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April 2024 by michelle de leon
i was told by an employee at this store that if you don’t have a membership with them you can not get a copy of your receipt from a previous purchase. so i was not able to exchange the earrings i got as a gift for my sister
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March 2024 by Ashley Baker
Last week I was having the hardest time finding an outfit for my wedding anniversary. I had shopped at many other stores in the outlet mall that day and with no luck left empty handed. I haven’t been inside a lucky store since I was a teen and I decided to stop in for my last chance to find a dress. I came in 30 min before closing and typically most store associates would be annoyed and try and hurry me out. But at your Tucson outlet location Layla greeted me and hand picked outfits for me, never once making me feel rushed. She offered suggestions, added on accessories to match and even had me show her how they fit so I could get her opinion as well (I have no fashion sense haha) I just really wanted to recognize how good she made me feel. I felt pretty in the outfits I chose and she was super helpful! I can’t remember the last time I had a great experience in a retail store like this. Thank you for your kindness and I will for sure be back to shop again!
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December 2023 by Katherine Simmonds
Overpriced..
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May 2023 by tim pin
Do NOT go to this Lucky brand store! The teenager who works there basically called me a liar when I asked her if there was anything they could do about a pair of $90 jeans that only lasted for three months for my daughter, wearing them probably less than seven times. She said that “their store has never ever had a women’s pair of jeans returned for a defect, only men’s” ??? She went on to say that therefore the defect had to be due to wear. I explained that my daughter wears jeans at most once a week and usually every other week because she wears a uniform to school and lives in athletic clothes and that we expected better quality from such expensive jeans and if there was anything she could do, and she rolled her eyes and said no. This was our first foray with Lucky jeans. Will not be returning both for poor quality and unkind customer service.
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February 2023 by Dannette Flores
Lucky Brand is one of my favorite clothing stores. They make the softest t-shirts. Sooo comfortable. This store had a larger than most clearance section and had a lot of good buys
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June 2022 by Ashleigh Batton
I have been wearing Lucky Brand jeans long enough that my favorite cut has been retired twice. My current jeans have seen better days, so I stopped in for a new pair. The staff member I worked with (I didn't get his name) was a wonderful help - he actually knew the history of the cuts and was able to steer me toward a *new* cut based on my preferences.Unlike many jeans, back-gap has never been an issue for me with Lucky Jeans (which is why I keep going back)!I additionally needed to pick up a 100% cotton shirt for a glass blowing class at Sonoran Glass School - the same associate expertly guided me to all of the cotton options in store.I would happily shop this store/Lucky Brand location again!
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March 2022 by Rokieh
Not much of a customer service with these young girls working at the store yesterday!
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December 2021 by Alice Ledford
Love the gene's hair my son has gorgeous huge thighs it's very hard to find pants to fit him and the jeans fit here they are uh pre shrunk so I don't have to worry about them shrinking up after we buy them they're great
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May 2021 by Juan Carlos Ramirez
Love this store
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November 2020 by Willie Kramer
Amazing customer service and a friendly atmosphere. Very nice selection. Would recommend to anyone having problems finding jeans that fit well.
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March 2020 by BernalPliego Arquitectura
(Translated by Google) I love this brand, especially jeans(Original)Me encanta esta marca, en especial los jeans
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March 2020 by jorge pliego
(Translated by Google) I love this brand, especially jeans
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November 2019 by Lorrie Jackson
Got some excellent Finds. My sales guy was very helpful and patience. I go out of my way to come to this store.
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September 2019 by Harsha Dhanraj
Pablo have me some awesome discounts and had the patience to let me try many on. 5 star for Pablo
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June 2019 by Rhonda Smith
This was my first time shopping at a lucky brand store. I found that it's ridiculously expensive if was not for the coupon I found from retail me not at the last minute an the 15% off I couldn't have gotten half of the stuff so thankful for coupons💲the young lady that was helping is very kind & helpful I wish I could remember her name.. I remember Pablos name the young gentelman that was their also helping cause my friend that was with me kept addressing him😀 overall it was a good experience an I will shop there again if an when I get some extra💲the store was very clean an bright although they didn't have enough of my size in stock the young girl who was helping me ordered what I needed in store and it's going to be shipped to me thank u 💯
