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November 2023 by Jason Przybylski
They also do embroidery
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August 2023 by Joey Lodriguez
Great Customer Service. Awesome selection ?
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July 2023 by Janette Rogers
This place is awesome, super knowledgeable people working there. We went the day before Father's Day and got there 2 hrs before closing and wanted custom hats, and it was pretty busy, as you could imagine, BUT. These guys were cool, calm, and nice to everyone, even in a high stress environment. They did say we could still get the hats made, but we'd be last and to pick up right at their closing time, and even though we truly appreciated the gesture we just told them we'd pick up the next morning so they didn't have to stay late or rush. 10 out of 10 customer service and custom littering. Thank you ?
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May 2023 by Joshua Force
These guys are awesome. Otis and his team where great to work with and did a great job.
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April 2023 by Jay Ram
Visited park place mall LIDS got help from Marcos great customer service even convinced me to get embroidery done on my hat it came out great, will recommend to anyone looking to purchase a new hat and my self will definitely will be going back when I am in the market for more hats.
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September 2022 by Mikey HotSauce
Really the only place in Tucson or online to buy good fitted & flex caps
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June 2022 by mark p
The people were cool. They helped size me and ppint me innthe right direction for a hat. Your gonna pay 40 or 45 bucks online for a hat that you can't see, or you can come try hats on til your happy with one on your head. You pay the same price. So why not make sure you reallyike it in person and buy your hat here. I just appreciate the in person shopping experience. Thanks for being a reliable source for the hottest hats on the market.
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May 2022 by The Brito Family
Exclusive hats you won't find nowhere else true story non fiction
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April 2022 by nat
Otis made my custom hat order easy and seemless. The crew here are always super helpful.
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April 2022 by Jose Burrola
I own quite a few hats and this is a place to go if you need a hat for an outfit.
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February 2022 by Laura Villegas
Walked in, and the two gentlemen working there did not acknowledge me. They were both too busy with one other customer speaking foul language in Spanish (I'm Mexican, so I knew exactly what they were saying). Went to the sports store next to the movie theater instead and got me a sweet deal on a Yankees cap. Please do better with your customer service.
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November 2021 by Jordan Bryant
Great staff. Never disappoints. Most of the time have the lastest collections. Wide variety for the size of the shop as well
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September 2021 by Brent Hunt
Great professionial, knowledgeable staff on deck right here!!! 100's of different hats and sizes....also do embroidery on the hats while you wait.
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September 2021 by Xavier Salgado
Thanks for the new costom color way ray guns hat. True fire
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September 2021 by MrSpongeboob2000
Best Lids staff hands down ! All the people that leave a bad review of this place probably didn’t find what they wanted so they throw a tantrum. If you complain about hat prices then you shouldn’t be buying one ??♂️