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November 2023 by Mary A.
Very disappointed in this motel. We stayed Nov 2, 2023 the shower did t work We were able to shower down the hall in another room and told not to touch anything in that room but the shower. Ok fine I get it, stuff happens. So came for an out patient operation on Nov 20 an everything worked great. We decided to stay again because the operation was very painful for my husband on Nov21, 2023. Got up in morning quest what? U got it the shower was broken!!! I had to was my hair in the sink and bathe with the sink and a shower ball. My husband couldn't shower neither my son. When I told them at the desk its happened twice all I got was "oh, we're sorry, but we're trying" really ??? CHECK YOUR ROOMS!!! no discounts or nothing was offered!! Gotta say the breakfast was really good.
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November 2023 by Christine Apley-Gomez
My room was okay. It's always hard to sleep on a different bed than home. My AC unit in my room had a lot of dust in it. The staff was great and very accommodating, pleasant to interact with. Breakfast was good as well.
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November 2023 by Sherri Dutton
This is the last time I will be staying at a Wyndham. Last couple experiences have been awful. Location is fine and the employees are kind but these hotels are poorly cared for and/or outdated. We requested two rooms, one room smelled like cat pee.
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November 2023 by Suzie Morella
The rooms are not clean. Red and black mold in bathroom. We are here with a service animal. The grounds are covered in poop it's horrid. We would not come back.To you folks who are so lazy and inconsiderate to not pick up after your animals, please do not have animals! It spreads disease.To the hotel stop taking pets if you can not pick up after your lazy guests!
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November 2023 by Monica Chavez
Not only was I but able to check in at 3 PM but I want able to check in until 6 PM and I believe it would have been later had there not been 4 of us in the lobby at that point voicing or displeasure. They were doing a system update in the middle of the day and could not see our reservations. It didn't matter that we could pull them up they wouldn't help us.They were not very smart in competing these updates during the day and even less so when they didn't think to print out the reservations to avoid these check in problems. There was mention of compensation however I have seen nothing and heard nothing from them for the 3 nights I was there.Breakfast hot food were cold and they had run out of salt. Apparently running to the Walmart down the street was not an option.This location has gone down hill and I will be making sure everyone knows to avoid it and I will not be going back.
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October 2023 by Dakotah A.
This was the second La Quinta hotel we checked into because the first one was disgusting and the staff was god awful. The lobby was nice, the front desk lady was nice and very helpful. Everything was great, until we went to bed....as we were getting ready for bed we saw a bug that looked like a cockroach but wasn't. When you go to smack them with a shoe they jump! That was not the only bug we saw, I killed 15-20 bugs from 10pm-4am! There were big ones and also teeny tiny ones, almost seemed as if they had babies somewhere in the room!! We woke up, ate breakfast which was good and checked out immediately. Will not be staying at anymore La Quintas! That was the last straw.
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September 2023 by Mark McKinnon
Clean and well-maintained hotel. The staff was great… Very courteous.Very close to the University and access to everything.
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September 2023 by eva whatup
The lobby is nice but the rooms are motel quality. The staff was also nice! But each room all have some kind of weird smell. We stayed here for a womens conference and everyone said their rooms smelled of a different gross scent lol. The towels in the bathroom hadn't been changed before because the person who stayed in that room before me must have had food on their mouth or hands and wiped it on one of the towels. Pretty gross, but whatever. This is in a less than desirable part of town, a bit sketchy for sure. ThFood & drinks: Lots of places to eat mearby and continental breakfast and coffee included!
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August 2023 by Charlene Z.
The entrance was beautiful, when we went up to the room all I could say was it smelt strange. This was I. The elevator and then in the hall way. Bedroom had a hit of the smell until we kicked the ac on. Water pressure wasn't the best in the shower and if you went to fill the bath up it took about 35 minutes. Clerk at the desk was nice when we checked in, once they changed clerks the second one seemed a little bit unhappy. She had people who were from Europe and she seemed a bit upset because they rather use cash and not their card. It's a good location for Reid park and if you want a good place to eat Locale neighborhood Italian is right across from it. Myself and my other half won't be going back unfortunately because the smell.
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August 2023 by Charlene Z
Location is great if you want an in town experience. Although it’s not downtown it is close enough. Service the clerk checking in was nice, friendly. The second one was more meh and no smile the gentleman that was in around midnight was nice walked in and he smiled greeting us.
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August 2023 by Doris Ropte
Apparently they don't mop or vacuum until you leave. You don't get your bed made or clean towels for 3 days unless you request it. They say there is a Breakfast buffet but if you are there over a weekend expect to spend 2 hours there because they don't have enough kitchen help to keep up with the people that swarn the buffet as soon as they bring food out.
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July 2023 by Peter P.
YUCK!GrimyNo elevator No food for their free breakfast Staff scrambling to do their bestDidn't make up roomSprawling hotel with bad signageNew manager trying hardOwners took off for the weekend SAVE YOUR MONEY
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July 2023 by Travis Darling
My wife and I usually get a first-floor poolside room. Staff are super helpful and great at what they do. And not to mention the free continental breakfast it's always amazing!!
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July 2023 by Monica Langlois
I love staying here. The staff always greets you and quickly checks you in. They are always friendly and helpful. I know the rooms will always be clean and inviting. The beds are super comfy and it's so nice to relax after a long drive. It's conveniently located close to many different restaurants and lots of places to shop. The Botanical Gardens is close too!I highly recommend this facility. I don't even think of staying anywhere else!
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July 2023 by Dlsp
I will definitely not stay there again as the room was below par. The staff was very pleasant and respectful, no problem with them.Rooms: I wish I had taken pics it was so bad.Food & drinks: The food was hot and was served by staff--a plus there as the variety was good too.Noteworthy details: The staff was helpful.
