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September 2023 by Justice FORTHINOV
Highly recommend always on top of customers needs they've been awesome great employees clean quiet place my thoughts of this facility is highly recommended throughout where they're located for anyone to to rent, thank you fellas for the great job that you guys do.
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September 2023 by Melissa L.
Good afternoon just leaving the facility I just want to give appreciation for the associate Mr Miller, as a customer first hand listening to him accommodate customers needs whether it's him on the phone or in person he handles himself professionally thanks again.
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September 2023 by Cassidy Peil
THANK YOU MILLERI recently had the pleasure of using a storage unit at Extra space Storage, and I was blown away by the incredible customer service I received during my entire experience from MILLER. From the moment I walked in, I was greeted with a warm smile and a friendly demeanor by the staff.The staff, MILLER at extra space Storage went above and beyond to ensure that all my needs and concerns were met. They took the time to listen to my specific requirements and provided me with multiple storage options that perfectly suited my needs and budget. Their extensive knowledge about the various unit sizes, features, and security measures was truly impressive, and they made the entire process seamless and stress-free.Not only was the staff knowledgeable, but they were also extremely efficient. They guided me through the paperwork swiftly, explaining all the terms and conditions in detail. They even helped me choose the right packing supplies and offered helpful tips to ensure the safety and organization of my belongings.Throughout my time renting a storage unit, the staff at extra space Storage consistently exceeded my expectations. They promptly responded to any inquiries I had, whether it was over the phone or through email. Additionally, they were always available during their advertised business hours, which provided me with a great deal of flexibility when accessing my unit.One aspect that truly impressed me was the top-notch security measures implemented at Extra space Storage. They had a robust surveillance system, gated access, and individual unit alarms, which gave me peace of mind knowing that my belongings were safe and secure.Furthermore, the facility was impeccably clean and well-maintained. The units were well-lit, and the climate-controlled environment ensured that my items were protected from any potential damage. The property was also regularly monitored for pests and maintained the utmost cleanliness in the common areas.Overall, the customer service at extra space Storage was outstanding. MILLERS professionalism, attentiveness, and friendliness truly made a positive impact on my storage experience. I highly recommend extra space Storage to anyone in need of storage services, as they excel in every aspect of customer service. They truly go the extra mile to ensure their customers are satisfied. A big thank you to MILLER for their exceptional service!
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September 2023 by Allison Stauffer
Wow that gentleman you had working today was so wonderful and so very helpful I just moved down to Tucson and a few problems with other units, you guys were immediately helpful and got us set up with the best deal I've heard all day, thank you so much Miller if you stop by here highly recommend the young man Miller
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September 2023 by Stephanie Rojas
This Place & the Staff are Amazing! I accidentally sprayed Hand Sanitizer in one guys eye... By accident! But by the end, they were very friendly & helpful & they have an amazing sense of humor. Also the space is affordable.
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September 2023 by Ej B.
Staff is excellent. Online purchase/move-in, and move-out is seemless and flawless. Building is in excellent condition. Highly recommend.
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August 2023 by ROBERT HENRY
Best storage in Tucson. Parking always available 6am to 10pm better hours than A Family and other. A/C is amazing. Staff is helpful and friendly. Rate are very competitive and payment app is flawless. I highly recommend them.
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August 2023 by Jonathan Gamez
The gentlemen at Extraspace storage on Kolb and Speedway were extremely helpful and friendly. I’m a first time storage renter and they helped me feel comfortable and answered all my questions. I’m greatly appreciative for their amazing service.
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July 2023 by Shannon B.
The staff is efficient, polite, and courteous. The facility is clean, well lit, and secure.
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July 2023 by Becka Danae
I've worked with storage places before and went into this expecting the same old thing: grumbly staff that plays at customer service but gives the impression that you've just interrupted them in the middle of a Cardinals game and would be happier if you left so they could turn the TV back on. Wow was I surprised! I rented the unit online and within hours, someone had called to welcome me and inform me about next steps. When I went to the office to pick up my keys and check the place out, I received the same warm welcome from friendly and knowledgeable staff. I got a brief tour, a demonstration of the best way to secure the unit door, and a trial run of my code for the front door to make sure it worked. I love it when a company exceeds expectations!
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June 2023 by Rachael Erickson
Brand new storage building. Amazing air conditioning. The lights are on /motion sensors so you don’t have to worry about turning them on or them turning off on you. Loading dock with ramp for trucks. Only two stories. Lots of new flat carts. They use pest control. Very happy with it so far.
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June 2023 by Paul T
Immaculate facility. Easy use and navigate online storage reservation and ordering. On site staff, professional, friendly, conversational, attentive listener and sincerely helpful. A very rewarding customer service experience.
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June 2023 by Rachael E.
Just moved my storage into this place. Used to be the cheap movie theater, so you know the air conditioning is fantastic. Only two stories . Brand new and $100 cheaper per month than my last unit. Lights are not on timers, they stay on. Moving truck loading ramps on both sides of building with large electric sliding doors. Only cons are the long entry code and having to enter it for the elevators, and it's not gated. Otherwise right now you get first month free and and a fantastic monthly rate. Great manager as well.
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June 2023 by S B
Excellent facility and stellar service. This is my 4th Extra Space experience and once again I'm pleased and relieved to have my things stored away in a clean, cool, and safe location. Taylor made everything very easy and he is very nice and knowledgeable.
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May 2023 by Caitlin Parsons
Guy in office was super nice and helpful! Guided us to our unit, showed us how our lock and key pad code works. Very clean, shiney and secure inside!
