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February 2024 by matthew cubbon
Fast friendly and accurate
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February 2024 by Meli Dutiel
Kimberly is amazing!
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February 2024 by Deeanne Watson
Nicolas Gardner was so helpful and professional. Will continue going to him in the future.
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February 2024 by Brittany Akers
Always a great experience, quick and really knowledgeable!
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June 2023 by Rose Boone
Very professional and will recommend people here.
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March 2023 by Dustin F.
So when my husband and I left there we were so happy about the way that Rosis did our tax return. However, being a first year tax consultant she mislead us in many ways. First off anyone that is expected to get a rapid refund beware! Because we were promised our rapid refund to be on our Emerald Card in 24-48 hours. The next morning there was a very small portion of life tax return on the Emerald Card. So that day I called and my husband called as well about this on the Emerald Card. As soon as we both did it we were both notified that our Federal Return as well as our State Return had been approved by the IRS. So after that we called the office back and told them what was going on after much research they called us back and that our Tax Refund would be on our Emerald Card on the 15th of March. Today is the 17th and we still haven't received it. This is insane it's been over three weeks since we have been waiting for this. So we attempted to call the office again first my husband. There was no answer there other than hmm that's so odd that you haven't received this because when someone is approved to have their tax refund as a rapid refund is normally in there within 24-48 hours. After he hung up the phone we tried to call HR Block main number it said we didn't have a telephone number that the system recognized. So waiting on the phone be was disconnected. So I called the 22nd Street location back again. This time I gave the person at the desk our names first. Then I gave her the phone number. She said to me she couldn't find us. So I have her my telephone number. She said what's your husbands ss# and his birthdate at that time I gave it to her. She never told me the telephone number that was in the computer. She told me that when though we were approved for the Rapid Refund that it was still being handled by the IRS. Why the heck did we pay for someone to do our taxes if they can't do what was promised? So I told her look we already know that the IRS has Accepted our Tax Return as well as accepted the amount. So she went to hang up on me and I told her I was contacting the Better Business Bureau as well as contacting an attorney. Because this isn't right. This is fraudulent misconduct. Because we paid for a service that HR Block isn't paying for. They are the ones holding out money. When though pay for a service you expect to get it in a timely manner. So anyone that is planning on going here beware of this situation. Do not go there thinking your going to receive a rapid refund like you did years ago. When they said you're going to receive a check the next day and you could just go and pick it up. Please everyone that has had an issue like this you need to contact the Better Business Bureau as well. Because what they are doing is fraudulent and Becca to be handled accordingly.
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March 2023 by Noah Weiser
Quick and easy, some helpful staff got me through my first time doing a tax return with minimal hassle at a fair price.
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March 2023 by Guam 671
Rachel did an amazing job on my taxes with all my questions answered with a clear understanding thank you Rachel I will see you next year.
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March 2023 by Rene Padilla
Quick and easy , professional, great service.
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February 2023 by Jay James
Excellent knowledgeable people and their friendly. Bring all your paperwork and you'll be taken care of. Been going for years
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February 2023 by Anita Mason
I always go to the H&R Block on Golflinks and Kolb.Nick Gardner is my go to agent. He is very knowledgeable on tax issues. I highly recommend him for all tax needs and concerns.
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April 2022 by Stacy Vernooy
They were eager to assist me when my appointment was messed up.
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April 2022 by Keegan Thompson
Kim is the best. We will definitely be back to her for our tax preparation next year.
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April 2022 by Leah Curtis
Outstanding customer service. Thank you Nicholas for going Above and beyond my expectations.
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March 2022 by cheryl chadwick
Kim, my preparer, is always friendly and professional. She takes the time to explain things along the way.
