Lush Cosmetics La Encantada is a smaller store with a cute location that is always well-stocked and clean. The staff creates a perfect and welcoming atmosphere, with employees described as energetic, helpful, sweet, fun, wonderful, and informative. They are known for being very nice and always helping customers get the best deals. The team is celebrated for making visits special and fun, with particular praise for their themed outfits and assistance in making gift selections extra special. This location hosts birthday parties where kids and adults can make their own bath bombs and bubble bars. Customers are encouraged to check with the employees about special events and new products. The Lush team at La Encantada receives outstanding praise for their excellent service.
This has been the best experience I’ve had at lush! Pepper is extremely knowledgeable! She did accidentally throw away the strawberries in my Starbucks drink but that gave me a laugh! She gave me a sample and a free mask to make up for it! I’d definitely come back to Lush La Encantada just to see her again!
November 2025
Came in for the release of the Wicked collection! The staff created such a perfect, welcoming atmosphere and I loved the themed outfits in celebration! So glad I stopped by a week earlier for something else, because I would’ve been so sad to miss this. The Lush team at Encantada is truly 10/10! 💚✨
October 2025
Great products and great customer service! Zack was very helpful and knowledgeable about all products.
