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February 2024 by Ben Bowen
Our car got side swiped an almost 1 1/2 years ago and we had Gerber try and repair the paint and broken parts. It’s been back to them 2 times and still the car is not repaired correctly. To start, they had the car for over a month the first time, headlight misaligned, overspray everywhere, deep sanding marks, runs in the paint, broken clips not fixed. This place is not a good choice for vehicle repairs.When they “completed” the work, we had our car ceramic coated. The company that we hired to do it found major blemishes in the work. Mentioned it to Gerber and their response was, “they will not see it”. Well, we did see it. Took it back again, to have them fix it, they did more damage. We honestly tried to have them fix their mistakes 2 times. The quality just continued to get worse and more damage was done.Another issue that we noticed from the second repair was more paint runs, more overspray, more broken hardware, and substantial increase in mileage on the car. We found the seats all laid back and the choice of music on the radio station, not anything we would listen too, and paint materials inside. They took our car for a joy ride.It was so bad that State Farm insurance came out to inspect their work, couldn’t believe the amount of damage they created in addition to the original repairs. If you have an option, run away from this place.Finally after the 3rd time in the shop, Patriot Auto Works fixed all their damage. Highly recommend Patriot Auto Works, and his team for fixing our vehicle the way it should be fixed and the constant communication. Unlike Gerber….
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February 2024 by Ben Choi
Did a great job on replacing my bumper. They have excellent service and even cleaned my car exterior. Car came back looking better than ever!
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January 2024 by Marcia Ceciliot
Very professional....great job...Excellent customer service..
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June 2023 by Jason Melendez
Gerber Collision was able to quickly run an estimate on the repairs for my 2nd gen Tacoma and help get me the funds I needed to get me back on the road. Thank you Gerber Collision!
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May 2023 by benjamin reyes
Had service done reference rear end to my truck. Area to where driver side tail light mounts was damaged and bent. Chipped paint and exposed metal. Woman deemed the damage from another accident. If it was wouldn't there be rust to my exposed metal?Outside paint was good. Inside paint they ignored and wrote off along with bends in metal. Now I have to sand and paint to keep from rusting. Hopefully a paint pen will do the job.
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May 2023 by Derik Anna
Gerber collision has always treated me with respect and are always helpful. They always keep me well informed of the vehicle's progress. Their work is always fantastic.
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May 2023 by william maxwell
I recommend you give your business to a collision shop who doesn’t drop the ball and set you back more than they help. Gerber dragged me around for a month and a half until I gave up and went somewhere else. Don’t waste your time hereService: Body & Trim
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March 2023 by shayne hylton
Excellent work. It was a long turn around time but the work is worth it. Better than before the accident. Body n frame Strait n true. Gerber does great work. Well worth the wait. This was a left side bender
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March 2023 by Jeremy K.
Had a fender bender on Dec 2022 did not get in till Feb 2023 I dropped my truck on a Mon around 11 am and my truck was stolen that same day . They leave the gate open your keys on the dashboard and no security cameras so anybody can walk up and take your vehicle and I did not receive a call till 3days later from tge police officer so it tells me that the manager does not care about your security of your vehicle.
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February 2023 by Don Wilson
They have fixed two of my cars, doing excellent work on them! Great shop to do business with.
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January 2023 by David Green
My insurance recommended this company in October to get a small area painted above the driver side rear door of my Ford F-350. I got my truck back with the door weather stripping not attached, the cowl tore up, roof trim broken and what looks like primer on my roof. Garbage! It’s been 2 months and I’m still waiting on corrective actions. I’m just going to eat the cost and have a Ford Dealership fix these issues. Never again!Service: Painting
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September 2022 by M.E. McGinnis
Personal property was taken and not returned. Additionally, no calls were returned involving my property. I would give no stars.
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August 2022 by Miguel Martinez
Very poor customer service scheduled me out four months lost my pictures of my damage due to a estimator quitting then when I retook my vehicle in for pictures new guy lost my paper work under desk
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March 2022 by Saniya J.
I took my car in for a repair and they broke the covering of my A/c and continued to gaslight me and say oh well it must have been cracked before. It was not and i had led lights that you slide into the cracks to light up your car. They were completely ripped out along with my broken A/c. They told me there is nothing they can do because they "didn't break it".
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December 2021 by A T
I have mixed feelings about the place. I was in a car accident so the other person’s insurance paid for the whole thing including a rental car. I was told they would fix a bunch of little things on my car which they didn’t but I guess I never really expected them to since talk is cheap. I was also sent auto updates which were automatically generated but completely inaccurate. One of them told me my car was done but it actually wasn’t done for a whole extra week. Overall not a bad experience especially since a lot of their staff were out with COVID. Now that I think of it I think some of the parts were delayed because of COVID too. Anyway the staff were nice, they tried to respect social distancing, and the repairs appear to be fine. So I give them 4 stars.
