Leslie’s is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention the friendly and patient assistance they receive, especially when it comes to pool repairs and supplies. The staff go out of their way to help, often fixing issues on the spot and charging only for parts, which impresses many clients. The store managers and employees are described as congenial, helpful, and genuinely caring, always ready to assist in getting pools back to perfect condition. They provide valuable advice, such as repair tricks that save customers money, and take the time to listen to individual needs to recommend the right products. While some find the prices for supplies and chemicals to be higher than other stores, many believe the quality and effectiveness of their products make it worthwhile. Customers consistently recommend the Swan and Sunrise location, highlighting staff members like Sandy for their exceptional service. Overall, Leslie’s is seen as a reliable and friendly store that consistently delivers great service and helpful solutions for pool needs.
The customer service that I have received at this store is excellent. My interaction revolves around Hayward pool vac repair. They go out of their way to help and are very friendly and patient.
November 2022
Guys here are very helpful in finding the right testers and stuff.
November 2021
Been going here for years and the staff have always been so friendly and very helpful
