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May 2023 by Judy Wheeler
Diane Graham at Jackson Hewitt on Golf Links & Kolb, Tucson is the best. She has been doing my business & personal taxes for over 15 years. Always a smile and very professional. Diane has saved me many times by sharing a new option I had not thought about. Thank you Diane, hoping to see you again in 2024
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April 2023 by JM Wheeler
Diane Graham at Jackson Hewitt on Golf Links & Kolb, Tucson is the best. She has been doing my business & personal taxes for over 15 years. Always a smile and very professional. Diane has saved me many times by sharing a new option I had not thought about. Thank you Diane, hoping to see you again in 2024
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April 2023 by Michael Beckman
I never went to my appointment because they estimated over 500.00 to file a simple standard deduction form. I ended up using V.I.T.A. Which was FREE and got a 5000.00 total refund.
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March 2023 by K L
Diane was great! I have a huge mental block about taxes, it stresses me out. In fact I haven’t done taxes since 2018 but know that I have to get it all taken care of. Diane made the first one not too painful and I’ll keep going back to get the rest up to date so maybe next year will be less stressful. Thanks, Diane!
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March 2023 by debbie connell
Diane Graham is the best! Used her the last three years and will keep going back!
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February 2023 by Echo McGinnis
I've been seeing Diane for all my tax needs for about 8 years, and have always had an amazing experience with her!
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February 2023 by Samantha Hopkins
My preparer took time to help me go through every detail and get my taxes done. This was a hard year for me as my husband passed away. She was great and very supportive
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February 2023 by Toni Demara
Jackson Hewitt have always been wonderful to me over thirteen years plus and years before and treat me great services great people very reliable depend very loyal thank u all
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February 2023 by Vikki Sandoval
Diana was very helpful & nice she answered all my questions I had I wouldn't definitely recommend her
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February 2023 by Dena Crowley
Always the best, friendly and on time. Love the new people and Dianne. All the best.
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January 2023 by david garrido
Diane Graham is always so courteous and helpful! She’s a great asset to the company! I will be coming back for years to come to see her!
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January 2023 by Claudia Ahumada
I’ve also had excellence service and have gotten the most out of my taxes very satisfied with Jackson Hewitt
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April 2022 by June Rickerson
This was the best experience at a Jackson-Hewitt I have had! Thank you! Jacqueline! You are the best!June
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April 2022 by Alysha Walker
I have used Jackson Hewitt the past few years to file my returns. This is the first year I have had issues with them. I filed my taxes over two months ago with them, they never sent in my state return. I had to call them before they even noticed it happened. I was told they had features in place for this to not happen but it did.According to Arizona DOR they sent my taxes via direct deposit last week. But I have yet to see them. I called the office my taxes were prepared at(golf links/kolb). John Young who took the phone call kept making statements with an attitude in his voice towards me that I was an inconvenience to his day. One of the statements was 'I was in the middle of a tax return but I guess I can help you with your problem.' As well as saying 'and.....' after I was done talking. He advised me that I would be getting a check in the mail because Arizona DOR sent it by check. Which contradicts what Arizona DOR stated 15 minutes prior. I reached out to Jackson Hewitts' main customer service number who says they only see Arizona has acknowledged my refund and not sent it. No one has the same answer and everyone wants to pass the buck. I have reached out to the district manager a week ago and have yet to receive a proper follow-up and called him again today. Poor Customer Service after you have filed. Once they get you into the contract they don't care about customer service.Just my opinion/experience.
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April 2022 by Michelle “Shelly Ann” Ann
Diane is absolutely amazing and after coming here for the last 8 yrs I can't imagine going anywhere else.She's knowledgeable and I've never had an issue or been audited.Thank you Diane for all you do.
