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February 2024 by MEL jose-Manuel Barcelo-Noriega
All in one place, prices reasonable
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January 2024 by J B
Horrible. People are rude, everything is locked up, and they don't have half the inventory that they claim online.
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January 2024 by Billie Talley
Asked for help getting an item unlocked so I could purchase it TWICE, waited 10 minutes each time with no help. Here's an idea, save your money by locking up merchandise AND help lawful consumers at the same time. ACE would never make me ask twice for help with their much more personal experience. Never trying to shop here again as it's just a waste of time.
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January 2024 by Merlin
terrible customer service.
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January 2024 by Stephanie Mendoza
Ok the two stars does not mean I fully dislike coming here, I never had any problems until today. I brought my son with me and two employees in particular were following us around, looking at my son with cellphones in their hands saying “Balenciaga” and just staring at him. I find that really creepy! One was tall and dark with like a scarf on his head and the other was a short Hispanic lady with two blue earrings. I’m just spreading awareness, other than that, I will continue shopping here.
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January 2024 by Tricia
Employee Chrystal was absolutely amazing thank you so much for your positive attitude &” good customer service !
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January 2024 by Kerry Davila
Staff that seemed lost spoke to three different associates. A fellow customer ended up giving some sound advice on figuring out what pipe fittings we need for a water heater. Ended up asking for the heater to be held up front and two of the associates that just watched another customer seemed almost bothered that I asked them to take it up front for me because I had to go back home to make sure I purchased the right pipes/connections to buy everything together. Overall it was a frustrating experience that made me just want to get in and out of there as soon as I could.
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January 2024 by Konan Brady
Mark from the garden section (@ El Con Mall location) stood out and made my Christmas tree shopping experience the best I have had in my many years of buying trees from The Home Depot on Broadway and Pantano. I typically expect some young teens/20's kid sitting in the corner who barely know how to use a chainsaw. I was ever so pleased this year where there was an actual caring employee who was there to ask questions about what I actually wanted and helped me to find the best tree I have ever gotten from Home Depot.The fact that I called into the H.D. on Pantano to just verify what time they are closing and they said 6:40pm on a Sunday is crazy to me. Who closes at such a random time on such a popular Christmas tree night? Oh yeah young teens/20's year olds. Makes perfect sence now.
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January 2024 by Richard Andrews
Some of the workers saw me loading heavy wood and other items and turned and walked away instead of asking me if I could use some help and lots of workers standing around on their phones or doing nothing..
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December 2023 by James T.
Purchased some items on the HD app late last night and was able to pick them up this morning from one of the lockers. The whole process was very easy and I got a text and email when my order was ready for pickup. I was in and out of the store in less than 3 mins.
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December 2023 by Jared Dana
Had what I needed in the spot it was supossed to be in.
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December 2023 by Michael Novak
I have to give recognition to an employee in the paint dept. His name is Day. This guy went out of his way to make sure I got what I wanted. Home depot management this guy deserves a pat on the back
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December 2023 by paxatron playz
every tool ever
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December 2023 by Donna Dotzler
I'm helping my daughter remodel her new condo. The employees were so helpful and answered all our questions and made recommendations without making us feel dumb
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December 2023 by A C
Customer service on the rude. Seems like you have to wait for them to finish what they are doing before getting help. Funniest thing guy said he needed to finish what he was doing first. So now I do my research before showing up so I be sure not to bother anyone.