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September 2025 by Ismael Martinez
I would recommend this bank over any! The staff is great and they always have free popcorn which is a plus!
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September 2025 by dominique vargas
I’ve been with this bank for years and never had a single issue! Love my bank I’ll never go elsewhere!
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September 2025 by Sierra Vargas
a great bank ! staff is friendly and the branch manager is great
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May 2024 by Maria Hardin
Deshaun has great customer service always pleasant to work with, always makes a person feel important
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April 2024 by Craig Garver
I've been with them for years and never really need to visit the branch except on the extremely rare occasions where I have to fix a problem.Eveyone has always treated me with kindness and respect. As soon as I ask for help, they resolve whatever it is by calling for you to the home office. I NEVER feel rushed in any way when they do need to help me.I love the online banking. I can open accounts, move money between accounts, bill pay - everything.All I can say about the bad reviews is this: either you paid fees because you incurred them (they warn you when you open an account), or you were rude or obnoxious to deal with. I don't know what else to say.I've banked here over six years. I had horrible experiences with Wells Fargo, even credit unions. But never once with First Convenience.As to change, it's not a regular bank in that there's no huge vault with $20k in it. They probably have the same change as any Walmart cashier. Give them a break.
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March 2024 by Team EPIC Xtreme HALO Team Skydiving/Wingsuit Team
DONT BANK HERE! I opened the accounts because of a friendship I had with one of the employees at that branch. I asked about the fees and told that there were no fees for like 6 months. I go to transfer money and I find out from another branch that my account was closed for over 100.00 In maintenance fees that I was not informed of at all. Con artists
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October 2023 by Deten Lia
Extremely slow!
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August 2023 by Rob Foster
Nice little bank inside walmart. Been with them for about 3 yrs now with no problems. Very friendly workers
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May 2023 by Tamsee Mcneely
Pleasant associates on Cordarone. Had no issues setting up an account military friendly bank.
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April 2023 by Amanda Davis
Putting a cap on Zell payments to $500 and charging you $3.00 for each transaction is ludicrous! Changing banks asap. It may be convenient but ethical I'd say not so much. Just bad business
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April 2023 by Ray Khajeh
Jesus Sanchez is the worst and the rudest bank employee that I have ever dealt with. He was the reason for me to walk away from this bank and not wanting to do anymore business with this bank.
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April 2023 by Tom
So far they've been good for free. Sense I'm over 50, so they do not peal my account every month with fee's and such.
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February 2023 by Ace D.
1. No after hour banking1a. NO DEPOSIT OPTIONS ON THEIR ATM2. policy changes every other month3. Holds money in excess of 5 days on MULTIPLE occasions.4. Robot answering machine that takes anywhere between 30 minutes to an Hour EVERY SINGLE TIME.5. only open for 7 hours... from 10 am to 5 pm
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September 2022 by Trinity S.
THE WORST BANK EVER! I just got a new card sent to me and activated it with the instructions on the card. Of course that did not work so once I called a second time somebody helped reset my password and reactivate my card. Again that did not work I had to call and they told me they were going to send me a new card after I just got a new card. The customer service was very belittling telling me I wouldn't understand. As much as I tried to understand him it's not my job to understand it's his job. This isn't the first time I've had difficulty getting money onto my accounts or sending money. They delay checks for weeks, and sketchy af.
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September 2022 by Niki Oorloff
I've never been in the cortaro Rd location but I have in one on park. I have never had a problem. I've been with them for 4 years and I've never had an issue with my account. I will admit sometimes I do wait on hold for awhile. But it's like that anywhere you call.
