H&R Block is a tax preparation service known for its knowledgeable and professional staff who prioritize customer well-being. Clients can choose to visit local offices or use the Digital Drop-Off service to work with tax consultants from home. The team focuses on maximizing refunds and ensuring a smooth experience. Many customers praise the staff for being friendly and helpful, with specific mentions of individuals like Tuesday Birch and Anita, who are recognized for their expertise and dedication. They take the time to explain tax processes and answer questions thoroughly, ensuring clients feel informed and supported. H&R Block also emphasizes safety by deep cleaning offices and following social distancing measures. While some clients noted additional fees for certain protections, overall experiences reflect a commitment to assisting customers with their tax needs, even in difficult situations.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
