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July 2024 by Superendorsement
Love the staff!!
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April 2024 by Adam
Garbage. The store was a mess and stunk. Most of everything from the clothes was over worn and had a nasty smell. Some clothes were new but 90% of the store isn't sellable. I found some things to purchase and was met with a snarky cashier. Won't be returning.
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April 2024 by Charlène Tramoni
What is the point of Goodwill partnering with Tucson Values teachers if it is to give a hard time to teachers trying to use their discount? I've complained about issues I've had in other locations, but this location wouldn't allow a person with whom I live and share my finances use a credit card in their name to pay for our SHARED purchases because I was the one showing the discount card. Goodwill needs to do a better job educating their employee on the Tucson Values Teachers program because the card isn't nominative. I thought this employee's behavior was rude and uncalled for.
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April 2024 by NnEeOoNn GgAaLlAaCcTtUuSs
Goodwill in Tucson went way downhill quickly in the past 15 years. They used to have good deals and it felt like a thrift store. It just don't do it anymore for me. All the good stuff gets auctioned off on Ebay so it's really hard to find any real values these days. I can get better clothing values at Ross, online and outlet stores for less and it's not used. Sadly, just about any thrift store is better than any Goodwill in Tucson. In some other cities the Goodwill stores are still decent.
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March 2024 by Brandi Hernandez
Today I had the most embarrassing experience at the Goodwill on speedway and the and the manager Maddie came up and I was short 45 cents and I said hey and Goodwill supposed to help the help the homeless people and she said we don't give handouts but don't people give Goodwill handouts? She started talking as loud as she could telling me where I could get free vouchers for cloths as she handed me a piece of paper I've never been so embarrassed in my life!!!!! I have shopped here since I went to empire beauty school back in 11 .......she wanted to embarrass me because she had to come and void an item Maddie or Mattie the one wearing the hue bull ring in her face and glasses needs to find a job somewhere else since she can't treat her Cust humbly.......I mean it ain't like she's working on rodeo drive she needs to check herself for someone does it fo the xompany
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January 2024 by Alyssa Renae
I have been a "frequent flyer" here for the past 3 years. Truly one of my favorite places to browse.
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December 2023 by MK
Staff is outright rude.
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December 2023 by Gabby Castillo
Store was disorganized and items overpriced. Manager not pleasant and unwilling to reduces price on damage items.
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November 2023 by Toni Coleman Miller
STAFF - need friendly, customer service oriented staff, Customer Service training 101 is a must. .... I have had several occasions where the staff was just rude, not willing to help, be kind at all - I left everything on the counter and just walked out. I will not shop, donate there anymore after yesterday !
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November 2023 by John O'Brien
What a horrible nasty place,absolutely disgusting! Overpriced would be an understatement! Merchandise just haphazardly placed wherever and whatever an all rubbish!An absolute waste of time to go there,guaranteed!!!
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November 2023 by Amy Maxwell
I enjoyed shopping here.
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September 2023 by Silver Hooligan
Bike unfriendly—if you don’t have a car you can’t shop here, no place to lock you bike and the manager won’t let you put your bike off to the side. Plenty of space to put a bike off to the side, I could have locked the tire to the frame.So basically if you try to be responsible citizen and not drive a car, Goodwill isn’t the place for you. ??♀️
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September 2023 by Jose V.
GREEDWILL. I asked the cashier if she thought these were overpriced and she definitely agreed with me. I asked to lower the price because it's literally more expensive now at goodwill USED! This meant the manager had to come over and she refused to lower the price because it has not been on the floor for 3 days. What a load of crap goodwill has become. Makes me not want to spend my money there or donate to your corporation. Have they always been this greedy?
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September 2023 by Julia G.
This Goodwill store on Speedway is the messiest most disorganized thrift shop I've ever been to in my Life. I go to at least two thrift shops a week in different cities and states and I'm appalled at how landfill-looking this thrift shop is. They need to have a big sale 50 %ogg everything because they have so much stuff that it's all piled up and not organized and it's falling on to the floors. I told this thrift shopper how messy this store was and she says she's been to the other Goodwill stores, told me where they were and they're far better managed and very neat and clean. She told me another manager told her to call corporate and complain about the speedway store and she said she was going to do that. She said she used to know the manager of this store but now that person went to another store and knows what she's talking about how messy the store is. There wasn't anything I saw that I want to buy in this one. I also feel like the merchandise is in sadder shape than many of the other thrift shops it's a turn off. I was only at this thrift shop because I went to the passport center and stopped by on the way back just to see what I was missing. Well nothing. This thrift shop needs a better manager. I know that customers mess things up and don't put things back right but a good manager organizes and keep things neat like you clean your house because it got messier. You pick up the toys at your kids left all over, you make it nice.
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September 2023 by Emily H.
Squalid..... This store smells terrible! I had to change clothes when I got home because the stench clung to me. I started sneezing in the store, and by the time I got home I had a sore throat and a headache. Every DVD I looked at was scratched and dirty. Multiple shirts had holes, and worst of all, there was a pair of jeans with a s**t stain in the seat. I couldn't get away from them fast enough... I do have to mention that the staff are friendly and cheerful, I can't imagine how, in such a filthy place.
