Katrina's Bridal

Most Recent Comments

• February 2024 by Chris Soszynski
  Juliette helped me and was such a sweetheart, honest and helpful!!!
• February 2024 by Nicole Sunderland
  Made an appointment and showed up slightly early. Store was empty. Most dresses had gold accents. I tried on a ballroom white/silver dress. Noticed it had make up stains and loose jewels, she was asking $400. When I brought up the stains she told my mom she would clean it with baby wipes before selling it. I also saw living bugs in the dressing room and wish I had taken pictures. She may have a body lice infestation. When she found out I was not willing to pay $400 for a dirty, used dress she got an attitude and told me to find a brand new dress somewhere else. I took her snide advice and bought a beautiful never tried on, crisp, clean, white dress from David's bridal for $300!
• September 2023 by Jessica Johns
  Always so sweet and welcoming, along with such beautiful dresses. ?
• June 2023 by Mercedes Romero
  Horrible experience this lady is so disrespectful I never had a experience like this , she showed an evil side of her seriously I'm a respectfully woman and I was very shocked she kicked us out of the store screaming like a maniac .
• May 2023 by Isabella Loreto
  This place was incredibly horrible. The lady was very racist and told us she knew she couldn’t sell to us as soon as we walked im because we were Mexican. The dresses were dirty and not much of a variety. There was a dirty mess everywhere! The lady wasn’t understanding at all and wanted everything to go her way. She was not helpful nor positive at all, but instead was very controlling and had such an ugly and hideous attitude! She even got aggressive and started yelling very loudly in our face. On top of that the lady even threw the dress at me. Amazingly poor service and store system. I’m glad we took our money someplace way better with the right care and assistance we needed!Extremely nasty, dishonest, and aggressive owner! The lady was a micro monster! Very tiny person with a jaw dropping, drop dead, incredibly ugly personality! She’s micro but deadly…take it as my very heartfelt warning to not even consider thinking about giving this store service.
• October 2022 by Elizabeth Smalling
  Kim was extremely helpful for my fiancé and I to find what we need. Even though I did not have an appointment, she let me try on the dress I was interested in. She was so funny and kind to talk to and she was extremely helpful. You can tell she has been in this business for a while because she could tell right away what style of dress I liked and helped me find what I needed before I could describe it! She also helped my fiancé find the right size and colored vest by going above and beyond for the both of us.She also has a nail supply business as well which she sells at wholesale prices for anyone also looking into that!
• June 2022 by Elizabeth Himes
  Kim was extremely helpful for my fiancé and I to find what we need. Even though I did not have an appointment, she let me try on the dress I was interested in. She was so funny and kind to talk to and she was extremely helpful. You can tell she has been in this business for a while because she could tell right away what style of dress I liked and helped me find what I needed before I could describe it! She also helped my fiancé find the right size and colored vest by going above and beyond for the both of us.She also has a nail supply business as well which she sells at wholesale prices for anyone also looking into that!
• October 2019 by Naomi Pena
  I was treated very well by the nice lady that works there very respectful and helpful. Don't listen to any of these fake reviews and comments. The dresses and tuxedos and very beautiful❤️
• June 2019 by Ahmara Gustafson
  I don't recommend this place unless you want to be criticized and definitely not treated right. This one lady that was “helping” us, and she was pointing to wedding dresses when she knew we were looking for quince dresses and so we walked over there and we sat and she yelled at us saying “no over here” and my step mom was telling her there only wedding dresses if you don't want to sell to us then don't sell to us. The lady was like “out” and we turned around and as we were heading out she was like and go back to your country, my step mom is from Mexico. First of all you don't tell someone to go back to there country when you can barley see their color. -_- Second she's like the size of my 8 year old brother. Third if your gonna tell us to go back to our country then learn how to speak English. And last if you have to wear heels to be taller you should be at a salon scribing and painting feet. I have nothing against this raise it's just when they disrespect us I can do it back. Also she told us “how dare you come in my store and walk around... um ma'am are we supposed to sit in a corner and not do anything?!?
• June 2019 by Omi Calder
  I wish I could give this place a 0 star rating. We went in for not even 3 mins and she kicked us out bc we are Mexican. She insulted my family and was so disrespectful. She even had the nerve to tell my family to go back to Mexico when the worker couldn't even speak English right. We're so glad we went somewhere else and got the RIGHT care that we needed. Do.not.go.here. thanks:).
• June 2019 by Lexus Gustafson
  i really regret even wanting to come here. we came to look for quinceí±era dresses, first i want to say there wasn't many dresses at all and when we walked in, the lady made us walk toward a direction, we didn't know what she was talking about so we walked in the direction, then she gave us a dirty look, she told us to walk the other way so we started in that direction, then she said “stop” and my stepmom turned around and told her, “well you're telling us to go back and forth” and she yelled “the dresses are right here” so my stepmom said “wow that's a lot” meaning sarcastically. after that she told us to leave the store. so we were on our way out and she proceeded to yell at my stepmom, which it didn't phase her because the lady is about 3 foot tall but, she had the guts to tell my stepmom to go back to her country because she is from mexico. how messed up can you be? first, she couldn't even speak english for herself because she was chinese, and i don't have anything wrong with the race unless they tell my family to go back to their country when they can speak better english, and mostly, i can understand my stepmom, i couldn't even understand a word she was saying. so to tell a short story, do NOT go here because you will get terrible service and mainly get bullied by whoever that little chic was. my biggest regret in this place is not being able to rate it 0 stars.
• March 2019 by Marissa Elliott
  I would not recommend this store to any bride wanting to spend $500 or less. When we walked in she asked if our budget was 800-900 and when we responded 200-300 she showed us as is dresses that were stained and torn and was very pushy for me to buy. We left and went to David's Bridal where we got a beautiful gown for half our budget.
• January 2019 by Maria Coleman
  Poor customer service, no desire to make a sale, very hesitant in allowing us to try on a single dress. No customers in the store while Katrina toyed with a mannequin. She seemed very annoyed with our presence and any questions we asked her. I had a very decent experience with her mother 2 years ago so I suggested the store to my colleague. I was embarrassed by the way we were treated and regretted sending her there. No point in going on and on it was just a really bad experience.
• September 2018 by Marie Dietrich
  I wish I had gone here to shop for my wedding dress. They have so many choices and are so reasonably price. I discovered Katrina's when my wedding dress needed alterations for the big day. Everyone was so friendly. I only went for 1 fitting and on my second fitting all the alterations were perfect. I couldn't tell that they opened up the bodice to let it out or anything. For the letting out of the bodice, extended the corset back down, hem and 2 bustle points the price was so much cheaper than what David's Bridal quoted me for a hem and a bustle points. When I went to pick it up 2 days before the wedding, it was steamed perfectly and the owner even showed me how to lace it up so I could show my bridesmaids. My dad also rented his suit from them for the wedding. The fit was perfect except the shirt. His shirt was a bit tight they just swapped it out for one that fit better. My dad was very pleased with his suit and I was so happy with my alterations when I decide to shorten my wedding dress they will be the first ones I go to. I completely recommend them for alterations and suit rentals.
• September 2018 by Donna Laws
  I took my niece down there to buy a dress and yeah we bought a dress was told oh no problem I can order it , then few days later got called, oh I can't get that dress but I can have this one instead. Then the weekend before the wedding we get informed when we finally got an answer on the phone, that we have not even starter the alterations yet come in Wednesday and we will have u try it. Mind u that Saturday is the wedding. Really two days before the wedding you are doing the fitting..