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November 2023 by Kelly Wagner
John, Keith and Javier have been amazing! They have been so helpful and kind. Another place tried to rip me off and they explained what was really needed and what was not. I've been here twice and they are my go to guys and have told everyone I know to go here!
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November 2023 by Lance Zhou
Great service, timely done, with quality works!Thanks to the friendly front desk Javier and John, and all the auto mechanics!
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October 2023 by Jill Wielgomas
On my trip to the store I ran over a shard of glass …..within a1/2mile my tire was flat as I pulled into Jack Furriers ( 370 Grant) . I was immediately greeted and the manager came out to give a quick assessment . Then RayRay put my spare on immediately so that the car would not be driven any further to prevent rim damage . I was shown the damaged tire..no question that it wasn’t repairable . John , the manager then carefully explained my options, prices and timeline. He then went another location to get the tires , had them mounted, balanced …etc in a timely , friendly manner. He also gave me a 60$ rebate form to complete. In less then 3 hrs , I was back on the road very pleased with the competence, service and respect of this tire service and personnnel.
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October 2023 by Sherry H.
I have been going to Western Tire on Grant and Oracle since 1990, as a single parent of one and needed good care of my car to keep operating. I have since become a parent of five, all of whom own cars, and we still go to Western for everything. they are the best! certainly, teams and personnel have changed, but the high quality, service, value, and welcomeness amongst all teams is a result of culture, good business practice, and good will. kudos to all! Please take your business to western. you will never regret it.
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October 2023 by Robbye DeWitt
I've been taking my vehicles to Jack Furrier Tire and Auto care for more than 30 years. Due to moving around a lot I've been to multiple locations. While I always get good customer service and good car care at every location I've been to, the Grant and Oracle location is something special. Not only did they squeeze me in to get an oil change and tire rotation on a busy day, but they installed at no charge the wiper blade refills I had purchased at an auto parts store. Outstanding service.
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August 2023 by Brian M.
Had my trucks alignment done here about 2.5 months ago. The next day I heard my truck make a sound it shouldn't have made and my steering was really messed up. I took it to get fixed that day and was told everything was good. I only now realized as I'm used to only checking my driver side wheels and saw the my front passenger tire, where I heard the loud pop come from, was almost bald compared to the other ones. I've driven to California on multiple occasions and even asked the person who "fixed" the problem if they themselves would trust it to drive to California. I was told they would. Clearly they don't care about their customers and partially my fault for not demanding the paperwork to prove it was fixed. Would rather spend the money at a dealer than go back.
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August 2023 by Tonya Cato
Take a video of your car if you nd to drop it off because mine has a dark scratch on my bumper and I've only had my car for 2wks.SMH
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June 2023 by Talley Lewis
Picked up a screw in my tire and tps light came on, stopped by to see how much it would cost to repair the tire, and not only did they fix it right then and there, didn't even charge me! That's he kind of cs everyone should aspire to. I've been taking my vehicles to them for 10 years and that's why.
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April 2023 by Sue Deveraux
Javier & Richard are the best! I take my personal vehicle there and also company trucks. They are extremely good at explaining any issues and how to fix them.
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April 2023 by Ricky Lopez
I was on vacation in Tucson and my tire pressure monitor kept going off on the rental car. This was a disaster waiting to happen and could potentially ruin our trip. I stopped by this Jack Furrier location based on the reviews and am glad I chose this location. There was a nail stuck in the tire and they patched it up. I was expecting to be charged an exorbitant amount but the guy who helped us charged an extremely reasonable rate. We were absolutely dumbfounded. Being from NYC, we were expecting the worst (like seriously, what's the catch?). He could have completely taken advantage of us being in our situation but he charged us a very fair rate. This act of kindness really makes you have faith in humanity. We're so used to everyone out for themselves, trying to make a quick buck. I would like to take this opportunity to express my gratitude towards the gentleman who has demonstrated that Tucson is indeed an exceptional city and that humanity is capable of being compassionate towards each other.
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April 2023 by Shelley S
We're from out of town and stopped in with a screw in our tire. They did a great job! Quick and friendly! Really appreciate it, we're back on our way to sight see!
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April 2023 by j a
Very helpful and friendly. I went a bit late on Saturday and they were about to close. They were able to order a new tire and replace it by monday. Thanks J for the help.
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March 2023 by Zack “Murica” E
Thanks to the crew working around noon February 18 2023! I drove up to Tuscon and experienced a tire disaster. I was panicked trying to find a place in town to replace my rear tires. These guys physically took a trip to their warehouse to grab my stupid sized tires to get me back on the road in no time. Can't thank them enough.
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February 2023 by Audrey Croy
Had wheel locks on my tires and I couldn’t find anyone to help me remove them. Called Javier and he was so willing to help me! Had new tires put on as well and had my car serviced again by them and they never seem to disappoint! Extremely nice, thorough, and very willing to help you with anything you need. Very reasonably priced too and don’t steer you in the wrong direction. I highly recommend!! Thank you so much Javier!
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February 2023 by Cristina Salas
Great experience, after several attempts in getting my tire issue fixed from other shops this place got it done on the first attempt. I took my car almost a week ago and it drives amazing now. definitely didn’t rip me off for being a female, they did amazing!