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March 2024 by Robert Henry
Just had my first interaction with Griffith Automotive. Mark and his guys are awesome. My pickup broke down on day 1 of a family vacation. Took me a couple days to get it back to Tucson and called them for help. Had a blown injector on a 6.0 powerstroke diesel and in 24 hrs he had me back on the road and heading back out to salvage what was left of our vacation. I can't thank Mark enough and I'll be a customer for life now. Thanks again Griffith Automotive
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March 2024 by Scott Johnson
I've used Griffith Automotive on multiple occasions and they've never disappointed (today was no exception). Always provided a detailed explanation of the repairs that were a must and those that could "wait a little bit". I trust Mark and his team, you can too. Thanks Mark
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February 2024 by Jesse Urbina
Great service! They have been helpful every step of the way in helping me restore an old truck
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January 2024 by Daniel Slinger
If you need a mechanic, this place is the best
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December 2023 by Michelle Schuler
Mark and the team have worked on my vehicles since I lived in Tucson. He is honest and fair. I know the work will be done to the best of his ability. He always makes sure I understand what is wrong. He has excellent customer service.
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November 2023 by Chris Fitzgerald
Went here because the Ford dealer could not fix what they broke. These guys were very friendly and helpful. They fixed our problem quickly and at a fair price. Next time we need car service, we are going back to Griffith.
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November 2023 by Marguerite Brown
I Went in and talked to Mark about the AC in my truck - not working well at all. I was told by Micro Imports that the filter in my dash needed to be replaced it would be $1300-$2000 - Micro also said if the dash got cracked it would be approximately another $1000.00. I waited and saved money for 2 years (The heat in my car at times during the summer was almost unbearable). On the a.m. 790 Garrett Lewis show I heard about Griffith automotive & several other people suggested them also. I decided to go in to talk to them before I had MicroImports fix the AC filter. Mark showed me on the computer my truck does not have a filter in the Dash- it had a screen – no filter. He said it would cost between $250 and $500. I decided to give it a chance. He did the work - it was $476. It’s been a little over a month since I’ve had them do the work and my truck is still freezing cold — works wonderful — the AC & the truck. I’ve been going to MicroImports since 1999 – I will never go there again. Griffith automotive saved me a minimum of $700-$2000❗️ Mark explained everything clearly, answered all questions and showed me on the computer what parts existed and what needed to be done . He said exactly what he was gonna do - what was there and what wasn’t. They even took a picture of the screen before they cleaned it and after they cleaned it. The screen you couldn’t even see with the yuck on it – after they cleaned it — which he said took 3 hours looked like a screen. Beautiful wonderful work. I even left a large tip when I paid the bill (I have never ever in my lifetime and I’m 68 years old tipped anybody for working on any of my transportation items) – – Because he saved me a minimum of $700-$2000❗️ For two years I Suffered with the air conditioner not working well at all ( because I believed implicitly in MicroImports- silly me). I will continue going to Griffith automotive – – hopefully they will continue doing the fantastic work they didService: Air conditioning
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October 2023 by Delma Baker
They came with the highest recommendation, but they don't return phone calls promptly or keep you up to date on what I'd happening concerning your vehicle.I was not treated like a customer.. after several misleading statements. I stand by my review. The only positive thing I can say about them is that they did refund me the price of the engine. The van was at the dealership for trade-in purposes only. Not repairs never again. I am still crying everyday over the way I was treated. Several people placed phone calls for me declaring they have never heard of such.
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September 2023 by Rich Hillman
After several attempts by other repair facilities to figure out why my Duramax diesel would run for six seconds, then shut off. Mark and his team got it figured out and we are so happy with the results. I cannot express how much I recommend Griffith automotive and the team. Rich H.
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August 2023 by Carlos
I live 85 miles south of Tucson, and I broke down with a bad radiator. I called around different shops, but with my experience with fixing cars myself, I felt many shops were taking advantage. I called Griffth Automative, and they really took care of me for someone calling early in the morning with no appointment.I was able to take my wife to the hospital because she had an appointment and we used Uber while the car was in the shop. The price was fair, and the work was done as promised, and I picked up my car. I really do recommend Griffith Automotive. Great people, awesome waiting room with comfortable seating. Thank you for helping me out when I needed help.
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July 2023 by t hopp
Took my infinite suv in after having a bad experience from FB marketplace mechanics. The owner of this business was so honest and showed me what needed ti be fixed. He gave me options on making the vehicle safe to get us home 1600 miles away. Within 5 minutes on the lift the mechanic came to me and said lugnuts were loose and he was surprised my wheel didn't fall off. One can tell when your around honest people and this place is so honest and has fair pricing. I am very I found this auto repair shop. Have been traveling around the USA for the last 5 years and this has been by far the best auto repair I have been in to date. Keep up the honest and great work guys. Thank You so much for helping us out and getting my suv looked at so quickly. FYI - this place has a wonderful AC'ed waiting room with tvs and drinks.Service: Steering & suspension repair
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July 2023 by Arnulfo Delgado
I would and will recommend this shop to anyone that asks for a reference. Marc not only explained my issues he showed me what the issues were. Extremely patient, great attitude, great service!
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July 2023 by Rich Samuels
I was quoted $3000 to repair my car. I called Mark and he invited me to visit him at his business. He took the time to explain that was ridiculous and IF I needed to repair what I was told, it would be 1/3 of that! FINALLY! An honest car repair business!Service: Auto engine diagnostic
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June 2023 by Ez Money
This place is amazing. Owner is a great guy. Guys in the shop know there stuff. And the pricing is great. Went above and beyond to get me going again. Can't thank you guys enough
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May 2023 by Johanna Duran
Good work done on our GMC. Recommended another company to fix something on the catalytic converter, then worked on it for us.
