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October 2023 by Casey Kay
Alfred Jr, Steve, and Dakota came to my father’s house to move a lot of heavy furniture, potted plants, boxes, etc. as the house is being ready to be sold. They arrived early and got right to work. They were so friendly and helpful during the whole process. Not only did they take a part of the load to our storage facility, they also brought many heavy pieces to my home and helped me get everything in place. They also took the final furniture to another home for us. I can’t say more great things about this crew and I’d highly recommend them to anyone that needs professional movers!
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October 2023 by Shelley May
I worked with Steven, Mike and Dakota. They were ultimate professionals. They checked in with me frequently, took extra care with breakable items, were very friendly and efficient. I had a huge job for them and they tackled it with grace and a positive attitude. I will definitely be using them again!!
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October 2023 by J H
⭐⭐⭐⭐⭐ I cannot recommend Steve and Russ from E-Z Move highly enough! Moving 1,000 miles from Tucson to Dallas felt like a daunting task, but these two made it seem effortless. They were professional, punctual, and incredibly careful with all of my belongings. Every step of the way, they ensured that everything was securely packed and transported. By the end of the move, it was clear that their top priority was customer satisfaction. If you're considering a move, don't hesitate to trust E-Z Move and especially Steve and Russ. Truly outstanding service!
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October 2023 by Tiffany Christine
After another company misscheduled me twice and cancelled on me, I called EZ Move and they were able to move me the very next day. Junior, Ray, and Cody were awesome and we had some fun laughs throughout the day. Everyone is super professional, helpful, and efficient. 10/10 highly recommend.
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September 2023 by Jiří Kužel
I hired EZ Move to move out of state - I read many horror stories about movers holding belongings hostage for more money or belongings getting lost or damaged. I had a near perfect experience with EZ Move - they showed up on time, both for pick and delivery. I chose them due to all the 5 star reviews, and that only my belongings would be on the truck and the guys who packed the truck were the same who drove it out of state and unpacked at my new house. Really good experience and happy with the service they provided - and great communication from beginning to end.
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September 2023 by Anna Geisler
Jr, Fernando, Alfred, and Tony were absolutely amazing today! They got everything done. They were awesome. I hired them last minute and they were here and dedicated and charming. Thank you so much for everything.Best wishes to all for a wonderful futureI am thrilled to be heading back to Minnesota.Thank you allÄnna
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September 2023 by Kyle Vincent
I hired EZ Move to move out of state - I read many horror stories about movers holding belongings hostage for more money or belongings getting lost or damaged. I had a near perfect experience with EZ Move - they showed up on time, both for pick and delivery. I chose them due to all the 5 star reviews, and that only my belongings would be on the truck and the guys who packed the truck were the same who drove it out of state and unpacked at my new house. Really good experience and happy with the service they provided - and great communication from beginning to end.
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September 2023 by Aidan Grant
I hired EZ Move a couple of weeks ago for my move. My experience started with the excellent customer service over the phone. They we flexible engaging professional and responsive. Once we scheduled the time they showed up on time sharp! They were extremely cautious of my items as well as the walls and entrances! The were attentive to all details showed me they are experts on what they do. I had an extremely heavy elliptical and they knew exactly what to do!
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September 2023 by Cameron Thornton
EZ Move helped move furniture from my parents house and my house. I was glad they were willing to pick up furniture from both locations. EZ Move were professional, friendly, and worked hard and fast. They did a great job wrapping up the bed and TV. They did everything with 3 people at a very reasonable price.
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September 2023 by Stephen W.
They gave us an estimated price and came in under to move us from Tucson to Phoenix Arizona. The movers, Steven and Everett were kind, courteous, and very FAST and EFFICIENT! I highly recommend their service if you ever need to move!
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August 2023 by เมษา บุตรงาม
Had a great experience with a long distance move. They provided thoughtful and friendly service and were very considerate of my infant child and mother in law. They were very organized and worked quickly and carefully while navigating furniture and boxes of all shapes and sizes down 2 flights of stairs on the move out and up 2 flights of stairs on the move in. I would highly recommend EZ move as well as the three gentlemen who helped us move.
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August 2023 by Joseph Williams
On time, friendly, safe. A bit of feedback. It says the customer should hire more than two movers is the job takes more than 4 hours. Customers usually don't know how long a move takes, so we depend on you folks for that expertise. But thanks so much--we know that was a lot of work!
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August 2023 by X Y
I should’ve read the negative comments before calling. I agree with all other comments saying this company scams customers. I was told a medium size move would be $145/hr and should take 3 hours. The movers show up in an unmarked truck, not in any kind of uniform like shown in other reviews and one that smelled so bad of alcohol the rooms he went into held the stench.Right away I was told “oh I bet the office told you $145/hr and it’s only going to take 3 hours, well that’s the office and this is the workers.” The rate jumped to $195/hr for 3 movers and at this point I just needed my items moved so I agreed to the new rate with 3 movers instead of the quoted 2 at 145/hr thinking that it would go faster. They also told us that if we helped carry and bring items outside that it would be quicker and the price would decrease at one point I was told I would be refunded about $400. The 18% fuel charge this is a total scam we paid over $200 for the 18% fuel charge. The math doesn’t make sense for that size truck which usually has a 50 gal tank. Say diesel at $5/gal multiply by 50 gallons is $250 for a WHOLE TANK 18% of $250 is $45.My upright piano was not put on a dolly correctly and was 2 inches from smashing into the floor on the front side. I was surprised the 2 guys were even able to recover the piano from the fall. Hoping they didn’t damage it by dropping it horizontally.The move was 3.1 miles not to mention they idled the engine for 4.5 hours. One mover sat in the truck for considerable amounts of time and complained about moving items and frequently forgot the items we initially requested to be moved (this is the mover that smelled of alcohol). Not sure if we got a crew of day laborers or what but I am completely unsatisfied. We paid $150 deposit the day before, told 145/hr medium size move. Workers got there we are charged $195/hr plus over $200 in fuel, $1500 upfront even though we were told there would be a discount of 5% for military that was not applied it’s not on the receipt, 238.92 for packing materials which was tape, and some plastic wrap. I asked for 2 blankets I was told they were $25 a blanket, they tell me well we left 7 blankets (I don’t want 7 blankets they tell me they can’t take them back now and I’m being charged $50/blanket). I was quoted $435 over the phone and ended up paying $1482 to move 3.1 miles with a truck that was 3/4 of the way full, and we helped them move items from the house to the driveway. I’m sure if we hadn’t helped we would’ve ended up paying over $2000. Do your research, I will not be using this company again.There was one mover who was very courteous and polite but the other 2 were not professional in the least. I should’ve turned them away when the shakedown began. At the end when it was time for the highway robbery the guy in charge argued with me and got an attitude and refused to be transparent about what he was charging and why.I read other reviews of unsatisfied customers and all I see are snarky, unprofessional, shady replies from whomever manages this platform. I wonder if anyone that is running this business has ever been to business school or has even taken the time to complete a business ownership course, it’s not evident that anyone has, due to the completely unprofessional conduct in every division of this company. Do better.I didn’t think anything I was told that it would take 3 hours by the office over the phone when I told them what was being moved. I didn’t even move the entire contents of the house 80% was left behind. You have an auto reply to every negative comment, get some perspective you’re all either oblivious or all complicit in the scam either way I will never use your company again nor will I recommend it. Professional scam artistry is the only thing this poor excuse for a company is good at.
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August 2023 by ศิรประภา กุมลา
Everything was great with these guys! Picture perfect move with ease. Great team and would use again. Good price and on time with everything. Protected my things and got the job done effectively and efficiently. Thanks team.
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August 2023 by Just Jenny
I recently had a very stressful move and used them to help me move. I’m missing the legs to all my tvs and glass from my tables. I reached out last week and no response what so ever! They also just threw all my things everywhere I couldn’t even walk in my kitchen or my house. They handle everything with little care and as a customer I felt defeated. They didn’t even want to set my bed or couches up. They also sat for 2.5 hrs doing absolutely nothing while I waited at my house for them to show. It was the absolutely worst moving experience I’ve ever had. At this point I just want my things or them to replace what they lost. I definitely will never use this service again the amount or anxiety I experienced and the lacks of basic customer service was very frustrating. I am a 10000000% sure the guys with the red shirt came out. The shirts said ez move and it’s the same exact ones in the Google images! An older gentleman rude and even elevated his voice at me to the point I didn’t feel comfortable or safe he was probably the owner and 3 younger gentleman one was bigger tall and strong the other 2 were tiny. I’m not making a mistake I have the proof. I would never write a review about a business that’s not true please do not insult my intelligence. This review is accurate look at the rest of the 1 star reviews. Everyone that has a bad experience with this company can’t all have a similar bad experience. The responses further show this company’s lack of accountability and poor customer service skills. Stop blaming the customers for your poor communication skills and lack of accountability.
