated delivery dates and followed up after delivery.The Ethan Allen furniture exceeded my expectations - exceptional Quality and very heavy .Hope to deal with Frank again in the future, he’s a real asset to Ethan Allen.
• November 2022 by Rosemary Chansky
  I had a very pleasant and professional experience working with Jessica Green for the reupholstering of my dining chairs and couch cushions. The project was completed in a timely manner and the workmanship was outstanding. I am extremely happy with the fresh new look of our furniture.
• October 2022 by D L
  I want to thank Design Consultant Frank Schepis, for his assistance in making our Furniture purchase an enjoyable experience.When I first visited Ethan Allen showroom, I just wanted to browse. Frank gave me the space I wanted and provided me with product printouts of several pieces I was interested in. After a couple more visits, we purchased two sofas and three chairs.Once order was placed, Frank kept us informed of anticipated delivery dates and followed up after delivery.The Ethan Allen furniture exceeded my expectations - exceptional Quality and very heavy .Hope to deal with Frank again in the future, he’s a real asset to Ethan Allen.
• September 2022 by brian santirosa
  My experience with Jessica has been outstanding. She helped design the layout of my master bedroom, family room and dining room. I have been extremely pleased with all her suggestions. She is very attentive and responds quickly to any request, such a great designer to work with. She goes out of her way to please her customers. It’s been a pleasure working with her.
• April 2022 by Ann Mavko
  We worked with Jessica to re-do our family room. She quickly surmised what we needed, what would work and her recommendations for fabric and style was spot on. Couldn't be happier with her services and she just all round delightful. Ethan Allen quality remains = the craftsmanship is top notch, the attention to details completes the look, the scale of the furniture and the comfort is perfect.
• February 2022 by Ed Shipley
  I decided I wanted to upgrade from that wobbly flat-pack furniture. I had a few old pieces in the bedroom and needed some other pieces, so it seemed like a good place to start. After looking online, I went to Ethan Allen because they some furniture with cool looking veneers. I own a kitchen table from Ethan Allen that I purchased second-hand, and was happy with how well it's held up over dozen years and multiple moves.It took about a month for them to deliver the in-stock furniture, which was a bed frame and dresser. When it arrived, the wood was cracked, had dozens of dents, and a couple extra drops of stain and wood glue. I was amazed that this furniture managed to pass QA, and wasn't sent straight to a factory-mistakes clearance section. To top it off, I later discovered that the delivery guys didn't bother using the pilot holes in the bed frame, and just drilled new holes wherever they needed.I called Ethan Allen immediately and sent them photos of the damage. All they wanted to talk about was "natural wood variation" and how a touch-up and fill professional would fix everything. I had sent them photos of cracked wood and multiple dents and they wanted to pretend like the color was a little lighter than the sample. I had to demand that they replace the footboard of the bed frame, which was cracked.When their touch-up professional arrived a month after delivery, he took a quick look at the footboard of the bed and didn't even want to bother with it because of the crack. He tried of repair one of the side rails of the bed frame, but admitted that the dents were too deep and the piece should be replaced. The dents in the dresser couldn't be repaired, and I'll have to live with how the factory sanded down some corners to blend out their carelessness. So really the only thing that got fixed was the headboard which had very minor defects, and was quickly repaired using a furniture marker.I'll never be buying from Ethan Allen again. The furniture they delivered to me shouldn't have passed QA. Their customer service only wanted to do the absolute minimum that they had too to keep the furniture from being returned. Seems that Ethan Allen is more concerned with costs these days than with customer satisfaction.
• January 2022 by Gerard Wilhelm
  It was a joy working with Jessica Green. She patiently assisted us as we worked our way through our choices, changing our minds about style and fabric. We appreciated that she made the effort to understand what we were looking for and was very responsive. She also kept us informed of our order status. We love the result and would not hesitate to go to Jessica again for her assistance and professional advice.
• January 2022 by Sue D.
  We were looking for 2 wingback chairs that would be beautiful and comfortable. When they arrived, I was beyond pleased. Ethan Allen is so professional right down to the delivery. We are very happy with our purchase.
• September 2021 by Megan Cristea
  I have been waiting for 6 months for my order and now they can’t give me an ETA. They have misled me and lied throughout this process. I suggest you take your business elsewhere. They will not treat you as a valued customer if my experience is any indication.Update: We have spoken to every manager including the district manager. No one can give us a consistent story regarding the progress of our order or an idea of the projected delivery. One person says they are awaiting fabric, then they say the frame isn’t made, and today we are told the fabric is cut and the frame is made but they are transitioning to a new spring manufacturer so they don’t have the springs. No one seems to know for sure after 6 months what to tell us. I assure you, this is not the experience you want. Look elsewhere!