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December 2022 by Cicely Parseghian
This store has such lovely things. But even better, it has such lovely people. I recently went to return something, and the manager, Rachel, was so helpful. She could not have been kinder, friendlier, or more efficient, and she helped me with patience and good humor. Same with the nice woman she was training, whose name I didn't catch. It was a completely wonderful experience.
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November 2022 by Mary ann M.
Their clothes are SO BEAUTIFUL and I really can't afford to buy anything unless it's on sale. Nevertheless the staff is always super nice and never make me feel bad for not being able to purchase much. They really could not be nicer. I definitely recommend this store! :)
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June 2022 by Tony White
Great staff here & of course great stuff.
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March 2022 by A Stotsky
Colors!!! Flowy and so so so feminine!!!!
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November 2021 by Janelle Hall
Makes me feel exotic and happy just stepping through their doors! Staff always welcomes with a genuine smile
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November 2021 by Kathy Thiel
Super friendly staff! Great shopping experience.
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February 2021 by Susan Walsh
So much fun to shop there
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September 2020 by Tuuksoon
I love the products but unfortunately the Johnny Was website customer service is the WORST I have encountered in recent memory. There is NO assistance. I ordered a jacket from the website that was a final sale. When I opened the box, there was a badly worn and frayed jacket. This was June 11th. I called and emailed the company that same week. On August 18th I received an email from Johnny Was apologizing for getting back to me in an untimely matter blaming the Corona Virus AND DID NOT ADDRESS MY ISSUE OF THE WORN JACKET THEY SENT ME!I took the jacket to the Tucson store in early July 2020, the manager did not even look at it and refused to discuss my returning it.I would not recommend ordering anything from the website. See the product in person as their sizes run very big.Be very careful buying from this company online.
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July 2020 by Judy R.
I read some of the reviews of the Tucson Johnny Was store, and I was surprised at some of the negative experiences. I have had just the opposite shopping stories. I am 78 years old, don't spend much money on clothes, but the manager and assistants are always very helpful and charming, even remembering my name. I admired a top but didn't want to spend the full price to buy it, so they said they would make a note of it and would call me when it went on sale. Jeannette followed up, and it was a sale on sale, so I purchased it at one half of the original price. They are always friendly, have smiles on their faces, and it is a wonderful feeling to shop there. Judy Ryan in Tucson, Arizona
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February 2020 by Ahmed Salama
Was what?
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December 2019 by Jom Fastre
Nice shop
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December 2019 by Lynne S.
I absolutely love this store! My granddaughter, my daughter and I were just browsing and we walked in. It was so bright and cheery and the help was so kind and knowledgeable but not pushy, that we each walked out with sacks full! Looking forward to our next visit!!
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December 2019 by Misty O.
This store is seriously my favorite place to shop! The staff is so professional and they go out of their way to call me when they get an item in they're sure I would like. I have a personal shopper here and I can always count on her guidance. Johnny Was clothing is very high end, but the staff is humble and kind and always goes the extra mile.
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December 2019 by Eileen P.
I love love this store ~ all the clothing bags jewels and perfume speaks to me. I was so happy when I walked in ~ I noticed the top I had been eyeing was on sale and in my size. When I walked in the sales lady, who happened to be on the phone, barely acknowledged me. I tried on the top and decided to purchase. When I got to the register, the salesperson was still on the phone, she would not even look up. So I patiently waited for 15 minutes, still nothing. Again, so happy as this top was worth it, I thought! Ten more minutes and still on the phone, apparently she was taking an order from a customer who obviously didn't know what she wanted. Ok after twenty-five minutes with not a word from the salesperson, not a nod, smirk NOTHING!!!! I left and I nor will my family and friends EVER go back nor will we recommend this Johnny Was at La Encantada. You lost our business for good, you employee rude people.
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June 2019 by Kathy D.
I love this store - the staff is multi- aged - customer service is great and I have always found them honest and straight forward.
