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November 2023 by Tammy S.
Wonderful service. Knowledgeable and very reliable service. I use them all the time
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October 2023 by C. Diaz de Leon
"I've been a loyal customer at Jack Furriers on Tanque Verde and Bear Canyon for nearly eight years, largely due to the excellent service I received from Lionel. His professionalism and pleasant demeanor always made me feel well taken care of.However, Lionel left over a year ago, and it's clear that the shop's customer service and service quality have suffered in his absence. I've had to raise concerns about the last few services I've received, and though they were minor issues, they shouldn't have been issues at all.The tipping point was when I brought my wife's vehicle in for a simple tire pressure check because the dashboard warning light came on. The mechanic who assisted me didn't seem very enthusiastic about helping, and he checked the tire specs on the door of the vehicle instead of where Mercedes Benz lists the recommended tire pressure. As a result, he over-inflated the tires to 48lbs, causing a noticeable wobble when I drove off.I took the vehicle to the Mercedes dealer's service department, and they found that the over-inflated tire had caused one of the belts to detach, resulting in a poor ride. I had to purchase four new tires, which I likely wouldn't have needed for another six months.I sincerely hope that Jack Furriers can improve their service quality because, until then, I won't be returning as a customer."
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October 2023 by Tyler S
Went to get tires balanced rotated and alignment. Told me they couldn’t do an alignment on my truck because the front end was wore out. Went to an actual alignment shop and they said my front end was fine and proceeded to do Alignment. When rotating tires they did not check air pressure of tires and did bother to take the time to update the TPMS location.
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October 2023 by Dee Alfson
Excellent Reviews because of excellent service. I am lucky to have you in my neighborhood. Thank you for your professionalism and delivering a pleasant experience. Job well done.
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September 2023 by Sybil C.
Always friendly and helpful. They did a small task for me for free today. Can't beat that!! Love these guys
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September 2023 by Dave Kiracofe
Brought two trucks in for alignments they did a great job and this week took in the 5th wheel to get the bearings packed the guys at the counter are wonderful would recommend them to anyone.
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September 2023 by Allie
Got me in right away - thank you guys so so so much. I GREATLY appreciate you.Literally the quickest and best help I've ever gotten from ANYWHERE.
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August 2023 by Edna Alejandra Bernal
I needed air in one tire and the nearby gas station’s air machine was out of service so I took it in and they added air, no problem. The mechanic who helped me recommended that he take a look at it since it was super low on air. He found two nails in the tire that were repairable and they repaired it at no charge! I was really impressed with the service and would recommend this location to anyone on this side of town. Thank you guys!!!
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August 2023 by Logan M.
I've came here twice to get my tires changed and both times were very fast cheap and employees were all respectful and professional. one of the managers and Nate helped me, great business!
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July 2023 by Driscella M.
This location is on top of it! Kevin helped us out and was very helpful and honest. Great service and fast!
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June 2023 by Nancy N
Brought my car in for an oil change. Although short staffed, I was done in less than an hour. Everyone was courteous and friendly as usual. Rotating my tires was done and one tire had less air than than the others. I want to thank everyone here for their attention and help.
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June 2023 by Nancy Nieves
Brought my car in for an oil change. Although short staffed, I was done in less than an hour. Everyone was courteous and friendly as usual. Rotating my tires was done and one tire had less air than than the others. I want to thank everyone here for their attention and help.
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June 2023 by Alicia B.
Fantastic!!! My sisters car had a flat tire while I was watching her kids. I called at the end of the day and they were able to fix the flat (found a nail). I was in and out of there in less than 30 minutes and they did not charge me. Kids barely even noticed the hiccup in plans & they were able to get back home to Phoenix in no time. Such a life saver! Kevin provided incredible service.
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June 2023 by Charlie F.
I had my transfer case and manual transmission fluids replaced. I dropped my truck off first thing in the morning and it was done before I cycled to windy point on Mount Lemmon. I have been here twice and pleased with the counter staff and service.
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May 2023 by DigiPhoto J
The front desk staff and garage technicians at Jack Furrier Tire & Auto Care on Tanque Verde and Bear Canyon make life so much better and nicer. Without exception, I've found them to be professional, knowledgeable, caring and helpful. There is one thing, in particular, that I like. They treat customers with respect. Especially important to me is that the are honest. If there is something outside the scope of their expertise, they just say so. After a close and timely inspection of your vehicle, they tell you their diagnosis, give you their recommendations and options and let you decide how to proceed. I've never felt pressured there and I've never had them try to sell me things I don't need. Vehicle maintenance and repair can be stressful and difficult. Jack Furrier Tire & Auto Care on Tanque Verde and Bear Canyon gives you a soft place to land.
