Hollister Co. offers clothing that many customers love, with particular praise for the quality, fit, and value of items like jeans and basics, especially when on sale. The store environment is generally noted as clean and nicely laid out. However, experiences with staff can be inconsistent, ranging from very happy and kind service to encounters with employees who seem annoyed, rude, or unwilling to help. A significant complaint involves the poor lighting in the store and dressing rooms, which makes it difficult to see colors. Another common issue is limited in-store selection, particularly for specific styles and sizes like bootcut jeans, often forcing customers to shop online or elsewhere. While the brand has loyal customers who appreciate the clothes and prices, the experience can be negatively impacted by service and practical store problems.
Someones GOT to do something about the lighting in here. Can't tell what color anything is, even in the dressing rooms theres one light bulb & its shining into my face. Otherwise love the quality of some of their stuff, no pilling
June 2024
Love the clothes at this store! I have a ton of cleaning from Hollister in my closet. The prices are pretty good and the quality is great. This location is always clean and laid out nicely. The staff seems nice. I would go to this store more often if it was not located in a mall.
October 2023
They have offers of 40% off throughout the store until November 28th ??
