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January 2024 by Theobald Susan
I love this store. Great selection of clothes, shoes, dishes, even hardware stuff. Been shopping at this location for years.
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December 2023 by Mark Hay
I have always enjoyed doing business at this store and have been enthusiastically visiting this location since it's original opening.Brian doing checkout up front at the registers is always genuinely friendly, warmly courteous and extreamely professional. He seemingly can multitask with great proficiency as he runs a register and gives a warm welcome to everyone who enters the store. His actions exemplify how customer service should be defined.Sadly while most employees strive to emulate that same standard of customer service, the stuck on rude lady stocking shelves routinely displays open toxic hostility towards shoppers who are unaware of her activities.I get that she's busy putting items on shelves, but shoppers are equally busy looking for bargains thru the disorganized mess and are often unaware or unconcerned over her movements, tragically once compounded with this ladies open hostility, rather your 5yrs old or 85yrs old, her response is consistently mean spirited and personally insulting if you have dared to cross paths with her on the sales floor. This socially bankrupt malcontent seriously needs to be either fired or relocated to a job where she isn't around the general public, exposing them to her openly unabashed caustically abrasive levels of interaction.Her behavior simply ruins any visit to this store.I have personally seen her verbally berate and attack an adolescent child for getting in her way????I immediately brought my observations to the attention of the on duty manager and expected it to be effectively delt with, yet on another later visit, she was consistently still being overtly rude to patrons as if no intervention had ever taken place or had fallen upon deaf ears.I'm sure I'm not alone in my assessment that if this matter is not effectively addressed, this unacceptable situation can easily jeopardize my future business along with countless others with this establishment who find it unacceptable and who aren't willing to tolerate being mistreated by a toxic narcissist ambassador misrepressing Goodwill!During a recent visit the entire store was verbally admonished over the overhead intercom because "someone" failed to put some clothing item back in it's proper place. Tragically it was on par with the "no more wire hangers" moment from "Mommy Dearest" and proved to be just another example of the distain this wack job has for people who support this store.Apparently shooting the cow because it watched the fox eat the chickens is a totally acceptable practice at Goodwill on Tanque Verde when this lady is involved. Sadly she's become a professional embarrassment to this store and to Goodwill.Certain members of the staff are obviously emotionally out of touch and "slightly" out of control and simply need to removed.Store prices seemingly are aggressively on the raise, but the store has equally started just dumpling items on the sale floor with little to no effort to organize those items.The book selection is a classic example of this lack of pride that seemingly only gets worse with each visit. It's become impossible to even attempt to look at titles as currently displayed.The building grounds are slowly becoming an unkept eyesore. It clearly portrays a lack of pride, but even worse it portrays an over abundance of a lack of shame.This overall level of managerial indifference is really sad to see.
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November 2023 by Dan A
Nice and fairly organized Goodwill off of Tanque Verde in east Tucson. Good pricing.
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November 2023 by Erik Pederson
Tiny store. Unorganized. Oh and it's overpriced as hell now cuz it's goodwill.
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October 2023 by Mari Jackson
Its a store with good pricing, but cashiers are rude. And the ones on floor when ask for help get walking like they dont hear you..
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August 2023 by Luz Gonzalez
I just when and I was the only one with kids my kids they are at the chopping cart and one of my baby has a cerebral pasly is a special kind and she screaming when she filed like nervous but she scream just one time and the cashier ... JADE ... when to the manager and tell her the do a anuncmen to the parents with kids to take care the kids the don't scream I filled so sad and descrimine because I was the only one with kids at the store and I filled more descrimine because I'm a Mexican but I'm U.S.A citizen and they do the anuncmen in Spanish and with my baby with her diagnosis I feel like trash and so DESCRIMINE .
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August 2023 by Averie H.
First id like to say you guys dont even deserve ONE SINGULAR STAR, but i have to in order for me to put this out there. Recently my dearest friend and i purchased a shelf from this store. A beautiful vintage gorgeous shelf. Sadly the shelf did not fit in my car. They told us we could go back the next day and pick it up. Long story short we had multiple complications with the truck driver we hired. My friend went in to this goodwill asking if they could hold it for a little while longer. They agreed. Today my friend went to goodwill to get the shelf, and guess what.... THEY THREW IT AWAY. WHO DO THESE PEOPLE THING THEY ARE TO THEOW THIS OKE OF A KIND SHELF AWAY and it gets worse my friend then asked for a refund AND THEY DENIED HIM giving a customer their money back for their purchase is so simple an orangutan could have figured it out. Like, literally, a circus ape of moderate intelligence could have looked at the recipt, and then given my friend his money back. BUT NO. NO REFUND AND NO SHELF. goodwill just know you just lost two of your most loyal customers and our millions of fans!!!
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February 2023 by Felicity West
Went here today (02/19/23) and despite it being a bit busy, the cashier was quick and extremely kind! they had a large selection of clothes and I would go back again and again.
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February 2023 by Dustin Kern
Stood in a line 5 deep, 1:15 on a Sunday with 1 cashier. When the supervisor came to assist, she rang up an employee who had followed her from the back, and did not wait in line. The couple in front o lf me saw this, abandoned their items and left. My partner and I followed suit. Will not return.
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December 2022 by Lydia P.
I hate to reveal my sources - but this Goodwill has some great finds. The drop-off is easy and convenient. The staff is super friendly. The store is clean and organized. Highly recommend for some great finds!
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December 2022 by Laurel Stillwagon
Pampered Chef $4, such a deal
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August 2022 by Wilbur W.
I've never been in so I'm only reviewing the drop off, which is the easiest of any Goodwill in town and so it's the one I always useThe staff are super friendly, they'll help you unload from your vehicle, and they'll have you in and out in two minutes
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July 2022 by Bill Leeman
Staff is friendly and quick. Easy drop-off out front.
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April 2022 by Masala1
I'm always able to find what I need when I go to this Goodwill. Very grateful the staff is awesome
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February 2022 by Eric Gapp
6pm is incredibly early to close! Remember when you used to stay open until 9pm!? I understand everywhere reduced hours during the pandemic, but it's time to start staying open later, it's impossible to shop here when you close so early in the afternoon.
