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November 2023 by Caesar Lespron
Really depends on who you get but more often than not have had a good experience
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November 2023 by Michael Benson
Much more expensive than other retailers. Charged an additional $30 after picking up suit, advising that I didn’t pay for suit being hemmed. Paid just $16 at Nicks warehouse for the same tailoring and paid over $100 for the same type of suit. As well, staff seemed more interested in talking to each other than assisting customers.
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October 2023 by Paco R.
The rental suit looked good, at the last minute, as I was getting ready to go out, I noticed that the jacket was torn at the right sleeve, nothing to do at that moment, just hope that no one else noticed during my son's wedding, I I didn't feel comfortable wearing a jacket in those conditions during such an important event for me. I think I paid enough to wear a garment in those conditions.Customer service in oracle/wetmore is not good, I drove to Broadway location, they're making a difference, they're great!Also I dropped my rentals at wetmore, did explain my issues with the jacket and the lady just told me you suppose to check your items before leaving.
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September 2023 by Becky W.
It has been almost 30 years since I have been suit shopping. My first thought is to go straight to Dillards, but I started checking prices and felt we should visit Men's Warehouse first. I must say best call! My son needs his first suit for a very good friend's wedding in October. This is his investment in his self and wardrobe. I told my son, I did a bit of research get ready to spend $400-700 for a suit. I wish you could have seen his expression! We walked into Men's warehouse and was so happy Sergio stepped up and offer his assistance. I had no idea where to start. He asked my son what he was looking for; Black cocktail attire. Immediately Sergio asked my son to step over to an area where there was black jackets and pants. He took his measurements and selected several jackets to try. The first one he tried was the one he ended up purchasing. Then Sergio selected a few pairs of slacks. We headed to the dressing room, and by then Sergio was checking how everything was fitting on my son. Then Sergio asked if we needed anything else, I said yes, shirt, tie please. He brought a shirt for my son and I went selecting some ties. I asked Sergio, a pop of color or black tie? He said black or charcoal would be best. After trying several with the perfect shirt he chose, we had a handsome sharp looking attire! Sergio selected a handkerchief for his jacket pocket, and done! I am so grateful for Sergio's expertise along how pleasant he was! This made our shopping experience one that makes you return again and again!
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September 2023 by Karim Buelna
Superb service just went in to look around and within seconds I was offered great welcoming and hospitality.
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August 2023 by Michael H
Went in to get fit for my son's wedding. After a slow response I was told that I need to scan the big QR code to get a number and get in line. I feel they should give you 2 options to get help for less technical customers! After finally getting helpthe store manager Vanessa Torres did a great job helping me.
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August 2023 by Deborah Frieze
Advertises big and tall sizes but don’t carry anything larger than a 42. Must order clothes. After driving a half hour was sooo disgusted with the store. Larger men I feel for you but there’s JC Penny big and tall with a nice selection of quality clothes too.
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July 2023 by R C.
Me and my boyfriend went in not knowing a single thing about suits. Lost and needing some help. Yessenia walked right up to us and was SO helpful! She even got the pants hemmed within 10 minutes! Made great suggestions and the process was painless and quick! We will definitely return if another suit is needed! Thanks so much Yessenia! She's a great employee!
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July 2023 by Kasey Evans
What an outstanding experience. Amazing selection, knowledgeable and attentive help, fair prices, and outstanding service. I explained my needs to Victor for some business clothes to wear for a new job, and he helped me pick out multiple outfits to set me up for success. Measuring my fit, recommending colors, getting the right items for me, re-choosing items based on fit after trying them on, explaining where this should fold or that should tuck - overall excellence that you can't find anywhere else. I went into my first day looking sharp and feeling confident, and that's not something I would have if I got some generic fitting clothes off of amazon. If you want to look good, feel good, and experience the difference a professional makes, check out this store specifically.Ask for Victor, he's not just some salesman like you'll find at other brand's stores - He's a specialist and it shows in his work. He even helped me style my sleeves. I hope they give him a raise, he deserves it. Because of him, I'm a signed up member and coming back for a charcoal vest and some new shoes.
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June 2023 by Adrian Limon
Came in at 8:15 PM and they were already vacuuming. First woman told me to scan QR code. I was trying to tell her I had an email but she was pretty set on me scanning the code. Second girl was also adamant and fixated on whether I had scanned that QR code. She was rude and irritated and I wad just trying to show her my email. Don't come here.
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May 2023 by Chris Patronski
I tried to have 2 dress shirts made, however they do not tailor shirts. They had standard shirts with many options of fit. They ordered those shirts then they try and alter them further to fit me. They call them "custom" shirts but they are just off the rack shirts altered heavily and feel and look it. Don't waste your time, find an actual tailor and have your shirts made to your measurements.
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May 2023 by R Alvarado
Arturo was very friendly and patient with us. He knew exactly what I needed and I was in out in less time I thought. Thank you for your help.
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April 2023 by Elijah Earle
Richard helped me get a suit for my son, whole process took less than an hour and if you have a 12 year old son you know how difficult anything is if it’s longer than 10 minutes ?
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April 2023 by Teresa MCLawrence
Very smooth staff nice friendly kind very helpful. Thank you all for your great help. My son had a great time at the prom in the nice Suit thanks again
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April 2023 by GT Bird
Top notch experience to buy a suit. Matt greeted us when we walked in, I told him what I was looking for in a suit, and he walked us through it very efficiently. I was able to pick a suit, try on, and have it tailored all in about 40 minutes. Matt was a great salesman and professional. I highly recommend Men's Warehouse on Broadway, Matt as a salesman, and the tailor who was able to get my pants finished while we waited!