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November 2023 by Julie Munoz
I took my car in for an inspection. The staff was very friendly, knowledgeable and explained what I needed in order of importance and provided an estimate for each item. They also included what future maintenance I might need depending on the mileage. When the car was done, they were thoughtful and put my sun shade up in the windshield.
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October 2023 by Chris Rogers
Ive taken my vehicles to gibbs automotive for some time now i can honestly say that im not just a number at gibbs auto. From the receptionist to the mechanics and George himself have all been very hands on through this process and knowing that my cars are my office they understand the urgency behind the repairs and ive come to know them personally and this is rare in buisness today. It must be a massive job to get To know your customers personally and then there is the work that gets done with high quality work and never have to worry about your car its in the best hands with gibbs automotive. Thanks and much appreciation to them all at gibbs automotive..Service: Transmission
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October 2023 by Annette Austin
I was recommended to come here for my mechanic needs, I was very hesitant at first because two other auto shops in town created more issues than I could imagine. I brought my SUV in and was pleased on the amazing customer service! George is awesome and explains in detail what he needs to fix and even shows me. I wouldn't go to any other mechanic! I give more stars that is shown above :) **********
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September 2023 by Miranda Hansen
Great, local automotive service that I feel stands out from many chains or dealerships. The staff is highly personable, and although the office is small it is still accommodating. Definitely recommend to others.
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September 2023 by renee girard
Friendly, efficient, affordable and effective! What more could you want in an automotive garage. George and his crew are terrific!Service: Steering & suspension repair
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September 2023 by Stacie Gravito
These guys came highly recommended and they’re just about a block from where I am here in Tucson, so it was such a quick, easy, and pleasant experience from start to finish. Firstly, they were able to see me same-day, despite being very busy, which I greatly appreciated. Michaela was kind enough to take me back home and pick me up when the car was finished. George gave me a phone call, walked through options, pricing and recommended maintenance in addition to the oil change I needed just a couple hours after drop-off. They were honest, fair, and just so kind and courteous the whole way through. I can’t recommend them highly enough. Car is purring like a kitten. They have a loyal customer in me from now on! Thanks, Gibbs!!
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September 2023 by April TUC
I discovered this shop because it's where my warranty contracts with. But I am so glad I did and I will be coming here even after I don't have warranty coverage. Everyone at this shop is so nice and George, the manager is really just outstanding! I've never had good luck using shops, I'm 41 and literally been treated terribly at every shop I've used except for oil change places lol. Until now. This shop goes above and beyond to do what they can to help you get on the road again asap. I have been recommending this place to friends and I will recommend it to anyone. If you are looking for a trustworthy shop where you will actually be treated like a customer they want to have, this is your shop. I haven't had to pay for the work because it's under warranty but I still get the paperwork with the prices and they seem extremely fair. I appreciate everyone that works here! You're all wonderful from reception to management and everything in between.
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August 2023 by Karen McKelvey
Family owned business that provides thoughtful and thorough automotive care. They don’t shy away from working on older, well-loved vehicles. Excellent mechanical repair coupled with great customer service.
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June 2023 by Kile Stewart
Honest and straightforward. They did good work with quality parts. They gave me an honest assessment of my vehicle but only did the work I wanted them to do.
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June 2023 by Katie Rogers
The folks who run this shop are so knowledgeable and helpful. I understood what they shared with me about my car, and felt confident that they weren’t trying to snow me. They are also very kind. They gave me a ride to work and picked me up after hours!Services: Vehicle Inspection
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June 2023 by Emily EF
Great service and attention to detail! Mechanic took extra time to explain what was found and the plan to address issues. Gibbs is the shop my family used when I was a kid, and I won't go anywhere else from here on.Services: General repairs & maintenance
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May 2023 by Terry Kernan
Had Gibbs automotive install a rebuilt engine for us, did great job at a fair price. Very nice people, would highly recommend to everyone who's looking for a terrific auto repair shop!. Thank-you George and to all the Gibbs automotive team.Service: Engine repair
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May 2023 by Trevor 2.
I've been coming here for 20 years and I've seen 3 different owners and the new owner is better that the last. Excellent quality and service that you can count on, quality mechanics that know what they are doing, and a quality staff like George and Mikayla who can address your concerns about your vehicle. This is company you can rely on but make sure to make a reservation because they are very busy!
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May 2023 by Jack Schannep
USAA referred them for a previous problem and they handled it professionally, so when this new problem came up, naturally I went back. As I expected it too was handled professionally, promptly and fairly priced. Today I recommended them without hesitation to another family member, and will do so again anytime I have a chance.Service: Auto water leak repair
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May 2023 by Anna Aileen Moncrief
Best price out there for auto repairs! They offer a ride home. They’re honest and knowledgeable professionals. I highly recommend!Service: Steering & suspension replacement
