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December 2023 by Autrey W.
I needed a very firm mattress and Mattress Firm advertised a model that fit in my budget due to a sale they have going. They didn't have any of the 'extra firm' mattresses at this store to try out but Paul, my sales person, offered to see if another location nearby had one for me to try. Very nice and a good sales practice. He asked if I wanted to try some options I may not have considered or known about that might be a step up in firmness from my firm Posturepedic. He did indeed have a mattress I hadn't considered or known about that was actually perfect for my pressing needs. I will update my post after I have slept on it for a few weeks but I did research into the manufacturing side of it now and I believe I made a great choice and Paul was very considerate of my budget as well. Yeah Mattress Firm!
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November 2023 by Tayler Livingston
Salesperson was very helpful with answering questions and narrowing down what option was best for me. She took my circumstances into account and gave me good options that fit the criteria. It was really easy to compare different options and I feel good about the purchase.
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November 2023 by Joanne Mayfield
Tyler interacted with us on 4 different occasions. He was kind and very knowledgeable. We would highly recommend him to our family and friends. It's time for him to get a raise!
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November 2023 by Sean M
Fantastic experience!! The associate Sara was so helpful and kind, she took the time to explain and go over any questions and gave me several suggestions on mattresses to try. I never felt pressured to buy anything.
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November 2023 by Andre S.
Awesome experience with Tyler! Let me take my time trying stuff out, helped talk me through my needs, pros and cons, etc. and had a lovely chat as well! Pleasantly surprised.
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November 2023 by N Curry
Sara was easy to work with one excellent characteristic she listens if your have a budget. Mattress Firm or Sleep Number system. Price point and comfort were my points. Sara made the purchase special. Thank you.
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November 2023 by Daniel Benequista
Had a great experience with Tyler. Needed a bed to recover from hip surgery. He was caring and took time to make sure our needs were met. Highly recommend Tyler if you are in need of a bed.
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September 2023 by Mike Sherry
Staff has great experience and are not pushy. They were open and honest about options and pricing. They were not the normal used car salesperson that you are use to. I recommend using them on your next mattress purchase. Ask for Tyler
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September 2023 by Melanie Martin
Sara provided excellent customer service and helped me feel comfortable. I look forward to using my new power bed frame!
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August 2023 by Marsha Fowler
Wonderful showroom with a variety of quality mattresses, and Tyler was informative and patient with me. It seemed like I wanted to try all of them! The sale was seamless, and I would recommend this particular Mattress Firm to anyone in the market for better sleep.
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August 2023 by Shawn Davison
I had read the other reviews about Tyler so I wanted to make sure that was who I worked with. 45 minutes later I was the proud owner of a new mattress.: He was informative; helpful, quick and didn’t try to up sell me.
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August 2023 by Sarah Marks
My husband and I recently moved to Tucson and needed to buy a king size mattress. The salesperson Tyler was awesome- friendly, extremely knowledgeable, and honest. He put us at ease and there was zero pressure as he laid out all of our options. It’s clear he’s been doing this a long time, and he’s very good at it. Thank you Tyler!
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August 2023 by Matthew Grace
We recently purchased a mattress here and the experience was great! Very smooth process and Tyler was incredibly informative. He was really able to help us find the right fit for me and my partner. I would recommend shopping for your mattress needs here.
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August 2023 by Aaron Reents
Had a very pleasant time while at this Mattress Firm. Was helped by Tyler M who was very helpful, personable, and informative throughout our process of getting a new bed for me and my girlfriend. Just based on the customer service alone, I'd have no hesitation to recommend anyone to this Mattress Firm when looking for a new bed.
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June 2023 by Cynthia Chaney
The staff were very friendly and helpful. They listened to what I wanted and showed me mattresses in my price range. They were knowledgeable and never pressured me to consider a higher priced option.
